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Choice Home Warranty Reviews

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9.4

Overall Score

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Rob Paulus

My first claim was difficult. I am doing a second claim on a different part of the house. I am hopping this one is a little less issues.

3 years ago

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M.Nichole Wilson Forest Park, GA

The technician dispatched was extremely professional and very thorough in his insights.

3 years ago

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Harry DeRosa Gilbert, AZ

This last experience was fine, no complaints. The plumber did a great job and I would use him again.

3 years ago

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Shobha Rao

Despite a wide network of technicians, the technician for my latest claim is scheduled for NINE days after I put in my claim.

3 years ago

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Charles New Orleans, LA

Your rep on the phone was very knowledgeable and helpful. Hope the warranty will be worth it!

3 years ago

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Clarence Thomas Chandler, AZ

The overall warranty covers the items that I was looking for. The problem I had 3-4 different reps call me. Is there no coordination

3 years ago

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Robert Schwenck Wadsworth, OH

Service to our dryer was so fast that we didn't even need to run to the laundromat.

3 years ago Edited January 10, 2024

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James Cook Missoula, MT

EXPERIANCE OF SIGNING UP FOR WARRANTY WAS EASY AND THE SPECIAL DEALS WAS EASY TO GO WITH.

3 years ago

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Joseluis Rodriguez Riverside, CA

The contractor that show up , was very profesional doing his Job, and really polite

3 years ago Edited January 23, 2023

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Sandra Guthrie Carson City, NV

He was great fixing my dryer. Even though it took a couple of days. It works great.

3 years ago

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Melissa Wilson Louisville, KY

I like the ease of requesting service online, I also like the emails updating me of the status of my repair.

3 years ago

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Roland Roseville, CA

Great service. Tech. Ordered part and came back to install. Moved stove back into the counter.

3 years ago

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Thomas Spaid San Antonio, TX

The repairs have not been completed yet. I understand there is a "backorder" on at least one of the required parts

3 years ago

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Tim Tulsa, OK

Company/ Tech were very responsive punctual. Explaining issue best way to Resolve issue

3 years ago

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FURNESSA MASSEY Alvaton, KY

She answered my questions and let me know what she was doing when filling out my clam

3 years ago

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Synettra Banks Memphis, TN

This is an awe full company! I hate it and their contracts hate it also. I have heard nothing but bad things about this company. The sooner my year is over the better I will be. A total waste of money!!!

3 years ago Edited March 7, 2023

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Grace Harris Buffalo, NY

Technician was professional and courteous. Completed the work in a timely manner.

3 years ago

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Robert Hirschi Whitesboro, TX

Satisfied so far. Waited a while for service person to be assigned to claim. Few days to get water heater checked

3 years ago

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James Gray Mobile, AL

I been in the cold fIr 2 months waiting on service completion on alternative was offered as far as providing and electric heater

3 years ago

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Roger Paul Birmingham, AL

Only had to use the service one time so far and have to say it was a pleasant experience.

3 years ago Edited February 22, 2023

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Renee Rose Apopka, FL

We have had a great experience with Choice Home Warranty and those that have come to make repairs.

3 years ago

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Dominick Begovich Jr Ashburn, VA

Easy to connect with and fast response! Best Home Warranty Company that I have dealt with.

3 years ago Edited January 10, 2024

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vicki riley

They are quick to respond & provide competent technicians. We are very pleased with their service.

3 years ago Edited January 10, 2024

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Douglas Francoeur Phoenix, AZ

They refused to cover the part. They told me that they only covet normal wear. The part broke on its own. But yet they refused to cover it.

3 years ago

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Larry/shirley Fayetteville, GA

Arrive on time. explain the plan to me recover. When the extra mile and to the doctors offices

3 years ago

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Robert Hui New York, NY

A 9 for the technician but 1 for the Choice Home Warranty, how can an kitchen exhaust range hood not cover by your company, I have request cancellation if my policy and spread the words to all my friends

3 years ago

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Annie Bouffiou Crane Hill, AL

Fast, effective and easy to resource. I've had to do 2 claims and both were handled so quickly.

3 years ago

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Latisha Bailey Houston, TX

Purchasing the warranty was so simple and fast. I don’t know why I didn’t do this sooner.

3 years ago

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Shelley McAllister New Orleans, LA

Easy to request service for an appliance online or with the automated phone system 👍🏼

3 years ago

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alla skatov Henderson, NV

Was not happy that within 60 days had to pay twice for the same issue and now have to wait for e-card to buy a new dishwasher up to 30 days.

3 years ago

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Barbara Antioch, TN

Technician was prompt and courteous . Professional and completed repair in one visit

3 years ago

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John Providence, RI

Slowest payers in the world. And only about 60% of loss value is ever covered. Buying a new appliance over time is a much better idea. Avoid them like the Covid Plague.

3 years ago

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LaNae Morrow Baltimore, MD

So far so good. No complaints from me. I did some shopping around and they seem to be fair.

3 years ago

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J Keefer Sanford, FL

Was able to assign an experienced repair company quickly and had the appliance running again.

3 years ago

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Bruce Spring Hill, TN

only took 14 days to get a service appointment, i had to call every day for 14 days , most of the people are rude. many hubg up. this comepany is a terribly run company and the ceo should resign

3 years ago

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Kelly Rancho Santa Margarita, CA

Takes too long for service. You should have companies that you can call and service customers right away.

3 years ago Edited January 10, 2024

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Rachel Oxenden Denver, CO

Very quick and responsive when I had a problem. The technician was very knowledgeable and helpful.

3 years ago

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Mary Ann And Wallace Peoria, AZ

I have decided I do not like home warranties. The "techs" that are sent out are not competent enough to solve some problems (microwave plumbing} and I end up paying a different tech to get it right.

3 years ago

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RUBEN GOMEZ Orlando, FL

The 1 time that I used the service Chioce home warranty look for any possible loop hole and wanted for us to come out of pocket..... FALSE ADVERTISMENT IN THE SERVICE. (Service or replace ) yea ok !! WHAT A JOKE!!!!!!!

3 years ago

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Kenneth Los Angeles, CA

Excellent repair service in timely manner and choice representatives knowledgeable n courteous

3 years ago Edited January 10, 2024

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Barbara Chandler Spring Hill, FL

Choice warranty is peace of mind knowing they will always be there, helped me save time and money

3 years ago

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Tom W Rieger Newport, KY

Just love the warranty you offer and your sales rep Sharon P. She is always on top of things

3 years ago Edited January 10, 2024

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Cindy St. Petersburg, FL

Not very quick to respond to calls - service personnel are great but the company response to huge plumbing issues is greater than 48 hours promised ! Customer service of home warranty are poor !

3 years ago

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Sheila D McClain Louisville, KY

The appliance person that you sent here work very hard for me in fixing my washer.

3 years ago

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Benjamin Crawford Fredericksburg, VA

Our washer was out. No one looked at it for 3 weeks. They did offer a gift card to replace it. That took nearly 2 weeks. We spent hundreds on laundry in the meantime.

3 years ago Edited February 9, 2024

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NANCY JACKSON Buckeye, AZ

He was precise and to the point. Explained what needed to be done and was very friendly.

3 years ago

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Santos Pooler, GA

Well I just sign up with you guys earler today and I called to ask a question at 6.55 PM and its 7.25 PM and I haven't talked to anyone yet not a good start

3 years ago

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Heather Long Leesburg, VA

This rating is for the technician from CUBE Heating and Cooling (Freddy) and not CHW.

3 years ago

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Beverly Guice Vicksburg, MS

Professional and efficient. This company really listens to you and responds in a timely manner.

3 years ago

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Huagang Chen Arlington, TX

Fast and professional service. You can call or do it online for your repair needed. recommended.

3 years ago

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