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Choice Home Warranty Reviews

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9.4

Overall Score

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Kelly Waldrop Swansboro, NC

Tim was very knowledgeable knew what to do and was very courteous

2 years ago

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Tina Bell Longview, TX

Fast and friendly service, keep you updated on progress of thing

2 years ago

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Juan Aldaco Cardoza Bakersfield, CA

The service are super great and very fast to respond on the claims.

2 years ago

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William Dayton, TX

Very responsive to my claim. Extremely pleased with the professional service.

2 years ago

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Lynn Harris Norcross, GA

The customer service is awesome. Jumped right in the problem.

2 years ago

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Donna Boswell Kingsland, GA

I called one day and they were out the next .very impressive..

2 years ago

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Lee Var Miami, FL

Great service. Claim proud easy and they fix the problem the next day

2 years ago

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Amy Howell St. Petersburg, FL

Alvin was really listening to my concerns and accepting of my being gay.

2 years ago

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stacey moore Wylie, TX

Technician was very friendly, prompt. And helpful. Great service

2 years ago

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Sherry Suffens

The plumber who came was very nice and very efficient. And, very quick!

2 years ago

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recipes with shauna Pennycooke FL

Love the technician however the should consider the two days waiting period in emergency situation

2 years ago

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Floretta Penny Ponca City, OK

Service was done in a timely manner. The technician was polite

2 years ago

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Monica White Wylie, TX

I was able to easily request service and had quick response.

2 years ago

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SAW Matthews, NC

Outstanding customer service skills combined with excellent service.

2 years ago

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Angela L Griffith Las Vegas, NV

The warranty actually calls a professional in any area, not just a handyman.

2 years ago

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Michael Crooms Atlanta, GA

we had to wait almost a week before they could get a Technician to come out and make the necessary repairs.

2 years ago Edited August 23, 2023

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Andrew Cox Dallas, TX

He was very knowledgeable and friendly! Would recommend them.

2 years ago

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Kaye Cummins Broken Arrow, OK

They were very quick to assign someone to fix my Washing Machine.

2 years ago

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Paul D Wesseler Brandon, FL

Customer service sucks ~ wanted to replace a solar assisted water heater with an electric only heater. Rep would not even consider working with us on this issue!!

2 years ago

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M WB Parker, CO

Easy to do business with. Enrollment was a breeze and phone team had excellent customer service.

2 years ago

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Greg Tillman Delray Beach, FL

It is a great service to have incase you have an unexpected problem

2 years ago

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Linda Shute Bellmawr, NJ

I was pleased at the response of Choice to my issue and the result.

2 years ago

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Randall Morin Hagerstown, MD

Pricing is competitive but response is poor. I have had to find my own technicians on several occasions.

2 years ago Edited January 10, 2024

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Curtis Smith Richardson, TX

They got someone out on holiday weekend and fixed the problem. Good job

2 years ago Edited August 23, 2023

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Robert Wall San Antonio, TX

Excellent!!! All things considered it's great in all aspects!

2 years ago

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Delbert Healy Acworth, GA

The best in class, best in customer service, best in people that repairs

2 years ago

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Rosanne Doyle Clermont, FL

I have purchased something like this before. It worked well.

2 years ago

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Beetle Anchorage, AK

Kurt was very helpful. I enjoyed working with him on this coverage.

2 years ago

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Edwin Barreras Colon Houston, TX

Excellent customer services. I really do not have anything else to say.

2 years ago

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Russell

We have not had any help at all. No technician or repairs of Stove or Refrigerator. We had the garbage disposal replaced and have not received any money to cover the cost.

2 years ago

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navneet gupta Cumming, GA

Honesty and courtesy , not trying to upsell, simply having candid conversations

2 years ago

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Cynthia Banks Phipps Kansas City, KS

Customer service before today was horrible. I looked at the status they said it was resolved. Then we found out today we had a case worker

2 years ago

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Melody Du Casse Aurora, CO

Still have not been connected with a technician. It has been almost a week without air conditioning and we have our house listed.

2 years ago

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TomW Little Rock, AR

3 claIMS This year and perfect service. Would definetly recommend.

2 years ago

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Felicia Green Summerville, SC

So far I’ve only had one issue with CHW, however they fixed the issue and the problem was solved.

2 years ago

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Virgilio Pena Blackwood, NJ

Customer service. $250 max to replace an appliance. Offers repair or replace which is not true. Technicians does not like working with the company choice home warranty.

2 years ago

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Vivian Joy-Knox Munford, TN

It was easy to file a claim! The customer service was great.

2 years ago

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michelle haygood

They were very easy to deal with and the customer service was good

2 years ago Edited July 24, 2023

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Ana Thomas

Malcom was very good at convincing me to buy this policies for my 2 properties

2 years ago

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Jim Webb

Simple, quick and excellent technician sent from service company.

2 years ago

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Robert A or Cheryl D Alcala

Easy process. Friendly salesperson. Product seems to be useful and workable.

2 years ago

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Ed Crawford Emory, TX

I liked the way they went out. Of their way to make me a long time. Customer

2 years ago

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Rickey Riddley

Process the work request and gets repair service scheduled quickly.

2 years ago Edited April 3, 2024

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Ayesha Chaney McDonough, GA

The response was very fast and the technician came out to fix the AC problem

2 years ago

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Robert Pogorzelski

Very kind and courteous most of the time someone is here the next day

2 years ago

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Robert Finley San Antonio, TX

Replaced my broken water heater the next day after first visit for the plumber.

2 years ago

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Terri Chase Carrollton, TX

The Plumbing was repaired and we are happy with the repair.

2 years ago

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Don Jacobusse IA

Tried to contact them the next day and no one ansewered the phone. Not the sales person or the company number that they provide. So far I'm not impressed!!

2 years ago

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B. Woods Austin, TX

I was delighted with the rapid response and choice of vendor.

2 years ago

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Clair Neff Columbia, PA

There prices are better than some other warranty companies. They do not do what they say they will do. Very hard to work with. I would not recommend Choice Home Warranty.

2 years ago

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