Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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Vanessa Anderson-Kaapa Harker Heights, TX

it has been great and very helpful for us.

4 years ago

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Judy Wright Olive Branch, MS

Terrance was great tech. He went over and above

4 years ago

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Cee Henley Birmingham, AL

Technician was great still waiting on repairs

4 years ago

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Cedric Spriggs Pasadena, MD

Quick response, even though the outcome doesn't always work out.

4 years ago

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Johnny Sumners Westminster, MD

Outstanding service - extremely responsive. Great service.

4 years ago

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Fred Gilbert, SC

I was pleased the quick response time. Thanks

4 years ago

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james hires Southampton, NY

they very helpful and they understand price is good

4 years ago

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Bobbs Berlin, CT

Thank you for providing excellent customer service support.

4 years ago

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Jo Ann V. Phoenix, AZ

They act quickly to get us the help we need

4 years ago

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Richard Zinna Ronkonkoma, NY

Reliability and technicians knowledge and expertise.

4 years ago

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Chuck Jones Lake Orion, MI

very prompt, efficient, and courteous...

4 years ago Edited January 10, 2024

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Tanya Price Colorado Springs, CO

Fast service and great technicians. Good company

4 years ago

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Alfred Sukrutham Eugene, OR

Prompt service, professional, knowledgeable

4 years ago

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sandra davis Clermont, FL

The Tech they sent was top grade. Very knowledgable

4 years ago

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Ginger Palmisano Apopka, FL

Good customer service and price. Thanks!

4 years ago

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Julius Cherry Alexandria, LA

The representative e was very professional and courteous.

4 years ago

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Carlos Reyes Phoenix, AZ

Overall upset living in Arizona with temperatures of 118 degrees. I’m having to wait almost 7 days to get my air conditioning fixed.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Aug. 4th, 2020

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Smiley Girl Tampa, FL

Promptness Fairness accommodating On time

4 years ago

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spartacus Albuquerque, NM

They responded to my first call in a timely and professional manner.

4 years ago

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Robert Satten Lake Zurich, IL

Highly knowledgeable, clean, fast, and very friendly!

4 years ago

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Mary Hot Springs, AR

Maurice who signed me up was knowledgeable and polite

4 years ago

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Sandra Panama City Beach, FL

Excellent service, professional, and economical.

4 years ago

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Patrick Tunstall Nashville, TN

She was really nice honesty and they had great prices

4 years ago

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Norm Amdur Cleveland, OH

Had bathroom water closet repaired by Debra K

4 years ago Edited January 10, 2024

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Carol Mount Laurel, NJ

Very efficient. They scheduled a appointment promptly.

4 years ago

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Sylvia Haynes Cypress, TX

Awesomeness customer service and support

4 years ago

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Jackie Carlyle Las Vegas, NV

First Class Air LLC was excellent. Thanks for sending them.

4 years ago

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Mike Murphy Fort Worth, TX

I am about to cancel after 4 months. READ THE FINE PRINT, THEY DONT COVER ANYTHING!

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website, under user agreement .

Jul. 28th, 2020

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Connie Johnson Darien, GA

It wasn't good, because noone ever called to check back on my situation, or just letting me know you are working to resolve claim.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Jul. 27th, 2020

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Debra Williams Greensboro, NC

their customer service representatives are very friendly and helpful

4 years ago

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Steve K McKinney, TX

A/C problem handled in a timely manner, job well-done.

4 years ago

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Rhonda Davis Charlotte, NC

Easy claims process! Great customer service!

4 years ago

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Seth Kent Phoenix, AZ

Competitive price, thorough coverage, good sales agent.

4 years ago

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Angelica Sprehe Carrollton, TX

The price is fair, but too many phone callas and emails. To the point of being annoying.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the sales experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Director of Sales who will review this matter and handle accordingly.

Jul. 23rd, 2020

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Adarsh Saxena Las Vegas, NV

Fast response and quality service. Highly recommend.

4 years ago

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Edgar Maxwell Snellville, GA

So far absolutely terrible. The only problem I've had is with my AC and of course its "not covered"... I want my money back. This is a joke

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jul. 21st, 2020

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Albert Gaied East Brunswick, NJ

Sal was great. He made my experience so easy..

4 years ago

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Yasbel Kansas City, MO

Always takes longer than expected, But they resolve my problems.

4 years ago

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Carolyn LaFleur Vidor, TX

Fast service and great technician. On time.

4 years ago

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September Ruddell Kissimmee, FL

Bret was clear and concise. Great rates great policy plan

4 years ago

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Tala Fani Eagle Mountain, UT

Clear presentation of coverage n affordable

4 years ago

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Edward Mahon Pittsburgh, PA

Al. was good. hooked me up with what i needed

4 years ago

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Kenneth W Carr Dallas, TX

They never want to cover your claims. Take your money every month ,but when you need them ,you get an excuse why that s not covered.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

Jul. 16th, 2020

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Judi Shaddy Las Vegas, NV

Just getting started with them so phone call was great hopefully service will be too

4 years ago

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Isaac East Jacksonville, FL

Great customer service and response time.

4 years ago

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otis johnson West Columbia, SC

The tech showed up on time and did a great job.

4 years ago

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F. Aderangi Las Vegas, NV

Helped with finding the cause of my electrical problem

4 years ago Edited January 18, 2024

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Edward Obediah Cypress, TX

Response time is good, scheduling was fine, work was done right

4 years ago Edited March 15, 2022

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Bob & Maria K. Marana, AZ

Quality and quick response service!!! Get it today!!!

4 years ago

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Tone Mosby Palm Coast, FL

Great Rates for retired military or police!!!

4 years ago

Choice Home Warranty Reviews