Choice Home Warranty: Read 41,986 User Reviews From Real Homeowners

star star star star star

Lenore Koors Lutherville, MD

very good communications and timelyness.

4 years ago

star star star star star

Victor Sabarese Port Charlotte, FL

Great for Senior Citizens with the extra discount

4 years ago

star star star star star

Justin Tyler Elkridge, MD

Francis was very knowledgeable and friendly!

4 years ago

star star star star star

Cathy Aurora, OH

Very helpful and informative. Customer service

4 years ago

star star star star star

Rose Burgess Jacksonville, FL

prompt response and except for one time good service people

4 years ago Edited January 10, 2024

star star star star star

TAMARA IRIZARRY Atlanta, GA

Amy was very efficient. She followed up as promised.

4 years ago

star star star star star

Sheila Jackson Dover, DE

Great experience!!! Fixed within 10 minutes

4 years ago

star star star star star

Fred Henderson, NV

Quick and easy to renew and at a great price too!

4 years ago

star star star star star_border

Linda Hite Gallup, NM

Never had to use them but the salesperson was very knowledgeable and nice

4 years ago

star star star star star

ANGELINA GOYCO-WILLIAMS Aurora, IL

Very professional and informative. Gave me a great deal!

4 years ago

star star star star star

Sylvia Wells New Harmony, IN

Very good customer service and the price was very good

4 years ago

star star star star star

Tim Goss Hixson, TN

Prompt service and contractor was excellent

4 years ago

star star star star star

Sharon Robinson Baltimore, MD

Custom service was very friendly. I’m a new customer.

4 years ago

star star star star star

George Atkins Melrose Park, IL

Right there to assist, got my a/c problem handled

4 years ago

star star star star star

Tom Beam Azle, TX

Good experience ! Completed service in a timely manner.

4 years ago

star star star star star

Robert Lee Hernando, MS

The representative was kind and very helpful.

4 years ago

star star star star star

Christopher Riggins Upper Marlboro, MD

Outstanding/first rate Customer Service!

4 years ago

star star star star star

Barbara Driscoll Dayton, OH

Rapid response Quality technician Couldn’t be better

4 years ago

star star star star star_border

Jim Melbourne, FL

Some confusion about the covered address, but hopefully we have it worked out.

4 years ago

star star star star_border star_border

Syoung12 Kansas City, MO

I had an oven go bad. I expected that it would be 100% replaced. It was only 75% replaced.

4 years ago

Reply from Choice Home Warranty

Thank you for your feedback.

May. 18th, 2020

star star star star star

Gerald Kiefer Phoenix, AZ

Good experience and communication. Just signed up

4 years ago

star star star star star_border

Kitping Kwok Fresno, TX

Had to wait for several days for the repair to be completed.

4 years ago

star star star star star_border

Basile Pounsi Richmond, TX

This plumber is a pro. Everything was done with ease and quickly

4 years ago

star star star star star

Jeff Dj Jacksonville, FL

Easy to work with. Agent is friendly and efficient.

4 years ago

star star star star star

TashaL Las Vegas, NV

Quick and efficient service. Much better than Fidelity

4 years ago

star star star star star

Gixxerboi Suzuki ,

Very nice and also very informative of what CHW has to off.

4 years ago

star star star star star

Lawrence2009 Winter Haven, FL

They given me a great price on home warranty.

4 years ago

star star star star star

SLo BURN Brandywine, MD

Fast response and scheduling is outstanding

4 years ago Edited September 14, 2021

star star star star star_border

Brad Roll Lyman, WY

It was great except for continually adding deals for a longer contract.

4 years ago

star star star star star_border

James Hancock ,

It was clear cut pricing no hidden charges that I've seen yet

4 years ago Edited September 14, 2021

star star star star star

Frankie hart Cleveland, OH

Service was expedited and completed within 62 hrs

4 years ago

star star star star star

Veronica Strong Davis Elkridge, MD

Quick response time and capable, qualified contractors.

4 years ago Edited September 14, 2021

star star_border star_border star_border star_border

Tim Gardner Wake Forest, NC

Don’t cover common repairs. Use poor quality repairmen. Don’t return calls when you complain. I won’t be renewing.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Apr. 21st, 2020

star star star star star

John Hattery Dayton, OH

Excellent service quick response problem solved

4 years ago

star star_border star_border star_border star_border

Glenn Benton , OH

its been 2 days trying to contact the warranty department for an appeal. but nobody is calling me back after several emails and phone calls.

4 years ago

Reply from Choice Home Warranty

We regret to hear your frustration. We would like the opportunity to provide you with a satisfactory resolution for you. In efforts to assist, our Consumer Advocate will contact you directly to further address your concerns.

Apr. 16th, 2020

star star star star star

Terry Woods Irving, TX

very quick and fast response thank you choice home warranty

4 years ago

star star star star star

Joe neumann Chicago, IL

Quick services, and on time and very clean

4 years ago

star star star star star

Victor Garcia Lee's Summit, MO

Everything was fantastic, great people to work with.

4 years ago

star star star star star_border

Garth Kirkpatrick Fredericksburg, VA

Very quick response and my A/C was fixed in only a couple of days.

4 years ago

star star_border star_border star_border star_border

Mary Ann Hollander Austin, TX

I'm switching companies. Worst ever. Had my washer and dryer die, AC go out and your company covered none of it. $5,000 I had to pay.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website under User Agreement.

Apr. 2nd, 2020

star star star star star

Toynita M Martinez Tampa, FL

Very prompt and attentive to the request.

4 years ago

star star star_border star_border star_border

jjbigguy Roseboro, NC

I would not purchase again! The last call was handled very well, but a previous problem was not! Too many exclusions!

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We are here to provide peace of mind, save you time, and money by offering a one stop shop. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website under User Agreement

Mar. 11th, 2020

star star star star star

Lok koirala Reynoldsburg, OH

Great peoples great customer services love it .

4 years ago

star star star star star_border

Wayne Elliott DeFuniak Springs, FL

It took awhile for Choice to locate someone to address issue (dishwasher).

4 years ago

star star star star star

Manny Perez Tampa, FL

Exceptional service, very prompt and courteous service!

4 years ago

star star_border star_border star_border star_border

Patricia A. Schrecengost Kittanning, PA

Failure to get parts that was ordered eleven days ago. Furnace runs, but the problem continues to get worse because of the delay in parts.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.
In a recent review of the claim i do show that contact has been made to your technician for status of the claim.

Mar. 3rd, 2020

star star_border star_border star_border star_border

MARK D FEICK Cincinnati, OH

Hiw you low ball prices so a coustermer has to oay money out of there on oocket and not giving the ciustermer money in a timely matter.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Mar. 2nd, 2020

star star star star star

Dila Aldie, VA

I have replaced garbage disposal, they cover it.

4 years ago

star star star star star

Eric Farmers Branch, TX

easy to file a claim. easy to track your claim.

4 years ago

star star star star star

Deborah Bergman Victor, NY

Very responsive and send out good technicians

4 years ago

Choice Home Warranty Reviews