Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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kathy joy Orlando, FL

There was no customer support after hours. It took Choice days to get help for my poor tenants that had no AC for days in over 100 degree weather.

2 years ago

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Rana Darvesh Atlanta, GA

They Don’t cover much and don’t go by the recommendations of the experts. Always denying the claims

2 years ago

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Joseph Al-adam East Brunswick, NJ

I like the way how they handle their business

2 years ago Edited November 7, 2022

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Lily Rae San Tan Valley, AZ

I received no sympathy or help when my ac went out. And have to wait 4 days for someone to even come look at it.

2 years ago

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Jorge Grosz Austin, TX

Excellent service, fast, professional, highly recommend

2 years ago

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Martin Solorzano Miami, FL

Very professional Great customer service

2 years ago

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Martin Rosen Sarasota, FL

Prompt and professional service. Pleasant service personnel

2 years ago Edited January 10, 2024

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annette broderick Port Jefferson, NY

Technician was knowledgeable and friendly

2 years ago

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Royal Familia New Port Richey, FL

Contractors were more specific about the needs of the customer

2 years ago Edited May 3, 2023

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Eliza Walls Round Rock, TX

Choice Home Warranty made it very difficult for me to fix my A/C and my hot water heater.

2 years ago

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Lillian McFarlin San Antonio, TX

A/C fan motor needs to be replaced. could take 3-4 days. that is not acceptable.

2 years ago

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Gaetana Schechner Atlanta, GA

Good service from the companies problems always solved

2 years ago Edited January 10, 2024

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Roshell Dean Odenton, MD

Quick response to claim request. Company performing services follow up is good

2 years ago

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James Doyle Riverview, FL

Do a good job handling repairs with quality people

2 years ago Edited June 21, 2023

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Gregory Harvey Junction City, KS

Knowledgeable informative explanation of the policy

2 years ago

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Fessor Mccoy Dudley, NC

Awesome no issues ever great service and right on time

2 years ago

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Donnie Bostwick TX

I had a great experience. Great communication.

2 years ago

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John D'Angelo Flower Mound, TX

tell us the service provider rapidly. Repair companies very good.

2 years ago

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Will Stony Point, NY

Don't feel that the reps actually know much, they just read off contracts. Very scripted.

2 years ago

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Andrietta Atkinson Fayetteville, NC

Wonderful response from contract company.

2 years ago

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Frances Fuller Phoenix, AZ

Fast and competent service. No hassle reporting.

2 years ago

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minor graves Jacksonville, FL

they really wast no time in getting you the help you need ,

2 years ago

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markap Wentzville, MO

They are able to find good technicians and do it quickly.

2 years ago

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Nilesh Lal Saint Charles, MO

Very responsive on our claim issue solved in timely manner

2 years ago

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mohammed sheikh Frisco, TX

prompt. courteous good service. reliable

2 years ago

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Shailesh Shah Kansas City, KS

Excellent customer service Reliable Reasonable

2 years ago

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Bev Mast Huntington Beach, CA

Josh was very informative about your plans.

2 years ago

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Laura Sue Comley Pittsboro, NC

Prompt service and great customer service

2 years ago

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ARNOLD CARL FRIEDMAN Tucson, AZ

excellent website and cooperative salesperson

2 years ago

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Bobbi North Fort Myers, FL

The tech was courteous and professional.

2 years ago

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Retired Houston, TX

Timely contact when service order submitted

2 years ago

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Randy W. IA

The sales rep was polite and explained everything like a sales rep should thank you

2 years ago

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Mitchell Liss Philadelphia, PA

The customer service was great. Helped me make my claim.

2 years ago

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Larry Hall Chicago, IL

Poor turnaround time No loss food recovery Extra expenses added over my 65 $ service not aware til tech called for approval. Was told I had no choice

2 years ago

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Marty O'Connor Jacksonville, FL

It was easy to submit a new claim via phone.

2 years ago

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delvin brown Washington, DC

Great customer service and was very helpy

2 years ago

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Sal L. Myrtle Beach, SC

Quick and easy claim filing ! No hassle making appointment.

2 years ago

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Louis Despres Mission, TX

Love this service. Wish it could be a quicker process when ordering part.

2 years ago

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Sabrina Deal St Louis, MO

I am considering canceling both my location warranties. They never get the AC fixed at 203 Villa Dr and 321 Kings (issue fixing the microwave)

2 years ago

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Frank Elliott Elgin, IL

The technician was very knowledgeable and professional.

2 years ago

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Eugene D. Provan Deltona, FL

Prompt service and a friendly person on the phone.

2 years ago

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Victor Robinson Killeen, TX

Great experience with timely responses, no issues.

2 years ago

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Connie Zimmermann Edwardsville, IL

they cam the next day ofter my dryer broke.

2 years ago

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Alan Flonnes Henderson, NV

Excellent service, great customer support.

2 years ago

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Lan Pham Independence, MO

Not really happy with this company, have a lot of problems with it . Sorry that I bought their insurance.

2 years ago

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정기영 Lawton, OK

Service man arrived on time and skilled man repaired it.

2 years ago

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Michael Matute Lake Worth, FL

Fast service. Very professional. Very satisfied

2 years ago

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Lisa Pearman Martinsville, VA

Daniel was extremely helpful and pleasant.

2 years ago

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Barbara Robinson Tucson, AZ

Fast..great customer service! Thank you

2 years ago

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Marcus Bullock Buford, GA

Technician came early and was very professional and nice.

2 years ago Edited December 21, 2022

Choice Home Warranty Reviews