Choice Home Warranty: Read 48,307 User Reviews From Real Homeowners

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Synettra Banks Memphis, TN

This is an awe full company! I hate it and their contracts hate it also. I have heard nothing but bad things about this company. The sooner my year is over the better I will be. A total waste of money!!!

3 years ago Edited March 7, 2023

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Grace Harris Buffalo, NY

Technician was professional and courteous. Completed the work in a timely manner.

3 years ago

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Robert Hirschi Whitesboro, TX

Satisfied so far. Waited a while for service person to be assigned to claim. Few days to get water heater checked

3 years ago

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James Gray Mobile, AL

I been in the cold fIr 2 months waiting on service completion on alternative was offered as far as providing and electric heater

3 years ago

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Roger Paul Birmingham, AL

Only had to use the service one time so far and have to say it was a pleasant experience.

3 years ago Edited February 22, 2023

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Renee Rose Apopka, FL

We have had a great experience with Choice Home Warranty and those that have come to make repairs.

3 years ago

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Dominick Begovich Jr Ashburn, VA

Easy to connect with and fast response! Best Home Warranty Company that I have dealt with.

3 years ago Edited January 10, 2024

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vicki riley

They are quick to respond & provide competent technicians. We are very pleased with their service.

3 years ago Edited January 10, 2024

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Douglas Francoeur Phoenix, AZ

They refused to cover the part. They told me that they only covet normal wear. The part broke on its own. But yet they refused to cover it.

3 years ago

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Larry/shirley Fayetteville, GA

Arrive on time. explain the plan to me recover. When the extra mile and to the doctors offices

3 years ago

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Robert Hui New York, NY

A 9 for the technician but 1 for the Choice Home Warranty, how can an kitchen exhaust range hood not cover by your company, I have request cancellation if my policy and spread the words to all my friends

3 years ago

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Annie Bouffiou Crane Hill, AL

Fast, effective and easy to resource. I've had to do 2 claims and both were handled so quickly.

3 years ago

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Latisha Bailey Houston, TX

Purchasing the warranty was so simple and fast. I don’t know why I didn’t do this sooner.

3 years ago

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Shelley McAllister New Orleans, LA

Easy to request service for an appliance online or with the automated phone system 👍🏼

3 years ago

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alla skatov Henderson, NV

Was not happy that within 60 days had to pay twice for the same issue and now have to wait for e-card to buy a new dishwasher up to 30 days.

3 years ago

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Barbara Antioch, TN

Technician was prompt and courteous . Professional and completed repair in one visit

3 years ago

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John Providence, RI

Slowest payers in the world. And only about 60% of loss value is ever covered. Buying a new appliance over time is a much better idea. Avoid them like the Covid Plague.

3 years ago

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LaNae Morrow Baltimore, MD

So far so good. No complaints from me. I did some shopping around and they seem to be fair.

3 years ago

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J Keefer Sanford, FL

Was able to assign an experienced repair company quickly and had the appliance running again.

3 years ago

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Bruce Spring Hill, TN

only took 14 days to get a service appointment, i had to call every day for 14 days , most of the people are rude. many hubg up. this comepany is a terribly run company and the ceo should resign

3 years ago

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Kelly Rancho Santa Margarita, CA

Takes too long for service. You should have companies that you can call and service customers right away.

3 years ago Edited January 10, 2024

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Rachel Oxenden Denver, CO

Very quick and responsive when I had a problem. The technician was very knowledgeable and helpful.

3 years ago

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Mary Ann And Wallace Peoria, AZ

I have decided I do not like home warranties. The "techs" that are sent out are not competent enough to solve some problems (microwave plumbing} and I end up paying a different tech to get it right.

3 years ago

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RUBEN GOMEZ Orlando, FL

The 1 time that I used the service Chioce home warranty look for any possible loop hole and wanted for us to come out of pocket..... FALSE ADVERTISMENT IN THE SERVICE. (Service or replace ) yea ok !! WHAT A JOKE!!!!!!!

3 years ago

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Kenneth Los Angeles, CA

Excellent repair service in timely manner and choice representatives knowledgeable n courteous

3 years ago Edited January 10, 2024

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Barbara Chandler Spring Hill, FL

Choice warranty is peace of mind knowing they will always be there, helped me save time and money

3 years ago

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Tom W Rieger Newport, KY

Just love the warranty you offer and your sales rep Sharon P. She is always on top of things

3 years ago Edited January 10, 2024

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Cindy St. Petersburg, FL

Not very quick to respond to calls - service personnel are great but the company response to huge plumbing issues is greater than 48 hours promised ! Customer service of home warranty are poor !

3 years ago

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Sheila D McClain Louisville, KY

The appliance person that you sent here work very hard for me in fixing my washer.

3 years ago

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Benjamin Crawford Fredericksburg, VA

Our washer was out. No one looked at it for 3 weeks. They did offer a gift card to replace it. That took nearly 2 weeks. We spent hundreds on laundry in the meantime.

3 years ago Edited February 9, 2024

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NANCY JACKSON Buckeye, AZ

He was precise and to the point. Explained what needed to be done and was very friendly.

3 years ago

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Santos Pooler, GA

Well I just sign up with you guys earler today and I called to ask a question at 6.55 PM and its 7.25 PM and I haven't talked to anyone yet not a good start

3 years ago

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Heather Long Leesburg, VA

This rating is for the technician from CUBE Heating and Cooling (Freddy) and not CHW.

3 years ago

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Beverly Guice Vicksburg, MS

Professional and efficient. This company really listens to you and responds in a timely manner.

3 years ago

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Huagang Chen Arlington, TX

Fast and professional service. You can call or do it online for your repair needed. recommended.

3 years ago

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Srinivas Gumudavelly Canton, MI

Please do not trust this company. This company is doing all it can not to cover the warranty. In my case I have Stove hood range and this has broken motor. Now they are saying that this appliance is not covered.

3 years ago Edited January 10, 2024

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Paul Bodenstein Young Harris, GA

Was prompt, explained his findings and how system works. Explained future options as system ages.

3 years ago

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Tammie Dyer Lutz, FL

I do not feel like they care about their customers nor do I feel like the cost of the warranty is worth what they pay you if something needs replaced. Terribly disappointed in the whole thing

3 years ago

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John Mason Sebring, FL

It took three weeks to get a plumber to come to look at the leak and the first one did not even show up. So your service was slooooow!

3 years ago

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Maurice Hooks

Great customer service. Things were explained well and helped me understand my options.

3 years ago

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Jim David Prescott, AZ

This claim, which I was told would take less than 10 minutes to approve has now taken over 4 days. There has been literally zero communication from anyone at CHW. This is getting beyond ridiculous.

3 years ago

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Robert Vehon Austin, TX

Good, fast and reliable service! I have used CHW 3 times and I am satisfied with the work.

3 years ago Edited December 23, 2022

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Monica Lolley Copperopolis, CA

Very clean and professional, Still waiting after one week of a leek under house and was told it would be another week before it can be repaired. not happy about that.....

3 years ago

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Minus Adams

I liked the continued dialogue throughout the service request and quick response.

3 years ago

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Robin Dahm San Antonio, TX

Prompt, courteous and friendly! Found the problem in no time! Very pleased....thanks so much!

3 years ago

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Brad Wagner Indianapolis, IN

Great guys! Professional! Took their time to figure out what was wrong with our furnace.

3 years ago

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Davis Maharaj Overland Park, KS

being at home and able to get help calling CHW and not have to search for it....

3 years ago

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Margarita Nieves Stockton, CA

Just looking to replace my old warrant ORP and found a better deal... Customer service was great let see how it go's

3 years ago

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Charles W Foreman Los Angeles, CA

I have a very sik wife, and needed service asap. Choice was able to acomodate us. Thank you

3 years ago

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Charlotte Brooks Germantown, TN

Professional, friendly and prompt. My dryer stop working over this pass weekend and was repaired the following Monday.

3 years ago

Choice Home Warranty Reviews