Choice Home Warranty: Read 47,220 User Reviews From Real Homeowners

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Judith

Three claim and not one was paid to us. Been waiting for claim #3 to be resolved since 12/10/24

1 year ago

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Carole

30.00 to reissue lost check prior to 90 days after issue

1 year ago

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Iris

I submitted my first claim and was utterly disappointed with the progress and unfinished results

1 year ago

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Wanda

your company is the worst, wish I never locked into a 3yr contract. it wont happen again

1 year ago

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Denisemichael

Dishwasher was not fixed and not put back properly. We are not satisfied with your service. Mike

1 year ago

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Susan

The service technicians keep blaming each other. The problem never gets fixed.

1 year ago

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Helaine

its taking over 2 weeks to get my dishwasher fixed, this is unacceptable

1 year ago

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Felipe

I like it. What I don't like is, did it? Take too long to fix my appliances.

1 year ago

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Tena

See the reason below why their warranty is not worth the cost.

1 year ago

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Alma Villanueva

I would not recommend that technician to my friend and my family

1 year ago

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Mike

Not good. I sent an overnight letter to the CEO and I still have not heard back from him. 👎

1 year ago

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Tracey SadlerFoote

I hated no being allowed to speak with a representative.

1 year ago

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Andrew Tracy

I tried to get help with a leaky pipe that is just outside my bathroom and they canceled the claim.

1 year ago

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Maretta

The process is easy the contractors suck.

1 year ago

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Daniel

Did not cover bathroom flange and wax ring on toilet

1 year ago

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William Rooks

Had to come out of pocket with $1500 for a water heater the plan stated $85.00

1 year ago

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Stephen Nardozzi

It's been MONTHS and no results or help from Choice. Time for a refund and new warranty company.

1 year ago

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Earl

This company is not the same company I contracted with 3 years ago——-in a very Bad way

1 year ago

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Shannon

I was waiting for three weeks for someone to fix my electric it was hot in my house

1 year ago

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William

More prone to wanting to compensate than fix .

1 year ago

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Linda

You did not reimburse me for my water heater during a disaster during Hurricane Beryl

1 year ago

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Michael

Still in a Better Business Bureau dispute with Choice Home Warranty claim they refuse to cover

1 year ago

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Talal

Most of the time It seems like they are looking for any reason to deny the claim,

1 year ago

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Verified Customer

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Elizabeth

They let me down when I needed them the most. I will not be renewing my policy.

1 year ago

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Tim

It took almost 1 year to fix my ac had to keep calling to get somebody to fix it

1 year ago

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Arthur Anderson

I think the service fee should be less than $80

1 year ago

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Lynda Rix

Took a long time to even get a technician

1 year ago

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Candace

For the 4th time someone came to fix my ice maker in the kitchen and still does not work!

1 year ago

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Bob

What is there to like?? NOTHING. They have been nothing but pain pain to work with.

1 year ago

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Faye

Problem setting appointments with technician.

1 year ago

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Thomas

you send service folks that are terrible and don’t know their job

1 year ago

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Janis Rozenbergs

It is a scam. Paying for a warranty and they asking me to pay for the replacement

1 year ago

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Daniel

They can't find people to work in our area and there customer support is in the Philippines

1 year ago

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Ricky

AC down been down since june 6, techs have been here 2 times and ac is still down

1 year ago

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Ananias

Company does not use reputable service providers.

1 year ago

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James Allan Morgan

Trouble finding me a quality company for repairs.

1 year ago

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Jack

Good value for the money for piece of mind

1 year ago

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Carlos

The three Claims has problems with the Company

1 year ago

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Chester Martel

Discovered that my oil fired furnace is NOT covered

1 year ago

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Nick

I never received a part ordered for me.,

1 year ago

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Michael

I'm tired of dealing this you guys. I need to find another vendor. I paid 5 years upfront.

1 year ago

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Richard

On a recent call to fix my A/C, I was charged $90 and Choice refused to fix my unit

1 year ago

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Meg Boland

Fine if you need a repair, absolute rip off if something needs to be replaced.

1 year ago

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Felicia Glasby

They always find a way to get out of the claim by saying it's not normal wear and tear

1 year ago

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Harvey Eads

Excessive delay 3 days scheduling a non working air conditioning unit

1 year ago

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Rick

Never could get anyone to come out to service our washer.

1 year ago

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Lori Krouth

Mostly good, very expensive, but have peace of mind

1 year ago

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Aneesah

Dislike lack of response from repair companies.

1 year ago

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Niki Ripple

Not getting assistance and support with fixing my water softener

1 year ago

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Erxi Wu

Good but not enough. Better but need to improve

1 year ago

Choice Home Warranty Reviews