Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

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Verified Customer

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Edwin

I like that I have peace of mind that I can call them. But frustrated that certain things they didn't fix.

2 years ago

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Carlos Garcia Wichita, KS

Company being utilized to resolve my A/C has awful customer service and still waiting to get it resolved.

2 years ago

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jamie Diedrich Madisonville, TN

The business they chose to fix my heating system where very friendly and knowledgeable.

2 years ago

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Rona Freeman-Bell Orlando, FL

I love this company they are prompt and timely getting things fixed.

2 years ago

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Blanca

Great company good service answered calls and sent great service man

2 years ago

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Jessica Melbourne Bluffton, SC

Such an easy claims process for a first time user! Very impressed

2 years ago

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Verified Customer

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Susan

I like not having to find a repairman. Choice does everything.

2 years ago

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Marj Thrnbull Bossier City, LA

The plumber fixed the problem in about five minutes. Very impressed.

2 years ago Edited April 20, 2023

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Sandeep Menon Dallas, TX

Great, the technician sent by CHW was able to resolve my faucet leak. Easy to work with them.

2 years ago Edited January 10, 2024

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Verified Customer

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Jose Ramirez Chevy Chase, MD

Thank you, homechoice warranty for replacing my water heating!!!!

2 years ago

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Kimberly And Ken Appleton, WI

Fast service. With only one claim it's hard to leave many details.

2 years ago Edited January 10, 2024

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Wayne Waldorf, MD

To long of contractors response time for appointments.Need contractors that can address issues at least within 24 hours.

2 years ago

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Lorna Los Angeles, CA

Very difficult to get thru the process. Every time you try it’s a new problem and a different person to start all over again.

2 years ago

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Nancy Akin Lakeland, FL

Good service until my most recent claim. They really stuck it to me. Been with them for years and feel very betrayed.

2 years ago

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Verified Customer

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Kelly Las Vegas, NV

Prompt response. Courteous, professional and knowledgeable technicians

2 years ago

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Dexter Perry

This company is a pretty decent company. I like Choice and have been a client for over 5-6 years.

2 years ago

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TwilightZone2010 Scottsdale, AZ

Website is easy to operate to schedule a new service request.

2 years ago

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Ken Klages Palm Harbor, FL

Tech was very nice, friendly and got it fixed for us on his initial visit!

2 years ago

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manal nasser

Great service. Very courteous. On time and gives sincere advice.

2 years ago

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Verified Customer

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Redmond Lacy Detroit, MI

So far the response time and vendor who serviced my repair request was awesome

2 years ago

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Devonnia Potter Lexington, KY

Always willing to work with you to resolve your problem/issue.

2 years ago

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Susan Keeley Fort Gibson, OK

The tech came in and got to work right away, was polite and knowledgeable.

2 years ago

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James Green Hernando, MS

The technician did an excellent job. I would highly recommend them again

2 years ago Edited January 10, 2024

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Brian McCollum Schertz, TX

Timeliness and excellent service. They even explained what caused the issue.

2 years ago

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Verified Customer

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Darlene Lake Havasu City, AZ

They send very knowledgeable technicians that fix the problem

2 years ago

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Verified Customer

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Douglas Leavenworth, KS

Choice has been very responsive and helpful with any claim we have had.

2 years ago

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Karl Rosenberg South Jordan, UT

Better coverage less cost Hope it is better than previous coverage

2 years ago

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Verified Customer

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Jeffery Myrtle Beach, SC

Fast, reliable and they do the scheduling for you. Easy online access.

2 years ago

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Susan Craft Cumming, GA

Lack of response. From time claim filed to still no response over a month later. Wii use another warranty plan when this runs out.

2 years ago Edited May 15, 2023

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Theresa Malone Conyers, GA

Nicholas HVAC was the WORST the technician LAKE T never came back after he said that he would return . We wi. NEVER use that company or technician again.

2 years ago Edited May 15, 2023

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Verified Customer

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Johnny Burke Ann Arbor, MI

The tech was great, but it took, I believe, 5 days to find one, and to get him to come out

2 years ago

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Sreeram Pidikiti Cary, NC

Easy to raise a claim and super quick response most of the time

2 years ago

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Verified Customer

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Adolph San Antonio, TX

They are a fantastic company always helping any with home problem

2 years ago

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Verified Customer

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Kevin

Good customer service and they replace item if it needs replacing

2 years ago

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Verified Customer

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Ernestine Durham Raleigh, NC

The tech was on time, professional, courteous and did a great job.

2 years ago

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Richard Santos Ashburn, VA

Asher is nice and polite. He did a good job and I'm pleased with his service.

2 years ago

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Verified Customer

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Rama Port Jefferson Station, NY

After having the coverage with choice home warranty I still had to pay to get work done. Because choice home warranty doesn’t pay for the complete amount

2 years ago

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Verified Customer

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Charlene Kings Mountain, NC

The service was quick and simple. The Te repair person was here was on time.

2 years ago

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Verified Customer

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Rebecca

Quick action, good service, liked the contractor, work was very good.

2 years ago

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WELLINGTON NEWTON Lanham, MD

Good courteous customer service. Product/service explained to me properly

2 years ago

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William Schell Las Vegas, NV

Customer service agents knowledge and respect. Excellent job.

2 years ago

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Michael Collins College Station, TX

Service tech lied about my dishwasher, but the water heater tech was awesome

2 years ago

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bill pankuch

Great coverage for the price.Takes care of all your major repairs.

2 years ago Edited January 29, 2024

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Ronald Autrey Charlotte, NC

The prompt and professional service when needed at a reasonable price

2 years ago Edited January 10, 2024

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Linda McQuade Port Saint Lucie, FL

Great work came at 7:30 pm which was good for me because I was working

2 years ago Edited September 18, 2023

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Teresa Mahdi Inwood, WV

I had a great experience, customer service awesome, 1st call tech awesome.

2 years ago

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Verified Customer

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Katherine Arlington, TX

Claim process is ok. Trying to get a live agent on the phone to talk to is a litlle challenging.

2 years ago

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Verified Customer

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Donnie Roanoke, VA

Fast service. We’ve used it once so far and we’re very satisfied.

2 years ago

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Verified Customer

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Kerri Jo Vista, CA

This company has changed - they seem totally focused on NOT spending any money to address homeowners’ concerns.

2 years ago

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Denise Jackson Bullhead City, AZ

The way the representative gave us clear concise information and plan options

2 years ago

Choice Home Warranty Reviews