Choice Home Warranty: Read 41,986 User Reviews From Real Homeowners

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20 Namya Herndon, VA

W r pleased receiving good promt service

2 years ago

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MRR St Louis, MO

Prompt visit from repair person, but have heard nothing from them about authorization of repairs since (3 days).

2 years ago

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Ashlee Menke Mandeville, LA

Very easy to arrange repair visit and repair was done well.

2 years ago

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Mahesh Chicago, IL

prompt and as per agreement. will recommend

2 years ago

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Gene Flint, TX

Very professional and responsive to your needs.

2 years ago

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Kenneth Houston Houston, TX

I renewed because I was assured that the company had changed. I was denied today for electricity work that was promised to me.

2 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Feb. 28th, 2022

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Tick Spring Branch, TX

Quick response, and easy to file a claim

2 years ago

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mario s Chicago, IL

My last two legitimate claims were denied and now I’m still waiting on a plumber for a different issue.

2 years ago Edited April 24, 2023

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Linda Fields McKeesport, PA

Technician was on time and resolved the problem

2 years ago

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Donna Jeffersonville, IN

Very prompt. We got a response very fast!

2 years ago

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Rebecca Petkus Inverness, FL

The technician was great Efficient. Helpful Great job!

2 years ago

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Arturo Posada Boca Raton, FL

Good service an on time, CHW alway solve the problem

2 years ago

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Jacquie Sherwood Abingdon, MD

Derrick took his time explaining warranty to me…

2 years ago

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Mr Arch Henderson, NV

Response was very quick and fixed my problem.

2 years ago Edited April 22, 2022

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Carol McGlone Beaverton, OR

The ease of filing a claim is a definite plus.

2 years ago

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Genevieve de Gennaro Scottsdale, AZ

I appreciate the fact that they respond to claims in a timely fashion.

2 years ago

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Charlene Kurland Baltimore, MD

Prompt, courteous, informative, problem solving.

2 years ago

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Armando Ortiz Bulverde, TX

Technicians explained and corrected issue…

2 years ago

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Jennifer Heyl St Louis, MO

Prompt and professional. Very knowledgeable tech

2 years ago

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Joanne Dagato Myrtle Beach, SC

technician was on time and fixed the stove quickly.

2 years ago

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AR Ocala, FL

Fantastic benefits for senior citizens, and no worries!

2 years ago

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Dahleen Castleberry Orlando, FL

Thank n time, Quick, fast, professional and pleasant

2 years ago

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STRYKER Duluth, GA

Always the best and most timely service!!!! Love CHW!

2 years ago

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LadieT IsHere Atlanta, GA

I like that CHW listened to my concerns.

2 years ago

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Mary Fort Worth, TX

Repair man did great job. Was friendly and informative.

2 years ago

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Jamie Winship Kingsport, TN

Excellent service. Very helpful and courteous technician.

2 years ago

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Oliver Holmes Temple Hills, MD

Tech was great 👍would hire again. Choice did there provided quality service

2 years ago

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Adnan Chantilly, VA

Great customer service and follow up on claims

2 years ago

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Charles Ross Falls Church, VA

CHW sent the wrong repairman to fix my dryer. As a result, I had to pay $45 twice. I should get a payback of $45.

2 years ago Edited January 10, 2024

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PAUL DAVIS

1st experience very good. Quick excellent very professional

2 years ago Edited January 10, 2024

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John MacDonald Nashville, TN

Quick, easy process. Friendly, knowledgeable rep.

2 years ago

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Chandra Yellapantula Cary, NC

Great customer service abs Ralph was very helpful

2 years ago

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Leo Daiuto West Chester, PA

Made my first claim to CHW and the response was immediate.

2 years ago

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Jeff Rubio Charlotte, NC

Still my sink has not been fixed by you or any of the companies that work with you. Unbelievable incompetence on your part

2 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Feb. 2nd, 2022

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Doreen Phoenix, AZ

This was a wonderful effortless experience!

2 years ago

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Vatsal Patel East Orange, NJ

Excellent prompt response and schedule service.

2 years ago

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IVAN DELEON

Quick response from company on my request

2 years ago

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Francie Schaffer Orlando, FL

Readily available and easy to filena claim.

2 years ago

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Ron Schneider

Excellent service was delivered and company referred did a good .Repair person sent very courteous.

2 years ago Edited January 10, 2024

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Osmar Esterque Gaithersburg, MD

The response was very quick and ease to follow all question asked.

2 years ago

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Luz Ladringan North Richland Hills, TX

He knows his job. Professionalism, trustworthy

2 years ago

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Family First Minneapolis, MN

Happy with my warranty and the rep that handled everything

2 years ago

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Mary Kay Bohan Raleigh, NC

Very helpful and knew what he was doing.

2 years ago

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Cheryl Nelson Hanover, PA

Very quick and understanding! Answered all my question .

2 years ago

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Choice Argyle, TX

Professional and timely service provided courteously

2 years ago

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Dwan Golden Warren, MI

I was satisified with the appointment scheduling and the technician

2 years ago

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Bonnie Buglovsky Mission, KS

My problem was taken care of in a timely manner.

2 years ago

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Kathryn D Flemington, NJ

They worked quick to find someone to fix the issue.

2 years ago

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Robert Brown Orlando, FL

Easy, quick service and fixed in the first appointment

2 years ago

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Katherine Batavia, IL

Fantastic online claims process. Quick and easy

2 years ago

Choice Home Warranty Reviews