Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

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Sharon Washington, DC

I realize I have a $60.00 deductible but I didn’t realize I would have to pay for everything I thought that was what my home warranty was for to cover other fees

2 years ago

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Denise Sheffield, AL

My claim was handled quickly and easily and worked around my schedule

2 years ago

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Valentina Gil Rodriguez Orlando, FL

Excellent customer service. My repairs are handled promptly and effectively.

2 years ago

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Gilbert Moreno Weslaco, TX

The sales person was very professional and even lower my house call fee thank you.

2 years ago

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Jaime Cocuy Winter Park, FL

Your representative, Ditlind H was very professional and helpful.

2 years ago

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Jamonica Franklin Gretna, LA

Everything went smooth and quickly you all finding a plumber to come out

2 years ago

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George Medley West Chester, OH

Didn't like that I had to pay fee on an appliance installation issue by one of your vendors.

2 years ago

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Gloria Smith Nederland, TX

Trey was kind, friendly, and polite. He was also knowledgeable.

2 years ago

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buzzy legate Galveston, TX

i am very pleased you,ll are using AZ home appliance great company

2 years ago

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Janice Crowder DeSoto, TX

Denied most claims. Not there when you need them. Appeal process is a joke, they find anything not to approved claim. They will not work with you at all.

2 years ago

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John Iannini Atlanta, GA

I was pleased with the phone team and how they handled my phone call

2 years ago

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Arun Patel Dallas, TX

Very efficient on phone, helpful and new his information well.

2 years ago

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Lavonia Jackson Cleveland, OH

Leo, Thanks for helping me and explaining the warranty process.

2 years ago

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Charles Curtis Corsicana, TX

All the contacts I have had with CHW have been satisfactory.

2 years ago

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Frank Hellstern O'Fallon, IL

The ease with filing a claim is amazing and the response time is immediate!

2 years ago Edited January 10, 2024

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Rachel Sharp Atlanta, GA

It takes guesswork out of getting appliances and such repaired.

2 years ago

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Mary Bauer Simpsonville, SC

Repairman was prompt, courteous, fair priced and repaired quickly.

2 years ago

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Mary Lynch St Louis, MO

I had someone come look at my dishwasher and paid $65 for nothing!! It is noisy and smells and the motor is going bad. Yet choice #Warranty did nothing!!

2 years ago

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Cecilia Bonn Magnolia, TX

Customer service. Openness to different situation that arose.

2 years ago

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Dahlia Dominguez Rockport, TX

Thanks for your prompt attention! I appreciate the communication with emails!

2 years ago

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Mike Rushing Sarasota, FL

I was impressed by the caller Tim. He was very knowledgeable.

2 years ago

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Kevin Crayton Rock Hill, SC

I love the responsive treatment that I have received from choice.

2 years ago

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Randy Clark Denton, TX

Fast Efficient...called just in time to make sure all is well.

2 years ago

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Jennifer O'Steen Nashville, TN

Very poor communication and willingness to assist with issues. I have received different answers to the same questions each time I talk to a representative from Choice.

2 years ago

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Yvonne Faulkner San Antonio, TX

Very professional, completed the work quickly and very friendly.

2 years ago Edited April 11, 2023

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Samuel A. Baidoo Alexandria, VA

The discussions were detailed and well explained to the fullest extent.

2 years ago

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Harold D Daniel Miami, FL

Person was very positive and I am giving Choice Home Warranty another chance

2 years ago

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Cuauhtemoc Baltazar Victorville, CA

The professional work faster and good have good communication

2 years ago

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Mike Denver, CO

Tech was really good and went above and beyond fixing my issue

2 years ago

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Edwina Sands Las Vegas, NV

Submitted claim December 19th for a refrigerator today is January 19th I'm still waiting on a response I have received nothing in the mail

2 years ago

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daniel santomero Murphy, NC

Gentlrman showed on time, was fast and efficient vo problems at all

2 years ago

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Donna Melton Flowers Maas Oklahoma City, OK

No complaints, very helpful. Worth the money I've paid for the piece of mind.

2 years ago

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Angelo Ponce Miami, FL

It was easy to setup an service call thru the automated system

2 years ago

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William Atlanta, GA

I don't like that they pick companies that are not professional or honest. The company that came out done absolutely nothing but charged me $75.

2 years ago

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Hsiang Ling Chang Laguna Woods, CA

Prompt response from Choice Home Warranty whenever you need them.

2 years ago

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James Durham, NC

good communication, good jobs were completed, no problems noted.

2 years ago

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Dan Aurora, CO

Upfront about what is covered and quick to assign service technicians.

2 years ago

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Dan Blue Springs, MO

Constantly denying claims, I feel like I wasted my money. I’ll probably look for another company after this one expires.

2 years ago

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Connie Sidel Phoenix, AZ

My claim was enter quickly and efficiently...within an hour.

2 years ago

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Deborah Webb Hilton, NY

Outsource the right vendors ! Spot on resolving problem!👌🏿

2 years ago

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Donna Marksberry Fort Mitchell, KY

Service guy did a great job. Vince. Buy the fee should be cheaper

2 years ago Edited February 10, 2023

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Randy Parikh Katy, TX

Excellent work starting from claim input to end to achieve resolution.

2 years ago

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Donna Hollywood, FL

The technician knows just what to do. He took his time to diagnose the problem.

2 years ago Edited November 3, 2025

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Hikmat Singh Woodland, CA

Today Im fully satisfied with CHW, Because of Immediate action and Technician service .

2 years ago

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Jerome Rosalia Milford, PA

Excellent service from Steven O!!! Fantastic craftsman did a fantastic job!

2 years ago

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Merajul Hoque Newark, CA

Your sales representative was very thorough and convincing..

2 years ago

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Scott Schumacker Akron, OH

Enjoyed the experienced in working with Albert H, class act!

2 years ago

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Pankaj Nottingham, MD

Technician was very knowledgeable and finished work same day.

2 years ago

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Gregory Tempe, AZ

Arrived at appointed time and replaced faulty product in oven

2 years ago

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Bud Thames Moncks Corner, SC

Very quick response each time we’ve had to use the warranty. Awesome service

2 years ago

Choice Home Warranty Reviews