Choice Home Warranty: Read 41,986 User Reviews From Real Homeowners

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Carla Thomas Shalimar, FL

Ease of service and making a claim is very easy

2 years ago

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JEAN kesly HYPPOLITE Brockton, MA

great customer service and no waiting time when callng,

2 years ago

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Deanna Posey-Banks GA

Good experience My son has asthma. Needed AC fixed asap.

2 years ago

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David Schuppert Las Vegas, NV

Excellent customer service Very nice to talk too

2 years ago

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Mike Shabazian Brewster, MA

Shaunel M and her partner were very professional and helpful. Thank you.

2 years ago

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Teresa Caldwell Alpharetta, GA

The communication through email of the tech arrival or updates.

2 years ago

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Carl Staunton, VA

Customer service answered all questions

2 years ago

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Angela Penland IL

The customer service, the length of time to have a technician come out and the reimbursement allowance is absolutely pathetic

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 4th, 2022

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Dissastified customer Las Vegas, NV

My experience was horrible overall. One of your staff gave terrible customer service.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

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Nadine Frankfort, IL

My sales rep, McKenzie, was very friendly and helpful.

2 years ago

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Banala Bhaskar Downingtown, PA

Good and prompt service. Technician is very knowledgeable.

2 years ago

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Cindy

Choice warranty immediately responds to my issues.

2 years ago

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Twanda Hill Puyallup, WA

Neutral right now...this is my 1st claim and it's taking a bit of time for them to sign off.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

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E takacs Butler, NJ

Tech was on time, friendly and knowledgeable.

2 years ago

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Carla Selvera Texas City, TX

Quick professional service, technician keep me informed.

2 years ago Edited June 6, 2022

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Elizabeth Suazo Cheyenne, WY

Very prompt and very friendly. The job was done quickly. Thanks

2 years ago

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Cynthia Newman

On time response and good results. Great price

2 years ago Edited May 8, 2024

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Rachelle Anderson Nashville, TN

He do a good job I’m glad to become choice home warranty

2 years ago

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Eliana Becerraf Carmel, IN

Fast response to the claim Good technician

2 years ago

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Paolo Montemaggi

easy to get in touch, affective and efficient

2 years ago

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Renea Garnes Columbus, OH

Michael was quick efficient in and out hassle free.

2 years ago

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Bloudo Huntsville, AL

Everything was explained in a way I could understand.

2 years ago

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John Nathan

Very affable, efficient and knowledgeable agent.

2 years ago

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michael thomasson

Agent was very helpful and answered all my questions

2 years ago

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Edna Carmona Phoenix, AZ

Great service! Fast and professional Thank you

2 years ago Edited April 11, 2022

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shi zhang Villa Park, IL

Very fast response and repair. Good job!

2 years ago

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Joseph Allen

It took way too long between the day I filed the claim until a repairman had been scheduled to complete the repair....March 28th to May 16th.

2 years ago Edited May 15, 2024

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Robert Van Jones Gulf Breeze, FL

Excellent follow through and professionalism.

2 years ago

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Linda Howard New Orleans, LA

I love the fact that the response time was within 24 hrs

2 years ago

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Stella Dougherty Tampa, FL

You call for help and they want you to wait 5 to 6 days for a technician can fix the problem!!!

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Apr. 13th, 2022

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Tushar Thakkar Elgin, IL

Excellent service with quick turn around on the request.

2 years ago

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cooolpanda panda Las Vegas, NV

Easy to navigate the website to file a claim.

2 years ago Edited November 29, 2023

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Louis Szuch Bradenton, FL

Daniel was extremely friendly, informative abd professional

2 years ago

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Deloris Carter Mansfield, TX

Love the customer service rep very helpful

2 years ago

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Dan Walkup North Las Vegas, NV

Very professional Quick clean and to the point

2 years ago

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T Joseph Hardy Martinsburg, WV

I was amazed concerning the cost compared to my other Warranty Company

2 years ago

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Nancy C. LaDuke

The person I spoke to was very helpful and polite.

2 years ago

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Terry Miller Tomball, TX

The technician was very courteous and professional.

2 years ago

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Chris Glombik Cibolo, TX

Professional, efficient service regarding my claim!

2 years ago

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Hardik Patel Monmouth Junction, NJ

Paula was very detailed while explaining.

2 years ago

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Tracey Scarlett Charlotte, NC

On time and quick service for heating when I needed it!

2 years ago

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Tonya Ferguson Baltimore, MD

Respond quickly to your claim input. However, takes several days before tech comes out

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 15th, 2022

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Carol Putman Phoenix, AZ

The technicians are all experienced, well trained and very pleasant people

2 years ago

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SHARON SUMMERS Fort Mill, SC

Excellent service and qualified technicians!

2 years ago

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Trisha Wright Shepherdsville, KY

Prompt response to claims and great technicians.

2 years ago

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Gus Abreu Virginia Beach, VA

Quick response, good contractors. AAA+++

2 years ago

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Darlene Thompson Decatur, GA

Very good service on time and quick response to problems

2 years ago

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Cheryl Calazara Chesapeake, VA

Fast and professional electrician. Very impressed.

2 years ago

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Christine Noel Pittsburgh, PA

Choice Home Warranty Great service from reliable companies

2 years ago Edited September 7, 2023

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James McMann 'Ewa Beach, HI

The repair men sent have been very good.

2 years ago

Choice Home Warranty Reviews