Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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Joel Joyce

They always answer the phone, they've always come through if anything went wrong and made it right. They do what they say they're going to. I think they're one of the best companies out there, the most economical public service the services always been actually answer the phone they've done exactly what they said and I will continue to work with them and renew with them

6 years ago Edited January 10, 2024

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Dennis Priestgreen69 Charlotte, MI

GREAT PRICE WELL INFORMED VERY COURTEOUS, FELT WELCOMED

6 years ago

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John M Thomas Rayville, LA

The person I talked with was professional and very helpful.

6 years ago

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Beverly Houston, TX

My my experience with choice home warranty terrible . just want to take your money. I would not recommend no one to this company ..

6 years ago

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Nick Thomas Las Vegas, NV

Fast response, great technical support, positive resolution

6 years ago

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Anonymous Blue Ridge, VA

The person I spoje to was rude and actually hung up on me! Now this,company calls me 3 times a day and I block their calls. AWFUL!

6 years ago

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Francis Itasca, IL

Excellent customer service. I just joined.

6 years ago

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Mohammad Azhar Concord, NC

Had to wait more than 50 minutes to connect with a service rep on the phone and when she transferred to the supervisor the call got disconnected

6 years ago

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Ivonne El Paso, TX

The rep could have been friendly being that we are new customers. He sound annoyed.

6 years ago

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Mr. Fixit Jonesboro, GA

Tech was on time, informative and prompt. Very knowledgeable about Refrigerator

6 years ago

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Lisa Dickerson Durham, NC

Service was scheduled and repair complete after a few days.

6 years ago

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Gary Hill Pittsburgh, PA

They handled my problem very professionally. Thank you

6 years ago

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jeri davidoff Sarasota, FL

Fast service, friendly, helpful service people.

6 years ago Edited January 10, 2024

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Victoria Bridgewater, NJ

Horrible, horrible, horrible! Customer service, support, filing claims, claim reimbursement. The whole company is a sham!

6 years ago Edited January 10, 2024

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Anita Underwood Terrell, TX

Will not cover claims always find a reason not to pay. Made 2 claims with this company and would not pay either claim. Do not waste your money.

6 years ago

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Rafael Dothan, AL

Always taking care my house issues.thanks

6 years ago

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desiree Panama City, FL

THE WORSE COMPANY!!!! I AM ON DAY 10 OF NO HOT WATER!! DO NOT LET THE LOWER PRICING FOOL YOU!! YOU PAY FOR WHAT YOU GET

6 years ago

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Michael L. Tice Clinton, MD

I have more coverage for less money. For now

6 years ago

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mike green Crescent, OK

You were honest and explained the coverage in full. No surprises!

6 years ago

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Darrell Spann Denton, TX

Had to use twice. Repair done in record time.

6 years ago Edited September 14, 2021

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Kirk Sullivan Rochester, NY

Customer service was good and informing got me to sign up , so we will see how it goes

6 years ago

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Brenda J McMichen Jackson, GA

Phil was professional, polite and helpful.

6 years ago

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elaine Shelbyville, TN

I still have NOT received a hard copy of my policy via the post office as requested

6 years ago

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Ali Najaffzada Phoenix, AZ

Cheaper than others faster service I’m happy

6 years ago

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Kerri Higgins Jacksonville, FL

Fast assistance and covered my garage opener

6 years ago

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Frank grace Pompano Beach, FL

The woman who took my call was very rude! This is the first time in the four years I have been with Choice.

6 years ago

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Lisa Kansas City, MO

Maurice was very helpful and we got a great deal!

6 years ago

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Charles Carfagno Devon, PA

Very polite and helped me feel at ease...

6 years ago

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John Purcell Pewaukee, WI

Very good first impression made by the sales caller.

6 years ago

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Darrell Dempsey Kingsport, TN

Just put in a claim and you are working on it. Thank You Darrell

6 years ago

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sally Rawlins Gulf Breeze, FL

Thank You!!! even the door bell is covered!!

6 years ago

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Gary Griffiths Henderson, NV

With in Moments appointment was set. Very happy!

6 years ago

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ron culletto Swedesboro, NJ

sales person Mr. Roberts great to work with

6 years ago

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Nelson C Hunt Ashland, OH

great service. pleasant assistance, good value

6 years ago

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Larry Cinco Huntsville, TX

Very professional, and courtesy,and helpful.

6 years ago

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William Hidalgo

Damont was very knowledgeable and suggested great options

7 years ago

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George Robertson Las Vegas, NV

When my $1000 May tag washer stopped working CHW could not fix it and only offered me $300 to replace it. Now I have to come up with the $700 more

7 years ago

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Cassandra MacLane Parlin, NJ

Service within 1 day!! It was fast and efficient.

7 years ago

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Shreyas Lawrenceville, GA

Very knowledgeable tech. He fixed my problem. Thanks.

7 years ago Edited January 10, 2024

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GT Ramondetta North Las Vegas, NV

Very responsive and very professional agents.

7 years ago Edited January 10, 2024

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Arlene Sanders NC

Came on time. He even wore booties! Fixed the problem.

10 months ago

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BrandonMichelle McGriff TN

Terrible with contractors. Unwilling to pay, always denying authorizations or underbidding offers. Completely rediculous basically want u to work for free

1 year ago

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Rajani Pulamala Allen, TX

It is not worth it. None of my claims were approved, and nothing was covered. Time for Choice Warranty to reconsider its plans and serve customers better.

1 year ago

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Isidoro Ancheta Hayward, CA

Very good salesperson. Nice for him to to volunteer the military discount.

1 year ago

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Chris Duffee Tallahassee, FL

Does not cover any issues I needed covered, was always “that particular problem is not covered, leaving me with footing a new item

1 year ago

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Donald R Mancini Lake Havasu City, AZ

I was emailed that my claim resulted in an ecredit to Lowes to replace my refridgerator but have not gotten that email yet.

1 year ago

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Vickie TX

The contractor was informative. I was very impressed, with his helpfulness .

1 year ago

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Ravi Avutu New York, NY

The technician found and fixed the issue promptly. I wish CHW could schedule earlier than they did.

2 years ago Edited January 10, 2024

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Abby Smith Dothan, AL

Services were great, and so was customer service. It was just too overpriced for me and didn’t help save a lot.

2 years ago

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Linda Teeter TX

Email message from CHW said appt was set for 5-2-22 when in fact it was set for 5-3 The service tech said they were never informed about, nor scheduled for 5-2

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 9th, 2022

Choice Home Warranty Reviews