Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

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William Chapman Montebello, CA

Fast and great service. Knowledgeable technician. Parts on hand.

2 years ago

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Verified Customer

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Yolanda Las Vegas, NV

disappointed some part of heater is not covered. but overall the coverage is good.

2 years ago

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Verified Customer

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Ellen Mesa, AZ

Case manager after a disputed claim never got back to me regarding an alternative remedy we both agreed on for my disputed claim. Very disappointed. Jeff F

2 years ago

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Verified Customer

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Richard

The technician was great. He was punctual and informative.

2 years ago

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diane posniack

Basically frustrating!!! Accommodating when setting up a claim but Choice seems to have little control of the outcome.

2 years ago

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Verified Customer

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Harry Blow Olathe, KS

Liked that I saved money and had knowledgeable service techs.

2 years ago

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Verified Customer

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T McCL

I had 1 issue with my oven. I called them and they found the issue and fixed it

2 years ago

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Aaron Hufstetler Warner Robins, GA

The sales representative (Ryan)knew his product and presented it very well

2 years ago

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Vicki Switzer Seminole, TX

professional and timely even when we had to cancel a couple of times

2 years ago

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Vimal Pathak

Immediate reply for claim With in 2 days send technician and Look out problem

2 years ago

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Ron Robinson Wichita, KS

Phil was very professional. Told me all the benefits of Choice home warranty. Good job!

2 years ago

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Verified Customer

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Kim Rapoff

Up until last claim. Work was 90 day warranty but new part too long to get then broke a few weeks later again. I shouldn’t have to Pay $85 again

2 years ago

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ken ruth Cape Girardeau, MO

He missed his first appointment but did good work when he made the second appointment.

2 years ago

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Verified Customer

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Freida Birmingham, AL

Choice Home Warranty is replacing my washing machine, and I am grateful.

2 years ago

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Portia Johnson Wesley Chapel, FL

I called with a problem and choice responded the same day with next day service

2 years ago

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Verified Customer

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Phil Nordlinger Newtown, PA

Very responsiove and quick turnaround from filing of claim to completion of project.

2 years ago

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Verified Customer

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Cindy O'Hargan McKinney, TX

They answer work requests very quickly and usually send good, experienced people to fix problems.

2 years ago

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Verified Customer

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Patricia Las Vegas, NV

Prompt response and qualified technician to fix the problems

2 years ago

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Verified Customer

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Yvonna Lunkas Mesick, MI

Ease of contacting, promptness in reply and getting a service person out.

2 years ago

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Verified Customer

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James Fort Worth, TX

They take your request but use companies that have horrible reviews! And then waiting on a replacement appointment took forever!

2 years ago

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Verified Customer

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Aby

Good Service. I was not convinced to take it; but good value and services.

2 years ago

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Verified Customer

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Jerry Monticello, FL

Still have no one to work on fan! The appliance people are knowledgeable and sincerely work on them.

2 years ago

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Verified Customer

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Joan Cliff Springfield, MO

I have no complaints thus far! Very prompt on getting service!

2 years ago

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Steve Albenetyh

Excellent service always there the plumber is doing an awesome job

2 years ago Edited April 1, 2024

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Verified Customer

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Bkjm

Very reliable service although it takes more time to get service.

2 years ago

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Verified Customer

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Craig Carpenter

Very sloppy & unprofessional—could’nt find a contractor then after several days was contacted by one after l had moved on. Considering changing to another waranty company

2 years ago

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Verified Customer

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Ram San Jose, CA

Worst company! No techs, can’t get appointments for months, no concept of recall, fight very hard to replace. I have 10! Plus homes and none will be renewed.

2 years ago

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Scott R Olsen Lithia, FL

Everything was done efficiently and effectively. No complaints.

2 years ago

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Maria Arroyo

Choice sent out good tradesmen who fixed or replaced items as needed

2 years ago

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Jonita Lewis Little Rock, AR

Great customer service. I was provided a very timely repair date

2 years ago

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Kairos Enterprises LLC Olathe, KS

Excellent work, quick response time. Just Excellent for the service fee.

2 years ago

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Thomas Carter Greer, SC

On time, Professional, knowledgeable and knew how to fix the problem.

2 years ago

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Verified Customer

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Evalena Austin, TX

Yere was nothing dislike about Choice home Warranty's response.

2 years ago

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Gil & Nola Barton Seguin, TX

The tech (Toby) did a fantastic job. Very polite and explained his work.

2 years ago

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Verified Customer

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Gloria Anderson Richmond, VA

Choice Home Warranty has only sent quality professionals to my home.

2 years ago

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Verified Customer

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Frank Prescott, AZ

quick response time,knowledge of tech.felt like company cared

2 years ago

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Verified Customer

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sainath reddy Farmington, MI

Pending repair since February. Called multiple times to have appointment taken care without success.

2 years ago

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Verified Customer

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Virginia/Kathy Xenia, OH

Technician was efficient and on time. He called when he was on his way.

2 years ago

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Verified Customer

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Vicki Kohutek Abilene, TX

We’re prompt on finding a serviceman in my area for repairs

2 years ago

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Verified Customer

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Sarah Smith De Pere, WI

Great service for fixing our washer would recommend them to friends!

2 years ago

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Verified Customer

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Judy Kings Mountain, NC

Extremely great plan and staff are very helpful and respond quickly.

2 years ago

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Kathy Valdez Flagstaff, AZ

Pricing is reasonable. Claims are handled in a timely manner.

2 years ago Edited January 10, 2024

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Alex Simmonds White Plains, NY

Quickly arranged plumber who was flexible to fit with my schedule

2 years ago

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Leisy Rodriguez Hollywood, FL

Is an excellent company the service was great and very qualified.

2 years ago

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Patricia Chiola North Brunswick, NJ

I didn't like that he was hours late but I did like that he found the problem quick and fixed it to my satisfaction.

2 years ago

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Verified Customer

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Dennis Parker Summerville, SC

They didn't pay for my broken A/C. I am only getting $1200. 00 from Choice. The unit cost me $8350.00

2 years ago

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William McMican Virginia Beach, VA

Mie was GREAT, on time, knowledgeable, and very professional.!

2 years ago

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Lillie Chandler Indianapolis, IN

The representative straight to the point And gave me different options

2 years ago

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Susan Kinder-Rowan

Great customer service via phone and in person. Like the online scheduling too.

2 years ago Edited May 9, 2023

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Cynthia Smith Jamestown, RI

It was easy to file claim and your response was under 2 hours.

2 years ago Edited September 5, 2023

Choice Home Warranty Reviews