Best Company Guarantee Choice Home Warranty Logo

Choice Home Warranty Reviews

star star star star star_border

9.4

Overall Score

cancel
info
check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

your home tech Greenville, KY

because they would pay the ckain and your tech lied about what the repairman saidma

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Tracey Thompson Memphis, TN

Paid monthly premium faithfully. Never late! Choice wouldn't help me when I needed it.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Franco Altamonte Springs, FL

the contractors they associate with are not high quality

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Leabert Las Vegas, NV

The first time I used them I had to I had to call an outside company to fix the problem.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Cecil Ash Mesa, AZ

They fought me on something that should easily have been included in the warranty!

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Bert Linson Painesville, OH

They don't pay enough to replace a defective item if it's determined the item can not be reqaired.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Betty Kilpatrick Fort Worth, TX

I rated them 1 Because of the lack of quality of service from CHG to their choice of providers.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Unhappy murphys Derby, KS

Any claim I had turn out to always have to go into dispute they don't cover anything

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Anne Vitasek Corsicana, TX'

Bad customer service reps and they cheat you on the replacement of an appliance.

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Debbie Peneton Phoenix, AZ

because the ads say "never pay for home repairs again" which is a lie

8 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Bonnie Mcknight Ocala, FL

Did everything they could to refrain from paying for repair of my air conditioner.

8 years ago

check_circle

Review Source

star star star star star

Jay Kernes

Fast service, great repair techs , easy to deal with

10 months ago

check_circle

Review Source

star star_border star_border star_border star_border

Richard Banks

I filed a claim on an older gas furnace. They said because it had corrosion in it that was not normal wear and tear and refused to approve the claim.

10 months ago

star star star star star

Denise

I like them they fix the problem when i call them

11 months ago

check_circle

Review Source

star star star star star

Kathy Fowler

Took care of the issue quickly and I’m pleased.

11 months ago

check_circle

Review Source

star star star star star_border

Sonia De Leon

Great response time! Technician fixed the problem efficiently and was polite and professional.

1 year ago

star star star star star

Laura

Fast effecient friendly service. Happy with the man sent to helpm

1 year ago

check_circle

Review Source

star star star star star

Richard

Customer Review Video

1 year ago

check_circle

Review Source

star star star star star

Kenneth

Quick response by the Tech Choice contracted with to do our repair

1 year ago

star star star star star

Ada

Prompt attention to my request as well as the assignment of technician.

1 year ago

check_circle

Review Source

star star star star star

Mario

I appreciate the service you have given me, we return to the efficient service

1 year ago

star star star star star

Hernan

I liked the attention Choice home warranty put in my needs. Thanks

1 year ago

star star star star star

Manuel

Quick service and great serviceman. Very friendly individual and knows his job.

1 year ago

check_circle

Review Source

star star star star_border star_border

david quon

Management do not respond nor follow up on my dispute on my very first service call repair on my garage door opener .

1 year ago

star star star star star

Rudy

The technician was professional and knowledgeable,he fixed the issue fast.

1 year ago

star star star star star

Ashraf

Good services, keep up the good work, and don't increase the premium.

1 year ago

star star star star star

Adelle

Excellent company That is all my review take it or leave it

1 year ago

star star star star star

Frankie Pagay

when they put a repair referral out I got a call the very next day for repairs

1 year ago

check_circle

Review Source

star star star star star_border

Shawn Rudy

Handle my air conditioner issue in a timely matter. Had a good tech come a diagnosis problem.

1 year ago

check_circle

Review Source

star star star star star

Mary

Have had Choice for nearly 9 years. Have always had above board service

1 year ago

check_circle

Review Source

star star star star star

Laronda

I was very impressed with my first experience with Choice Insurance.

1 year ago

check_circle

Review Source

star star star star star

Mattie Johnson

Worker was polite and efficient. Did not take long to get the work done.

1 year ago

check_circle

Review Source

star star star star star

Sheila

Excellent service from Technician. He was courteous and knowledgeable.

1 year ago

check_circle

Review Source

star star star star star

Cheryl

Took a while to get the parts, but, I was happy with the outcome.

1 year ago

check_circle

Review Source

star star star star star

Robert Altman

Showed up early completed work on time cleaned everything up excellent job

1 year ago

check_circle

Review Source

star star star star star

Cynthia Staton Birmingham, AL

Very swift response to my problem - same day call from plumber.

1 year ago

check_circle

Review Source

star star star star star

Regina Zeitlin

Jira was extremely helpful, and new her business...thank you

1 year ago

star star_border star_border star_border star_border

Mary Esparza Visalia, CA

I did not appreciate having to wait and being advised issue was not being able to locate a business able to take job, this made me lose faith in your organization

1 year ago

check_circle

Review Source

star star star star star

Faduma Ahmed Kansas City, MO

The technician diagnosed her problem right away. He was polite and pleasant.

1 year ago

star star star star star

Marinell Carrothers

We have been satisfied with the timely response to our claims.

1 year ago Edited April 5, 2024

star star star star star

Cindi Key Los Angeles, CA

Just started with your company but, Courtney J is patient and totally awesome.

1 year ago

check_circle

Review Source

star star star star star

Rina J Pasadena, CA

Very easy to purchase. Hope they live up to their unmatched rating

1 year ago

check_circle

Review Source

star star star star_border star_border

JAYLYNN REEVES

They do send out contractors. Unfortunately, they send our contractors that have no clue what they're doing.

1 year ago Edited April 10, 2024

check_circle

Review Source

star star star star star

Simveon Wilkes Baltimore, MD

Placing my claim was well done and customer service was excellent

1 year ago

check_circle

Review Source

star star star star star

Lawrence Galecki Lilburn, GA

The technician was friendly, knowledgeable and very careful.

1 year ago

check_circle

Review Source

star star_border star_border star_border star_border

Jeanne Schwartz

It took you nearly a month to find a technician to come to fix my refrigerator! The tech, once Choice contracted one, was great. But Choice Warranty stinks!

1 year ago

star star star star star

Karen Miller Englewood, FL

Ray was very professional and he did a great job fixing our problem

1 year ago

check_circle

Review Source

star star star star star_border

Pauline Mansfield

Customer service has been excellent for 90% of service. Timely, courteous, and thorough

1 year ago

check_circle

Review Source

star star star star star_border

Francisco Pena The Colony, TX

Great communication. Fair premium. Hopefully will cover all the things my contract states.

1 year ago

star star star star star

Sean and Katie Harrison

Great people and really nice. I would recommend to anyone to have yall

1 year ago

@endstack