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Choice Home Warranty Reviews

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9.3

Overall Score

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James Humphries Atlanta, GA

The man you sent was VERY nice and did us a very nice job.

2 years ago

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Robert Houck Rossville, GA

Good guy who serviced us! Want to use in the future

2 years ago

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laquita tomlin Charlotte, NC

Quick quality service!!! I was very pleased

2 years ago

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Leslie Stanley Atlanta, GA

Prompt ,courteous, efficient informed .

2 years ago

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William Rance Cleveland, OH

Most of the workers are professional, get in and get the work done.

2 years ago

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Michael Anthony Houston, TX

I'm a new customer but the service representative was great

2 years ago

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Robert Kline Las Vegas, NV

Took care of the problem quickly thank you

2 years ago

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Eric Schanz St. George, UT

He was very professional and knowledgeable.

2 years ago

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Helen Thomas LA

Technician was very professional and knowledgeable.

2 years ago

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Keith Bennett Jonesboro, GA

I have always been a very satisfied customer.

2 years ago Edited November 6, 2023

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Ulrich Sacramento, CA

Great response time, problem solved and great service!

2 years ago

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Barry Fort Walton Beach, FL

It's very easy to file a claim with Choice!

2 years ago

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florine goddard Norfolk, VA

Experience is well-Good ! Forfill my needs when needed so far. Thx. u.

2 years ago

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Choice Home Warranty Jackson, TN

Fast service and have saved money by having home warranty.

2 years ago

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Rosezine Thomas Columbus, OH

Excellent thanks nice repair person all work completed

2 years ago

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Gwen Myrtle Beach, SC

My problem was solved quickly and professionally.

2 years ago Edited January 10, 2024

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Beatrice gutierrez Dallas, TX

The Representive answer all my questions .

2 years ago

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Tommy H Jack Athens, TN

IT WAS EXCELLENT. THEY WERE VERY PROFESSIONAL AND CURTIOUS.

2 years ago

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Randall Lowell Mensing Broomfield, CO

Response to replace microwave was very expedient.

2 years ago

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vickie dvorak Hattiesburg, MS

She was very helpful and very gracious and curtious.

2 years ago

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Janis

Service was promptly and accurately completed

2 years ago Edited January 10, 2024

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Cornelius Johnson II Alexandria, VA

the people new what was needed and handled if ASAP.

2 years ago

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Joseph Pintarelli White City, OR

I will fill this out when I find out how today plays out I still have mo hot water going on day 5

2 years ago Edited January 10, 2024

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 25th, 2022

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Alvita Askew Chesapeake, VA

Quick response to claims courteous agents

2 years ago

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Debra Theaman Boynton Beach, FL

Excellent Repair man was great and on time!

2 years ago

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ANGELO NOCERA Columbus, OH

Very professional and caring. Thank you!

2 years ago

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Judith Le Blanc Bridge City, TX

Trey was very polite, informative and helpful.

2 years ago Edited January 10, 2024

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Ronald Porter Tucson, AZ

Technician was knowledgeable and performed his work swiftly

2 years ago

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stephanie Newmark New City, NY

He was very professional and nice and on time.

2 years ago

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Mimi L Toms River, NJ

Punctual and thorough. Thank you for your investigation.

2 years ago

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michael carbone

very slow from phone call to repair. In fact claim opened 6 days ago and still nothing from CHW svc. claim 155806339

2 years ago

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Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 19th, 2022

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Kae Bee Seminole, OK

Great, professional service. The warranty is phenomenal!

2 years ago

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Alene White Eads, TN

They did great job and came as soon they can!

2 years ago Edited January 10, 2024

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Kathy Labian Victoria, TX

very friendly did a good job sprayed all the working parts

2 years ago

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Pearl Tampa, FL

Response time was within 24 hours. The contractor was informative.

2 years ago

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Rudy Garcia Durham, NC

Quick to respond, agents very courteous and professional.

2 years ago

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Tammy Corona, CA

I don’t know why where I’m going to buy a new washer for $343 in the state of California

2 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 11th, 2022

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Flosslady Reston, VA

Most companies Choice sends are topnotch

2 years ago

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Annie Jones Denton, TX

The fast service and they nice lady that took my call

2 years ago

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Regina Mendoza Sicklerville, NJ

Gets good service. The technicians they send are knowledgeable

2 years ago

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M de Lara Tempe, AZ

Professionalism, knowledgeable, friendly, and courteous.

2 years ago

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Dzung Nguyen Mobile, AL

Put in a claim got respond within four hours

2 years ago Edited January 10, 2024

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isaac rojas Omaha, NE

Answer was fast ,very nice costumer service. Claim

2 years ago

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Richard Dorsey Las Vegas, NV

Can go online and get things going quickly.

2 years ago

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Jigar Shah Morristown, NJ

Disappointed with last customer service response. It seem like he didn't care to resolve the issue.

2 years ago

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Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 5th, 2022

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Sarah Walker Orlando, FL

The rep was professional and not aggressive and O liked what he had to offer.

2 years ago

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Melissa Tierney Woodstock, IL

Customer Review Video

2 years ago

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Ron Sidener Henderson, NV

Easy to schedule repairs and fast repair date schedules.

2 years ago

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Rubberboa Cary, NC

Reliable and reasonable copay / extensive coverage

2 years ago

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Rich Dennis Evansville, IN

The plumber who responded to our need was thorough and professional.

2 years ago