Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

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Deborah Harding

Talked to me with respect. Very professional with answers to questions

2 years ago

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Adam Drooger Palm Harbor, FL

Made a claim and someone responded and fixed our issue in less than 24 hours.

2 years ago

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Kathy Hamilton San Antonio, TX

I have no complaints. Both repairmen were knowledgeable, kind and courteous.

2 years ago

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Lakerra Jackson Dothan, AL

Loved the quick response to having a good technician to schedule a same day appointment.

2 years ago

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Verified Customer

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Jeff Jacobs Wichita, KS

Fast and dependable service. Best warranty company I've ever worked with.

2 years ago

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Verified Customer

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Cheryl Newnan, GA

Only had to use once and had no problems or delays when I submitted my claim

2 years ago

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Verified Customer

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Nireesha Austin, TX

Team responds in timely manner and address the concerns promptly

2 years ago

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Verified Customer

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Steve Borrego

Really fast service! Fixed ask issues at hand with reasonable cost.

2 years ago

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Verified Customer

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markovich.gerald Chino Valley, AZ

I liked the service I received my claims were taken care of on time and in a professional manner.

2 years ago Edited January 10, 2024

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Verified Customer

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Karthik

Great value home warranty. Easy to make claims with excellent service!

2 years ago

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D Susalla Howard City, MI

Choices were clear, salesman knowledgeable, no pressure to upgrade.

2 years ago

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Verified Customer

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Emily Fort Worth, TX

always, have excellent service and use expert companies to resolve my issues.

2 years ago

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Holly Warren Concord, NC

Technicians were professional, knowledgeable, friendly, and communicated well.

2 years ago

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Dolores Coleman San Francisco, CA

It was easy to get policy and they explain everything about policy.

2 years ago

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Linda Rogers Lynn Haven, FL

I have not used this service yet but I like having just one go to person for all my calls. And they speak english.

2 years ago

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Kenneth Rotskoff Naples, FL

THEY HAD SOMEONE OUT TO EVALUATE A POOL LEAK WITHIN 24 HOURS.

2 years ago

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Alanna Hatz

Plumber made the effort to get the job done within 2 days!!

2 years ago

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Verified Customer

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Anne Warmus Hurst, TX

Easy to report a problem on line and get an appt by return phone call.

2 years ago

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Verified Customer

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Reggie Price Mesa, AZ

"Shay" and "Jessica" are outstanding and are truly an asset to,choice warranty

2 years ago

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Verified Customer

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Phyllis Phucas Houston, TX

Professional, good communication. Took care of plumbing problems well.

2 years ago

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Verified Customer

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Girma Anaheim, CA

I like the timely response, excellent coverage and excellent customer service.

2 years ago

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Javier Sabi DeLand, FL

2 years ago

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Verified Customer

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Brent Ingraham Ocean Isle Beach, NC

Been waiting over one month to get microwave touch pad repaired. Getting runaround from service provider.

2 years ago

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Marvin Sims Scarsdale, NY

Excellent service, quick response, and very informative technician

2 years ago

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Colin

I had to wait a long time for help with my urgent issues. The service was slow, and I felt frustrated as I needed a contractor for my leaking hot water heater and my broken air conditioning. While the representative was polite, the delays were disappointing.

2 years ago Edited January 10, 2024

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Marian B

Very efficient and friendly Able to help and gave me a great product

2 years ago

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Don B Gastonia, NC

Technician knew what he was doing.. courteous and knowledgeable.

2 years ago

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Sherrie Snyder

Explained everything in full. Chris gave me his number to reach him if I had any questions.

2 years ago

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Tom Hollingsworth Lewis Center, OH

The Tech was knowledgeable, punctual, friendly and efficient.

2 years ago

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Chuck Proze Connelly Springs, NC

To slow getting service. When can't find you someone they tell you to find your own service and they will reimburse you

2 years ago Edited March 27, 2023

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Robert Ramirez Austin, TX

The entire claims process was very streamlined, convenient, and quick n easy!

2 years ago

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Joni Gallo

The promptness was incredible and the recent claim went well.

2 years ago

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Thomas Birmingham, AL

Great customer service. Kept me informed. Sent very qualified repairman.

2 years ago

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Sathishkumar S Littleton, CO

More than 2 weeks still my claim is not resolved. Technician collected service fee and left without fixing the issue. Highly disappointed with service.

2 years ago

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Adrian Alvidrez Nashville, TN

Helpful with dealing with the "not so helpful" repair company

2 years ago

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LennieH Opelika, AL

Quick response. Short response time scheduled. Good service.

2 years ago Edited October 3, 2023

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Jose Dunnellon, FL

Great and fast service. Prompt attention and job completion!!!

2 years ago

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Irena Clermont, FL

The technician was knowledgeable and replaced the garbage disposal quickly.

2 years ago

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Joyce Fitzgerald Virginia Beach, VA

Quick response to every claim. Satisfactory solutions every time!

2 years ago Edited January 10, 2024

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Tarsha Memphis, TN

The service is awesome! When something breaks down, I am worry free!

2 years ago Edited January 10, 2024

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John M Nashville, TN

Too long a delay to payout replace cost after determination that CHW would not repair the unit.

2 years ago Edited April 17, 2023

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Stanley King Tiffin, OH

CHW works quickly on trying to find the best person in your area to do the work that is needed.

2 years ago

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M B Portsmouth, VA

You’re really going to send me a survey link when my washer has been broken since 2/19 with no repair date. Stay the hell away from this company. 1 star is too many!

2 years ago

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Susan Granite City, IL

Very knowledgeable, very personable. Fixed my refrigerator issue quickly

2 years ago Edited January 10, 2024

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Elena Saint Augustine, FL

Not sure what we’re paying for, to be honest. Seems like we pay out of pocket more than if we didn’t purchase the warranty.

2 years ago

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Kaye Chapin, SC

They were not scheduled for over 2 weeks and then cancelled last Friday. Then they said tomorrow or way out. I am hoping they show up show up tomorrow.

2 years ago

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James Lexington, SC

How quickly they had a technician at my house to address my problem and fix it.

2 years ago

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Mary Visalia, CA

Two claims made and two very different outcomes. The refrigerator was a good experience and the clothes dryer a total fiasco.

2 years ago

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Tom Somers GA

A certified plumber submitted a claim for a covered bathroom fixture plumbing repair and Choice did NOT approve the repair. This is the 2nd claim that Choice has denied.

2 years ago

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Jeff Stewart Tucson, AZ

Service was delivered as advertised. Hassle free and timely.

2 years ago

Choice Home Warranty Reviews