Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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William Palmer Sun City Center, FL

everyone was right on the job and my problem is fixed now

4 years ago

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Kathy Oliver Louisville, KY

There were some issues in the past, but the work did get done

4 years ago

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Rachael Houston, TX

Website is easy to use. Grateful for help

4 years ago

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Walter Rosenthal Leland, NC

Very responsive. Easy to schedule and get the job done.

4 years ago

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stellaneal@bellsouth.net Kenner, LA

Was prompt in finding service for my GE oven.

4 years ago Edited September 14, 2021

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Gagan K ,

Awesome company with great representative and coverages.

4 years ago

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Jasper

They were prompt and thorough with handling my claim.

4 years ago

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C long

Efficient and sent professional to handle problem.

4 years ago

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Shin Hyun Song

Good repair technician came in and did a perfect job.

4 years ago

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Jane Tuaquoi

They quickly get someone out to fix the problem

4 years ago

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Kent Ennis

good in all aspects of service, cost, and follow up!

4 years ago

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Joy

Capable technicians. Reasonably fast service.

4 years ago

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Yitao Zhou

reasonable price with good services for most claims.

4 years ago

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Anonymous

Sometimes things arenâ€™t covered thatâ€™s what Iâ€™m told

4 years ago

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Larry Weaver

Most repairs are covered in a reasonable time.

4 years ago

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Curtis

Professional and on time for scheduled appointment

4 years ago

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John Gerritsen

Always willing to help outstanding customer service

4 years ago

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Ron

Coverage, pricing, response time, vendors

4 years ago

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Ryan Woodbridge, NJ

Very quick to respond. Helpful and positive.

4 years ago

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Joseph Neal Fort Worth, TX

Set appt, and finished job as promised with no issues!

4 years ago

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David Orlando, FL

They are highest ranked, but they were too aggressive in marketing once I expressed interest.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the sales experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Director of Sales who will review this matter and handle accordingly.

Jul. 7th, 2020

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Renata Johnson Lowell, IN

very friendly and informative, answered my questions

4 years ago

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Henry Lancaster, TX

Professional , courteous, reliable and knowledgeable

4 years ago

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SHARRONE L.Johnson Jacksonville, FL

Fast service and friendly people. Price is affordable

4 years ago

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Shandra Howard Laurel, MD

The company has great customer service and so far so good

4 years ago

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Gajindar Singh Beltsville, MD

Good and prompt service, no problems or concerns

4 years ago

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JGConnell Metairie, LA

The plan coverage. I am a new customer. Thanks

4 years ago

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MN Panama City Beach, FL

Quick response time. Quality repair work.

4 years ago

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Dana Cox Waxahachie, TX

The are quick to get a service scheduled

4 years ago

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bkillough003@comcast.net ,

The rep came out and fixed the problem right a way.

4 years ago

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Sharon Hinton Raleigh, NC

He was on time and was very knowledgeable

4 years ago

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Martina Naples, FL

Excellent customer service, claims are handled prompt.

4 years ago

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Walter Griffin Grovetown, GA

The service received was fast and convenient.

4 years ago

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T. H. Ruskin, FL

Minimal coverage, however, the claims specialists are very friendly and professional.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jun. 30th, 2020

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Cherie Z. Dallas, TX

Prompt service with good technicians. We're pleased.

4 years ago

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Nada Pinckney Atlanta, GA

Today is the start of my service and the representative lied and enrolled me in a different plan than what he stated on the phone

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the sales experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Director of Sales who will review this matter and handle accordingly.

Jun. 29th, 2020

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ArtieDavis Chicago, IL

The gentleman was very friendly and informative.

4 years ago

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Pat Kermit, TX

Good informative answered all my questions

4 years ago

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Othella Fuller Conway, AR

they responded to my call in a timely manor.

4 years ago

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Leonard D McKinnon Bowie, MD

First time customer...great customer service

4 years ago

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Wei Sun Charlottesville, VA

Gets someone sent here. Communicates well. Hard to get coverage for expansive repairs.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 26th, 2020

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Theenadayalan Ganesan Frisco, TX

The issue solved on promise time. Thanks

4 years ago

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Curt Ross Marietta, GA

My claim was handled promptly and professionally by the technician.

4 years ago

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Sam Cremisio Baton Rouge, LA

Your company now states they don’t cover above ground pools/equipment. I was told otherwise when I purchased the warranty.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website, under User Agreement.

Jun. 26th, 2020

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Roger Matherson Virginia Beach, VA

Quick response with reputable service providers.

4 years ago

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Mary Anne Petersen Florence, SC

Very personable. Good at follow ups. Cost is within my budget.

4 years ago

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Gary Eaves Texas City, TX

Very helpful as I was trying to get info

4 years ago

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Carlos Elias Waldorf, MD

The assigned contractor to resolve the A/C was excellent.

4 years ago

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Lawrence Ogundoju Upper Marlboro, MD

They are very reliable and courtesy durig phone conversation.

4 years ago

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Gloria Mays Dallas, TX

Choice is always available and are quick to respond!

4 years ago

Choice Home Warranty Reviews