Choice Home Warranty: Read 52,564 User Reviews From Real Homeowners

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Verified Customer

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James Galesburg, IL

I have only had one service call, but got immediate help.

8 years ago

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Rudolph Ebeling Plainview, TX

I have had no complaints, and every one has been nice.

8 years ago

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Loren D Mitvjell Helotes, TX

I did not receive correct warranty contract that I paid for.

8 years ago

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Connie Jarrett Fort Mill, SC

FYI, I cancelled this contract. Never used it. Rating is because they still have not refunded the $294 they charged me on June 29th.

8 years ago

Reply from Choice Home Warranty

Thank you for your feedback. Our Consumer Advocate will contact you directly for further assistance.

Aug. 14th, 2018

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Verified Customer

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KENNETH & DARLENE NESTOR Winchester, VA

Thanks for being there and finding a technician quickly.

8 years ago Edited June 5, 2024

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Kristen Gilbert, AZ

Fast service and very easy to file a claim.

8 years ago

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K W

Easy to sign up, checked them on line via consumer website

8 years ago

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Rajesh Patel

very responsive and ensured that A/c problem is fixed..

8 years ago

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Steve Snellville, GA

Prompt response. Arrived on time. Free estimate.

8 years ago

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Jody Port Orange, FL

The person I was dealing with was friendly and informative.

8 years ago

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Amanda Gilbert, WV

Great service ,easy to setup! Fast service

8 years ago

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Holly Odell New Hope, PA

good customer service; good rates and coverage

8 years ago

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Aurpon bhattacharya El Paso, TX

Great responsiveness on sales. Haven't used them yet.

8 years ago

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Alloway

We have yet to receive any paper work in the mail to give us information on how to use it and what it covers. Not happy abou that.

8 years ago

Reply from Choice Home Warranty

Thank you for your feedback. We will contact you directly.

Aug. 7th, 2018

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Lucio Valdez Pensacola, FL

Service and support is great and work quality is guaranteed

8 years ago

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Sri Kennesaw, GA

I asked the customer service to email me with all the things they cover and how much they cover for each electrician and I never received any email.

8 years ago

Reply from Choice Home Warranty

Thank you for your feedback. We will contact you to further assist.

Choice Home Warranty

Aug. 6th, 2018

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Rama McLean, VA

The customer service and follow up was prompt.

8 years ago

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Byron Kuna, ID

So far customer service has been excellent so far.

8 years ago

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Cherie Sandy, OR

Every time I call and have a question they answer them right away.

8 years ago

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Yakal Dacula, GA

They're phenomonal whenever I talk to them.

8 years ago

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Gee

I had a great experience with customer service. They were prompt and efficient when I called for repairs on my AC and sump pump. The technician arrived earlier than expected and quickly fixed the leaking water heater. I had no issues at all and was very satisfied with the service provided.

9 years ago Edited January 10, 2024

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Verified Customer

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Phillip Schundlemire Sugar Grove, NC

Some coverage issues. Much better than the last warranty from AHW that I had.

9 years ago

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Stryhal Dallas, TX'

Responce time was same day. Work was well done

9 years ago

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Pam Batavia, OH

I am always satisfied with the service I receive.

9 years ago

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Wayne Crooks San Antonio, TX'

Respond to an issue very quickly providing a good svc. rep.

9 years ago

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The best Home Warranty Tucson, AZ'

Good company ... but some of their contractors could be better !!!

9 years ago

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Audrey Baton Rouge, LA

They sent a plumber out the next day. I only spent one day from my home.

9 years ago

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Danny, Phx. AZ Phoenix, AZ

Quick response times great customer service

9 years ago

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kristina kenney Phoenix, AZ

fast and friendly service when called to file claim

9 years ago

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Ron S Jacksonville, FL

They actually provide the services they promise.

9 years ago

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Betty Morehead City, NC

Prompt in sending a repairnab to fix my problem.

9 years ago

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Jane Spring, TX

Best plan for the dollar and great companies backing them

9 years ago

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Steve Goodyear, AZ

No issues submitting a claim and receiving good service

9 years ago

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Stephanie Atlanta, GA

Excellent Service and speedy service when called.

9 years ago

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Rj Frisco, TX

So far so good service . Contractor sent to fix dryer was not honest

9 years ago

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NA Fayetteville, NC

Read the entire warranty before buying. There are a lot of requirements before repair or replacement.

9 years ago

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Burnadine Houston, TX

Quick service, great price for the service

9 years ago

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David Durre Roanoke, TX

I had a legit air conditioner claim that I would have won in any American court but you said it "wasn't maintained so it didn't qualify"

9 years ago

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Verified Customer

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You deliver your job very well Houston, TX

Excellent service and very reliable and trust worthy

9 years ago

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LisaMarie Baltimore, MD

I pay my monthly premium & whenever something is wrong with my ac I pay the service fee, but most of the issues are not covered under the warranty.

9 years ago

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Jonathan Mesquite, TX

It has been a good value, plus their representatives have been good.

9 years ago

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Angie Turner Acworth, GA

They do not follow through on coverage issues and they don't cover the items they claim are covered.

9 years ago

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Joyce Pleiss Las Vegas, NV

I have had excellent response and service on all my claims

9 years ago

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Richard Nelson Danville, IL

I have canceled my account, because they took a very long time to approve any and all the things I needed done.this is not a good company to have.

9 years ago

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Verified Customer

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Lewis Tony Lakeland, FL

Two service calls that took care of the problems

9 years ago

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Joe Liu Sugar Land, TX

Fast response and expense coverage.

9 years ago

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Martin Curley

Their great for small inconsequential claims but if you get into anything that has the potential to be costly they bail.

9 years ago

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rose massey North Richland Hills, TX'

Everytime I called them about a problem, even though it was written covered in my contract, they had an excuse to not repair or replace.

9 years ago

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bob johnson Houston, Texas

Nate did an excellent job explaining the service plan options and pricing.

4 months ago

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N Perry Hall, Maryland

Best Company with limited coverage,Need to cover more appliances like attic fan and so on

9 months ago Edited July 21, 2026

Choice Home Warranty Reviews