Choice Home Warranty: Read 48,307 User Reviews From Real Homeowners

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Verified Customer

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Brenda Candler, NC

The repairman was ontime. Very well trained and had my refrigerator back up and working very fast.

3 years ago

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Yvette Murphy

I like the handling of my claim. What I dislike is getting a tech on the same day.

3 years ago Edited April 4, 2024

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Verified Customer

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Cal Hoffman, NJ

Great service very fast turn around around time Professional service people.Highly recommended

3 years ago

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Verified Customer

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Diane Helotes, TX

Great service. The issue with my oven was corrected in a timely manner and to my content.

3 years ago

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Debbie Ward Clermont, FL

Most of the time I have had great services. I’ve have a couple bad experiences but it was taken care of immediately.

3 years ago

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Donald Wiles Bethesda, MD

Service and pricing. Rep did excellent job of of explaining the plan and the veteran discount.

3 years ago

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Verified Customer

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MichaelB Hollywood, MD

Prompt response - in a few hours past 6pm they had already booked me a next morning appt

3 years ago

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Verified Customer

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Rod Jonesboro, GA

Service was great! Only thing I noticed was the timeframe was not soon enough for the problem that I had.

3 years ago

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Verified Customer

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Toni L Brewer Citrus Heights, CA

I like that I call and someone call me back. And the company came out and took care of my problem.

3 years ago

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Verified Customer

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Hal Moore Rockledge, FL

Excellent service, good job done when electrical repair was submitted, good price

3 years ago

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Verified Customer

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Gagan Dahal Reynoldsburg, OH

I will rate choice10/10. Technical are nice and choice approved most of the replies

3 years ago

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Verified Customer

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Kay Birmingham, AL

Poor service, employees will tell you anything to get you to sign up. But afterwards their service is horrible and they take any little loophole to get out of paying for a claim

3 years ago

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Chris Medford, OR

It was easy to make a claim. Once my claim was set I had a professional at the house within 24 hrs.

3 years ago

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Susan Gilbert, AZ

Larry came on time. He was clean, quick, nice, and I was pleased with the job he did !!

3 years ago

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BRUCE CHADWICK Bella Vista, AR

prompt, courteous, knowledgeable. Kept appointments. Completed work satisfactorily.

3 years ago

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Camilla R Walterboro, SC

LOVE choice warranty. They come out when they say and have very professional people that show up.

3 years ago

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Ian Summerville, SC

It was very easy to make a claim. The technician contacted me in a very timely manner

3 years ago Edited January 10, 2024

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Max By Grapes

When Choice works as promised it's amazing. When an appliance needs to be replaced, be prepared for frustration and extreme run around.

3 years ago

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Anthony Amato Bloomingdale, NJ

The first 3 year contract was ok, I think I had two calls. When it was almost over and I signed up for 3 more years when my ac/heat unit needed to be replaced but CHW didn't want to hear it. I canceled my account.

3 years ago

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James Sitko Round Lake, IL

I liked the price, filing a claim was easy, response was fast, work was completed ASAP.

3 years ago

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Ismail

Great customer service and reasonable wait for the technician to make appointments

3 years ago

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Clark Shindel San Jose, CA

Quick response to my service request. Plumber arrived on time and fixed quickly and efficiently.

3 years ago

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Sebastian Silva San Diego, CA

Excellent customer service. Excellent and user friendly system to call and schedule your service.

3 years ago

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FORREST Lewisburg, TN

Quick response to the claim and handled professionally. Would highly recommend company,

3 years ago

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Leticia TX

The technician was very professional and explained what needed to be done to repair the appliance

3 years ago

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Barbara Crutchfield

I dislike the fact that you do not follow up on the contractors. I still have a hole in my wall from the last job. Very disappointed.

3 years ago Edited January 10, 2024

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Sandeep Sugar Land, TX

Ease of appointment booking and professional service assignent. Been with them now for 7 years.

3 years ago Edited January 10, 2024

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David Cohen Frisco, TX

Fast response and service.. technicians highly trained. They know their products

3 years ago

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G Las Vegas, NV

They will do everything they possibly can to avoid paying. They have small print for just about every possibility that excludes all the reasons something can break so they don't have to pay

3 years ago

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Tony Costabile Carol Stream, IL

I've only had to use my policy once on our oven, and it was handled without issue. Thank you

3 years ago

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Bryan Thompson Keller, TX

Lots of issues with choice home warranty. Fights to get things covered that should have been easily covered without the fight. I changed companies and will be paying more just to not have to deal with CHW any longer.

3 years ago

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Rosalind Dobson Baltimore, MD

He worked quietly, efficiently and quickly. He answered my questions respectfully.

3 years ago

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Timika Keller Houston, TX

I liked the pricing of the home warranty. I hope that when we utilize the warranty we are happy customers.

3 years ago

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Mary Thomas St Louis, MO

I happy I chose Choice Home Warranty! I used them 4 times within a year and everything went smooth!

3 years ago

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D Lyles Edmond, OK

Good service, great vendors, very professional and communicates well. all good experiences.

3 years ago Edited January 10, 2024

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Joe V. Modesto, CA

The agent was professional and answered my questions of scenarios. Very humble!

3 years ago

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Meredith Kepler Ponte Vedra Beach, FL

Customer service was superb! The very kind and friendly staff helped me with my problem.

3 years ago

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James Barnes Birmingham, AL

Joe at Iron Mountain is one of the better plumbers I have been associated with over the years.

3 years ago

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Bridgepoint Services, LLC Richmond, VA

Very professional. Great service. Pricing was good bang for your buck. Recommend.

3 years ago

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Stephen Sass San Diego, CA

Staff are unfriendly, waited months for a tech to accept the job. Made promises that were an effort to make the sale, but when it came down to it all they were empty promises.

3 years ago

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Susan Jackson Mount Pleasant, TX

The response from the Choice Warranty representative was professional and informative.

3 years ago

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Ron Coatesville, PA

I like the professional techs and promptness in there response to my servince calls.

3 years ago

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Monica Benitez Pompano Beach, FL

It's the first claim they reject. It is a worth service based on all the other claims they accepted

3 years ago Edited November 1, 2023

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Don Bonita Springs, FL

Very knowledgeable indivdial, explaining the Benifit, and Special benefits for veterans

3 years ago

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Kristin Rodgers Stone Mountain, GA

Adam provided excellent customer service and answered all of my questions in a timely manner.

3 years ago

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Calvin And Dora Peoria, AZ

I have been happy with the response time and the items I have needed repair have been repaired.

3 years ago

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Brad Snowney Greenville, NC

They weren't very forthcoming about what they were doing, and I had to ask what was fixed, and they acted like it was non of my business

3 years ago

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Vi Wesson Apple Valley, CA

Michael is the best. He always goes above and beyond the call of duty to help me

3 years ago

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Irene H Montgomery Midlothian, VA

Great Service! Repair man was sent out the next day and he got everything squared away quickly.

3 years ago

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Kathy Gwynn

Quick response time and problem with my garbage disposal was fixed by a friendly professional.

3 years ago Edited January 10, 2024

Choice Home Warranty Reviews