Best Company Guarantee Choice Home Warranty Logo

Choice Home Warranty Reviews

star star star star star_border

9.3

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Go Navy Oceanside, NY

Knowledgeable , friendly ..Explained the job needed

4 years ago

star star star star star

gregKr Woodland, WA

It was explained very well.. and easy to get started.

4 years ago

check_circle

Review Source

star star star star star

Deepak Malhotra Denver, CO

Service is good. Price is good Hassle-free service

4 years ago Edited June 27, 2022

star star star star star

Leon R. Dexter III Las Vegas, NV

Affordable, easy process , pleasant and knowledgeable.

4 years ago

star star star star star_border

Claude Beshears El Paso, TX

The phone line was crackly but I got the warranty claim filed

4 years ago

star star_border star_border star_border star_border

Angela Nathaniel Tallahassee, FL

Took weeks to find a provider ,then the provider did not do an extensive evaluation causing my request for service to be denied.

4 years ago Edited September 14, 2021

Choice Home Warranty Logo

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Jun. 23rd, 2020

star star_border star_border star_border star_border

Rick McCartha Spring, TX

ZERO SERVICE, the very first claim on a dishwasher drain!! Tech came out and said he needed parts... HE NEVER CAME BACK! Is that Service???

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We humbly regret to hear your frustration. We have submitted a request for your claim to be reassigned.

Jun. 17th, 2020

star star star star star

William Clark Roswell, GA

All good so far. Parts are on order. Bill Clark

4 years ago

star star star star star

Phillip R Granado Cibolo, TX

good kind and very well informed sales person

4 years ago

star star star star star

Patti Atwill Franklin, TN

Excellent service great communication and timely

4 years ago

star star_border star_border star_border star_border

April Natal Abernathy, TX

Choice Home does not cover what should be covered. I am canceling service and will not recommend anyone else to this company going forward.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jun. 15th, 2020

check_circle

Review Source

star star star star star_border

gtul21@hotmail.com Central City, KY

Love the coverage, but response time from technicians is not always timely

4 years ago Edited January 10, 2024

star star star star star

Geeta Suthar Frederick, MD

Technician was knowledgeable and finished job in one visit

4 years ago

star star star star star

Colleen Wadman, Realtor CRS, ABR, CDPE, SFR Atlanta, GA

Excellent discounts for total coverage here

4 years ago

star star star star star

Robert M. Davies Tampa, FL

I love the price for coverage low co-pay

4 years ago

star star_border star_border star_border star_border

Ada de Varona Miami, FL

Will not recommend... too many small print and exclusions. Hardly used it and whenever i have it’s never covered. Will not renew with choice!

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jun. 11th, 2020

star star star star star

Rob Chesapeake, VA

Great customer service and excellent job .

4 years ago

star star star star star

Lenore Koors Lutherville, MD

very good communications and timelyness.

4 years ago

star star star star star

Victor Sabarese Port Charlotte, FL

Great for Senior Citizens with the extra discount

4 years ago

star star star star star

Justin Tyler Elkridge, MD

Francis was very knowledgeable and friendly!

4 years ago

star star star star star

Cathy Aurora, OH

Very helpful and informative. Customer service

4 years ago

star star star star star

Rose Burgess Jacksonville, FL

prompt response and except for one time good service people

4 years ago Edited January 10, 2024

star star star star star

TAMARA IRIZARRY Atlanta, GA

Amy was very efficient. She followed up as promised.

4 years ago

star star star star star

Sheila Jackson Dover, DE

Great experience!!! Fixed within 10 minutes

4 years ago

star star star star star

Fred Henderson, NV

Quick and easy to renew and at a great price too!

4 years ago

star star star star star_border

Linda Hite Gallup, NM

Never had to use them but the salesperson was very knowledgeable and nice

4 years ago

star star star star star

ANGELINA GOYCO-WILLIAMS Aurora, IL

Very professional and informative. Gave me a great deal!

4 years ago

star star star star star

Sylvia Wells New Harmony, IN

Very good customer service and the price was very good

4 years ago

star star star star star

Tim Goss Hixson, TN

Prompt service and contractor was excellent

4 years ago

star star star star star

Sharon Robinson Baltimore, MD

Custom service was very friendly. I’m a new customer.

4 years ago

star star star star star

George Atkins Melrose Park, IL

Right there to assist, got my a/c problem handled

4 years ago

star star star star star

Tom Beam Azle, TX

Good experience ! Completed service in a timely manner.

4 years ago

star star star star star

Robert Lee Hernando, MS

The representative was kind and very helpful.

4 years ago

star star star star star

Christopher Riggins Upper Marlboro, MD

Outstanding/first rate Customer Service!

4 years ago

star star star star star

Barbara Driscoll Dayton, OH

Rapid response Quality technician Couldn’t be better

4 years ago

star star star star star_border

Jim Melbourne, FL

Some confusion about the covered address, but hopefully we have it worked out.

4 years ago

star star star star_border star_border

Syoung12 Kansas City, MO

I had an oven go bad. I expected that it would be 100% replaced. It was only 75% replaced.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

Thank you for your feedback.

May. 18th, 2020

star star star star star

Gerald Kiefer Phoenix, AZ

Good experience and communication. Just signed up

4 years ago

star star star star star_border

Kitping Kwok Fresno, TX

Had to wait for several days for the repair to be completed.

4 years ago

star star star star star_border

Basile Pounsi Richmond, TX

This plumber is a pro. Everything was done with ease and quickly

4 years ago

star star star star star

Jeff Dj Jacksonville, FL

Easy to work with. Agent is friendly and efficient.

4 years ago

star star star star star

TashaL Las Vegas, NV

Quick and efficient service. Much better than Fidelity

4 years ago

star star star star star

Gixxerboi Suzuki ,

Very nice and also very informative of what CHW has to off.

4 years ago

star star star star star

Lawrence2009 Winter Haven, FL

They given me a great price on home warranty.

4 years ago

star star star star star

SLo BURN Brandywine, MD

Fast response and scheduling is outstanding

4 years ago Edited September 14, 2021

star star star star star_border

Brad Roll Lyman, WY

It was great except for continually adding deals for a longer contract.

4 years ago

star star star star star_border

James Hancock ,

It was clear cut pricing no hidden charges that I've seen yet

4 years ago Edited September 14, 2021

star star star star star

Frankie hart Cleveland, OH

Service was expedited and completed within 62 hrs

4 years ago

star star star star star

Veronica Strong Davis Elkridge, MD

Quick response time and capable, qualified contractors.

4 years ago Edited September 14, 2021

star star_border star_border star_border star_border

Tim Gardner Wake Forest, NC

Don’t cover common repairs. Use poor quality repairmen. Don’t return calls when you complain. I won’t be renewing.

4 years ago

Choice Home Warranty Logo

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Apr. 21st, 2020