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Choice Home Warranty Reviews

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9.4

Overall Score

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Christina Rimbach Burlington, NC

They handled the problem quickly. The appeal process was easy.

2 years ago

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Marsha Naus Garner, NC

Professional and quick response. Fixed the problem quickly.

2 years ago

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Vicki Reeher

Luis was very knowledgeable and nice he worked very hard to fix my microwave

2 years ago

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Ramona Parker Starkville, MS

Excellent service from service technician and his office staff.

2 years ago

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Richard Dawson

coverages and the price. Had same policy coverages twice the price.

2 years ago

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FRAN Port Saint Lucie, FL

He was wonderful to deal with, was able to repair immediately. Great company!!

2 years ago

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randy phillippe Land O' Lakes, FL

Technician was on time and completed the job very quickly. Extremely courteous.

2 years ago

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Connie Elam

I like that they sent a technician out for a second opinion of the problem.

2 years ago

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Anna Shook Nashville, TN

Very informative and answered all of my questions about Choice.

2 years ago

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mike holloway

He was on time he found a problem, with my garbage disposal, easy fix

2 years ago Edited January 10, 2024

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Dhruva Tilwalli Westmont, IL

First time I called the call was picked up on first ring. Salesman new my name. When I called 2nd time I was on hold for eternity and then gave up.

2 years ago

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carmen rizzo Las Vegas, NV

claim was easy to file online appointment was made within 24 hours.

2 years ago

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terry sparks

Very responsive. Great service and select the perfect repairman for the job.

2 years ago

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Jack Garnett Niceville, FL

No real hard pressure to sign up. It was handled very professionally .

2 years ago

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chad beausoleil Midlothian, VA

I was lied to. They told me my main waterline from the street to the house was covered under my warranty and it was not. When my warranty expires I will not renew with chw

2 years ago

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Marissa Michael Champaign, IL

Account representative has a great personality! Thank you for your help!

2 years ago

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ALLYSIA MSINDEPENDENT Montgomery, AL

I like not having to worry about finding someone to fix my appliances when they break.

2 years ago

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Shane Keenan Cedar Park, TX

Fast response times on claims and scheduling claim appointments.

2 years ago

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Treasure Williams Jacksonville, FL

Wislean was friendly and gave me all the answers that I was looking for.

2 years ago

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Julio Rios Wilmington, NC

The professional manner that claims are handled from beginning to end

2 years ago Edited November 8, 2023

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T Barracks Houston, TX

Electrician that was sent to service issue was absolutely amazing.

2 years ago

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Wayne

I like the way they proactively look to resolve the electrical issue.

2 years ago

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MsDyale Youngstown, OH

The person on the line explained everything to me and discounted for our

2 years ago

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L. Jones Clarksdale, MS

The technician was great; however, Home Choice Customer Service was not.

2 years ago

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SHR Bmw

The technician was excellent very knowledgeable and friendly.

2 years ago

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Anne Marie Bryant North Augusta, SC

Great Customer Service. Very easy to speak with. Awesomeness

2 years ago

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Paul Ranieri Freehold, NJ

Technician was wonderful but choice warranty I am not completely satisfied with service and up charges pretty much exceed the value of repair if I didn't not have coverage

2 years ago Edited November 8, 2023

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Fil F

Very fast response to claim. Will definitely recommend to friends and families.

2 years ago

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Brenda Miami, FL

I was very happy with Flo-Right Plumbing and would recommend them to anyone

2 years ago

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Ruben Newbury Park, CA

Very pleased with my service. One phone call and done problem fixed.

2 years ago

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Pamela Brinkmann Summerville, SC

I’m grateful to have toilets that work again. The constant running was horrible to listen to.

2 years ago

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Ashish Kakkar Plainfield, IL

Choice Home Warranty provided prompt and professional service

2 years ago

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Darrian M Spring Hill, FL

Diagnosed problem fixed quickly and he came first thing in the morning

2 years ago

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Carolyn Garcia Kissimmee, FL

Great customer service, communication, and helpful service tech. Loved them!

2 years ago

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Brenda Mau Bentonville, AR

ALBERTO M, helpful, knowledgeable, and friendly. Answered all my questions.

2 years ago

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Jose Guerra Humble, TX

Great service! Response to correct the problem was very quick.

2 years ago

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Cindy Dickey Conway, AR

I’ve filed 2 claims this year and did not get serviced on either!!! Nobody wants to do service calls for you. Terrible service!

2 years ago

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Bob

takes too long to get a service person dispatched. Need to notify customer of what was replaced or repaired and total cost.

2 years ago

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Etta Cavin Dallas, TX

Sears repair is my issue! Not showing up on time or at all, showing up and knocking then not waiting to make sure someone was there! Rescheduled several times!

2 years ago

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Lynne Enoch Altamonte Springs, FL

On time, friendly and very knowledgeable. Got the job done.

2 years ago

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Yolanda Eberhardt

Thomas from Hardy Heating & Air was timely, efficient, honest and friendly. I would recommend him over all others.

2 years ago

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Rosie Phoenix, AZ

I'm still waiting for my visa for my new Dryer they say it takes 30 days, it's very hard not having a dryer

2 years ago

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Chanel Williams Las Vegas, NV

He e called back like I asked him too and I received a really good deal

2 years ago

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A to B Frederick, MD

Good customer services. I like when they send an update and find the right contractor.

2 years ago

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Oslene Rocke North Bergen, NJ

This is the worse company to deal with emergency of any kind. Imagine having a claim for an emergency and they are making an appointment for one week later.

2 years ago

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Lamar mitchell Washington, DC

They don’t fix anything they charge u up for nothing especially plumbing issues I will not recommend them to anyone and I’m not renewing my contract either

2 years ago

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David Fishman Philadelphia, PA

The service is good. However, the telephone automated system is terrible.

2 years ago

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Ben Jefferson Las Vegas, NV

I am always able to submit my claim and get a technician to come to my home and fix my problem.

2 years ago Edited October 9, 2024

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Michael Kratofil Las Vegas, NV

For a fully covered water heater, I ended up paying almost $900 out of my pocket to replace it. They had every excuse in the world why they did not cover each line item.

2 years ago Edited October 3, 2023

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Monica Chana

The technician did a good job and the air conditioner is working properly.

2 years ago

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