Choice Home Warranty: Read 52,564 User Reviews From Real Homeowners

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Verified Customer

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Teresa Huerta San Antonio, TX

Multiple claims declined and don't feel repairs are a priority because set too far in the future.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director.

Oct. 20th, 2021

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Verified Customer

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Kathy Plumage Billings, MT

Easy to work with. Quick response when I needed a repair.

5 years ago

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Denise Glendale, AZ

1st person came said a second opinion was needed. I had to after, calls and email to get a 2nd tech out. It still does not work right

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Oct. 20th, 2021

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Verified Customer

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Samira Achraf Tulsa, OK

Because they are honest and they are very nice to deal with

5 years ago

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Jeff Moroni

Address problem promptly!! Service repairmen are polite..

5 years ago Edited January 10, 2024

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Nancy Huffman Twin Falls, ID

They showed up and immediately fixed the problem

5 years ago

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Carroll watts Arlington, TX

They are prompt and know who best to call for repairs

5 years ago

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Robert S Grinnell Lawrenceburg, TN

they were quick to get someone to check out the problem.

5 years ago

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Sherray McLellanloop Buford, GA

Professional service in s timely manner Great staff

5 years ago

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Pedro S Navarrete Tolleson, AZ

They answer as soon as i claimed my issue

5 years ago

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Tony Amarillo, TX

Respond to all our request timely and repair without issues

5 years ago

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Craig Burns Canton, MS

Great customer care service. Quick response time

5 years ago

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Eder Baytown, TX

Fast service, approve any repairs to my home fast.

5 years ago

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Paula C Mouchett Mobile, AL

Quick repair response and professional companies

5 years ago

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Gerald Stafford, VA

This year everything seemed to go smoothly. They get to me in a timely manner.

5 years ago

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Lyn Sewell-Lawrence Ocoee, FL

Usually very easy to deal with and prompt. Service staff is great.

5 years ago

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Mellissa Trevino Del Rio, TX

I have called over 100 times and no one will call me back. I have emailed numerous times also and I do not get any response back.

5 years ago

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Verified Customer

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Balamurugan Dhanpal Charlotte, NC

Prompt response and my ac issue was fixed quickly

5 years ago

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Sarah Sadler Jeffersonville, GA

Because they will work my claim when they say they will

5 years ago

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Raymond Harrison Las Vegas, NV

Prompt service when time critical service is needed

5 years ago

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Richard Las Vegas, NV

There was no hassle with the claim I summit

5 years ago

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Alina Kulynych Arlington Heights, IL

Perfect service. Technician was very good.

5 years ago

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Rebecca J Vastag Clyde, OH

Good service, friendly staff and responded quickly

5 years ago

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Verified Customer

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William Marianna, FL

Repair person was on point. Knoedgeable and experienced.

5 years ago

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Yvonne Gonzales Grand Prairie, TX

Tech very prompt and resolve problem in a timely manner.

5 years ago

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David Snyder Allentown, PA

The mechanical issue with our dryer was resolved perfectly.

5 years ago

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Verified Customer

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Nancy Gamble Conyers, GA

The rating is because I file two claims and the only thing that I received was the $85.00 fee that I had to pay. The claims were denied.

5 years ago

Reply from Choice Home Warranty

We regret to hear that you did not feel secure with our company. Choice Home Warranty can assure you that you had our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Oct. 12th, 2021

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Verified Customer

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Jerome Jamison Cordova, TN

GREAT SERVICE, ON TIME , AND GET THE JOB DONE

5 years ago

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John David McCune North Brunswick, NJ

I thought replacing a coil on a 19 year old air conditioning unit was an inappropriate response to the problem.

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Oct. 12th, 2021

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Verified Customer

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Juan David Pagan

Choice took care of my problem right away.

5 years ago Edited January 10, 2024

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Livia V COOPER Atlanta, GA

Choice sends professional trusting service staff always.

5 years ago

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Verified Customer

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Mike Russell Flower Mound, TX

The vendor responded quiclly and professionally.

5 years ago

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Jerome Lech Cary, NC

Prompt service with a knowledgeable plumber

5 years ago

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Lori Jacksonville, FL

They were quick and efficient and on time

5 years ago

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Ann D Trucksess Bethlehem, PA

The tech was able to fix my ice maker with no problems.

5 years ago

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Satish Datar Tucson, AZ

Very good service and phone and website support for claim reporting, tracking.

5 years ago

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Verified Customer

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Buchan Livonia, MI

The people are all very nice but the appointments schedule and followup is ery poor. Long waits time for both.

5 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director.

Oct. 12th, 2021

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Verified Customer

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Concepcion Mercado Austin, TX

Because of the prompt response to the problems we reported.

5 years ago

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ALBERT WYATT Houston, TX

love the way the take care of my problem

5 years ago

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Dusan Dubovsky

VERY FAST RESPOND & QUALITY SERVICE FAST REPAIR

5 years ago Edited January 10, 2024

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Verified Customer

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Harminder Bajwa Cary, NC

They work with you to take care the problem and fix

5 years ago

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Karen carver Covington, GA

Did a great job knew right away the problem

5 years ago

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Linda Simms Lexington, KY

Quality repair services, responsive and reasonable rates.

5 years ago

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Sandra Gordon The Villages, FL

Excellent quick service with local service repair shops.

5 years ago

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Trudy Toson Steubenville, OH

Because it didn't take long for them to get me somebody

5 years ago

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Allen Cooper Las Vegas, NV

We got our washer fixed, but we did have to wait a bit but not bad.

5 years ago

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Mauricio A Serrano Loveland, CO

Great and speedy customer service, excellent and helpful

5 years ago

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Chris Jankovich Tucson, AZ

They prompt in getting a worker out to our house.

5 years ago

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Cynthia E. Finister Evergreen Park, IL

sent subpar Electrian that messed up my switch worse and they rescheduled for 10/6/21 and they did not show up

5 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Oct. 12th, 2021

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Verified Customer

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Chris Reno, NV

Work completed as expected. No complaints

5 years ago

Choice Home Warranty Reviews