Choice Home Warranty: Read 47,871 User Reviews From Real Homeowners

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Verified Customer

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Hossein Moaddab Rockville, MD

It's horrible warranty, they take your money but won't pay any penny back to fix your insured appliances

8 years ago

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Verified Customer

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Darel Palmer Huntsville, AL'

Choice is intent on not covering major items - HVAC,Dishwashers, Refrigerators etc

8 years ago

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TD Posner

Very prompt claim assignments for good technicians to service issues.

9 months ago Edited October 27, 2025

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Therrel Henderson

Wonderful Experience with this Company! I highly recommend them!

9 months ago

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Omayra Salgado

They are so responsible. They came quick every time that I have a claim.

9 months ago

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Carolyn

Great service . Best company will recommend to family and friends.

9 months ago

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Yutueng

CHW provides a great service and fast responsive on my claim

10 months ago

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Brandi Cardwell

Worth the investment because things are always going to break!

10 months ago

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beulah campbell

Choice Home Warranty always follow through in a timely manner

11 months ago

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Larry

Quick service on my hot tub repair. 2 day turnaround was excellent

11 months ago

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James Storey

Everything was Outstanding, price, Service, Well worth Having CHW.

11 months ago

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AB

Expedient service. Service guy was friendly and helpful . Fast excellent service

2 weeks ago

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Vicki

The technician was great, but it took 2 weeks to get the appointment. Not good when a refrigerator goes out.

1 year ago

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Patti Cormier

Corey was very professional and on time; he let me know what was going on every step of the way.

1 year ago

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Laszlo Somodi

Service technician was here in 48 hours and took care of the problem in a very professional way

1 year ago

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Ashfaq

I am happy with choice home warranty, When I call are emails then work Don very short time

1 year ago

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Azhar

I am very happy with Choice home warranty service , quick responses , nice people.

1 year ago

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tim pirkey

paid extra for coverage of sump/jet pump,the unit failed,they rejected my claim,i then tried to remove the extra coverage,and get reimbursed,they won't do that.when my policy expires i will not be renewing.

1 year ago

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Skylar Patton

I have filed a claim 2 times. Both times they sent someone out for a $75 fee, just to tell me something is broken but the warranty won’t cover anything. Honestly a giant waste of money and time.

1 year ago

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Kathy Benadi

Thanks choice for getting us a technician to fix our heater quickly. Appreciate it.

1 year ago

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Tricia Nelson

1 year ago

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Adelina

Very good service, muy profesional, on time , excelente contractors, onset . 100 % Garantía.

1 year ago

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Keith Lewis

Choice Warranty sales team and customer service did not honor the service fee charge I agreed to with them. No response from them and contract still show the higher call fee. The sales team is very rude and unprofessional.

1 year ago

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Jeff

Quick and easy claims process, quick repair scheduling, fast, one stop repair.

1 year ago

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Jean

Technician came in a timely matter and fixed my problem right away. No problems!!

1 year ago

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Bizuneh

I am happy with Choice Home Warranty. I have been getting quick response and service from them.

1 year ago

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Faye

I am very satisfied with Chice Home. Last time I called they took care of the issue right away.

1 year ago

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Raquel Negron

Fast ,professional service.Allways answers service calls on time and the service is excellent.

1 year ago

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Stan

1 year ago Edited October 7, 2024

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Joseph

Great company, Knowledgable staff. I would recommend them to friends and family.

1 year ago Edited July 3, 2025

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Aurea

Tried calling about a problem with leaky faucet & Robot didn’t understand. Said I would get a call back 17 hrs. ago. Still waiting.

1 year ago

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Robert

I am very disappointed in the service I received on the repair of my gas range. Ive had on two separate occasions repairmen fail to fix a problem with my Whirlpool gas range.

1 year ago

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Jane

It is taking too long to get a claim resolved … almost 3 weeks without a working washing machine. First service appointment was 10 days after initial claim was submitted. Not one bit happy about this.

1 year ago

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Amber

I have had a problem with my washer. It stays wet on the inside and does not dry my dishes. After several visits from Technicians l am sitting with the same problem but a little worst

1 year ago

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Glenn

I ran out of time. I’m to old and not fast enough on these phones and I don’t have a computer

1 year ago

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Cynthia

They responded quickly and provided a wonderful sub contractor. I am very happy.

1 year ago

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Gregg Edwards

Simple to make a claim, appointment was quick, repair was approved and finished the same day.

1 year ago

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Raymond

The process to report a covered breakdown was simple, quick and a repair was completed timely.

1 year ago

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David Ward Port Orange, FL

He was very nice and explained things to us . He did not leave a mess. One time

2 years ago

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Richard Greenberg

This was my second request for help in about one month. Their service was excellent.

2 years ago Edited April 10, 2024

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dana pace Universal City, TX

Easy process and plumbing company that was sent was great. They were knowledgeable, friendly and thorough.

2 years ago

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Katherine Williams

The technique was courteous and respectful. He took care to protect our property during his visit.

2 years ago

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chris christensen Atlanta, GA

When I signed up for the warranty your representative told me after I specifically asked him if A/C and Heating units were covered and he said if they couldn't repair them, they would replace them which is untrue.

2 years ago

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Rick Sachs

2 years ago Edited April 2, 2024

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Sherry Regan Denver, CO

Ross was very efficient and identified the problem right away! My first call for anything

2 years ago

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Kathy Ely, NV

It was easy to use. The agent I talked to did not understand my problem but did get me someone to fix it very quickly.

2 years ago

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Brent West Las Vegas, NV

I've worked with a few different home warranty companies and Choice Home Warranty is by far the worst. They can't find technicians to fill claims because they don't want to pay them.

2 years ago

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Richard Galloway

It is simple and efficient. They have provided the service I required every time I was in need.

2 years ago

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Shirly Boots

They don’t pay for things. Even when they send a check it is past the promised 30 days. Customer service reads from a script and cannot actually provide valuable information.

2 years ago

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Choice home warranty

Service was fast and the service person did a good clean up job after the problem was addressed.

2 years ago

Choice Home Warranty Reviews