Choice Home Warranty: Read 52,564 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Gloria Harrison

The person that was sent to fix the problem was excellent.

6 years ago

check_circle

Verified Customer

star star star star star

Arnold Waller

call in got email back with tech phone fast for apt

6 years ago

check_circle

Verified Customer

star star star star star_border

Dennis Gelbaum

Excellent customer service. Vendors not so great. Some vendors really bad!

6 years ago

check_circle

Verified Customer

star star star star star

Paul E. Williams

I received excellent service and recommend them

6 years ago

check_circle

Verified Customer

star star star star star

Janice

When I call, they answer and the issue/ problems are fixed

6 years ago

check_circle

Verified Customer

star star star star_border star_border

Antoinette Melocchi

My first problem took almost a month to be fixed. Repair person never came back.

6 years ago

Reply from Choice Home Warranty

Thank you for your feedback.

Nov. 15th, 2019

check_circle

Verified Customer

star star star star star

Jacqueline Hacinli

Good response to my problems. Capable service providers

6 years ago

check_circle

Verified Customer

star star star star star

Albert Wideman

Timely sent an excellent professional to resolve my ac unit

6 years ago

check_circle

Verified Customer

star star star star star

stephen

quick response, polite perfect, I'm happy

6 years ago

check_circle

Verified Customer

star star star star star

Kevin Hunt

they always handle my issues without hesitation

6 years ago

check_circle

Verified Customer

star star star star star

Renee

Excellent, professional responsive, courteous

6 years ago

check_circle

Verified Customer

star star star star star

Marlene

Excellent customer service and very quick and efficient

6 years ago

check_circle

Verified Customer

star star star star star

Sandra Griever

Been with them for 8 years highly recommended

6 years ago Edited November 8, 2025

check_circle

Verified Customer

star star star star star

Karen Feldman

great customer service patient and responsive

6 years ago

check_circle

Verified Customer

star star star star star

Roberta Wertman

they get things handled, they make sure customer is happy

6 years ago

check_circle

Verified Customer

star star star star star

Ronald Childress

Quick response And satisfaction of work completed

6 years ago

check_circle

Verified Customer

star star star star star

Mr. J. Santos

great service when furnace was inoperable.

6 years ago

check_circle

Verified Customer

star star star star star

S... Beauford Brandywine, MD

Very quick and action responsive to my requests.

6 years ago Edited January 10, 2024

check_circle

Verified Customer

star star star star star

Bob T

Faster service than the other home warranty services.

6 years ago

check_circle

Verified Customer

star star star star star

B. Boyd

They are quick to respond and accomodating

6 years ago

check_circle

Verified Customer

star star star star star

Anne johnson

Prompt accurate very helpful very happy I got the policy'

6 years ago

check_circle

Verified Customer

star star star star star

Ebony Henderson

Prompt service and friendly service. Worth the money.

6 years ago

check_circle

Verified Customer

star star star star star_border

Jennifer

Usually has been easy but a couple times getting service was a wait.

6 years ago

check_circle

Verified Customer

star star star star star

John McCord

Very Happy It don't take long before I get a response.

6 years ago

check_circle

Verified Customer

star star star star star

Jimmy Houston, TX

When I called, they took care of me. I will stay with them.

7 years ago

check_circle

Verified Customer

star star star star star_border

Annette

Best value, very efficient, very prompt., they do an excellent job.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Sheila Jacksonville, FL

Service is kind of slow back and they don't seem to cover things they say they cover.

7 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Nov. 1st, 2019

check_circle

Verified Customer

star star star star star

James Belmont, NC

They were very fast to react and very helpful.

7 years ago

check_circle

Verified Customer

star star star star star

glen wilson Groveland, FL

excellent service provided by them for our service call

7 years ago

check_circle

Verified Customer

star star star star star

Jana M Foor

They are a responsive, full service company

7 years ago

check_circle

Verified Customer

star star star star star

Venkata K

They always come through and handle process professionally

7 years ago

check_circle

Verified Customer

star star star star_border star_border

Marlon Warner

It took almost week for them to find a tech, and I don't trust the "you pay and we reimburse"to

7 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 16th, 2019

check_circle

Verified Customer

star star star star star

Patrick Smith

Fast and trustworthy. Within 24 hours, they are on the job.

7 years ago

check_circle

Verified Customer

star star star star star

Zaida Marrero

Promptness and efficiency of providing services

7 years ago

check_circle

Verified Customer

star star star star star

Taylor

They got me a new ac unit when mine was not repairable.

7 years ago

check_circle

Verified Customer

star star star star star

J. Melton

Prompt, responsive and effecient responding to my problem.

7 years ago

check_circle

Verified Customer

star star star star_border star_border

John kelley

Cuz everytime I call them they can never find me a person to come out at a reasonable time

7 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 16th, 2019

check_circle

Verified Customer

star star star star star

Catherine White

Because they are reasonable as far as rates.

7 years ago

check_circle

Verified Customer

star star star star star

homeowner

They deliver prompt service in a timely manner

7 years ago

check_circle

Verified Customer

star star star star star

Roberta

Very dependable and reliable. great work.

7 years ago

check_circle

Verified Customer

star star star star star

Larry

Fast response from contractors, ease of filing for repair

7 years ago

check_circle

Verified Customer

star star star star star

Allen

Great service, very complete and knowledgeable

7 years ago

check_circle

Verified Customer

star star star star star

Janet

Because they always show up on time and do a super job

7 years ago

check_circle

Verified Customer

star star star star star

Lance Temple

They take care business that needs to be done.

7 years ago

check_circle

Verified Customer

star star star star star

Marilyn Smith

I am very happy with the services I have received

7 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Claire Barnes

they refused to cover a hot water heater and my a/c unit. Even claiming they didn't receive a diagnosis on my water heater.

7 years ago

Reply from Choice Home Warranty

Please contact us at 1.888.531.5403 for further assistance.

Aug. 21st, 2019

check_circle

Verified Customer

star star star star star_border

Joyce

they schedule my appointment for Labor Day Nobody was working that day

7 years ago

check_circle

Verified Customer

star star star_border star_border star_border

Marjorie

Because they couldn't fix what I needed fixed. They are not giving my good response with the money I am paying.

7 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

Sep. 12th, 2019

check_circle

Verified Customer

star star star star star_border

Patricia

I was able to get an appointment quickly and satisfied with service.

7 years ago

check_circle

Verified Customer

star star star star star

Gary Pritchard

They were easy to work with in getting a new refrigator

7 years ago

Choice Home Warranty Reviews