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Choice Home Warranty Reviews

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9.3

Overall Score

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Monique Blackwood, NJ

The service was the best and very fast and accurate.

1 year ago

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star star star star star

Judy F Boyd Chicago, IL

Response is quick; service companies professional.

1 year ago

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Morgan Thomas Bonaire, GA

Pretty quick response to get a tech out for issues.

1 year ago

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Clifford Hendersonville, TN

Good customer service Very knowledgeable personnel.

1 year ago

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star star star star star

Cornelio Isidro Elk Grove, CA

Response immediately when problem arise.

1 year ago

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star star star star star

Nicole Willis Marietta, GA

James was excellent. Best plumber you have sent so far.

1 year ago

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Pastor Benjie T. Nobles Moultrie, GA

Excellent customer service and not bad for the money.

1 year ago

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star star star star star

Sandra Henderson, NV

Liked how fast they got someone out and repaired

1 year ago

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star star star star star

bestcompany.com Dunnellon, FL

Very happy with RPG he is very professional .

1 year ago

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star star star star star

Christine Maricopa, AZ

Quick service appointments. Problems fixed!

1 year ago

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JW Hernando, MS

The current claim has been ongoing for about a month. The lack of communication is less than acceptable.

1 year ago

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Tim Davis Garden City, MI

Quick responses to my claim. Multiple contractor choices.

1 year ago

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Jean Fresno, CA

Prompt and professional service provided

1 year ago

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Ela D San Diego, CA

Very fast response Very flexible Professional

1 year ago

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evel jes Corpus Christi, TX

Fast response with multiple claims highly recommended

1 year ago

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Gerald VA

Service provider repaired our leak in minutes.

1 year ago

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Leon Ledet Houston, TX

Thank you Choice Home Warranty for the replacement of my Torsion Spring.Well Done

1 year ago

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Robert Bates Tulsa, OK

Great service and very knowledgeable contractors

1 year ago

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Thomas Taylor Port Saint Joe, FL

Quick resolution to our claim. Very satisfied

1 year ago

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star star star star star

Suresh Boggarapu

Completed work in one visit nice work th

1 year ago

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derrick

In my experience, CHW has been the most difficult to work with, borderline fraudulent, and utterly rude service company I've ever dealt with.

1 year ago Edited January 10, 2024

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Ed Hela Burgettstown, PA

My first claim was an issue with a dishwasher I flied the claim on March 7th and there still no resolution to the problem

1 year ago

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Chuck Casavant

once we got a legitimate estimate your case mgmt folks unrealistically and unfairly reduced it.

1 year ago

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Jackie Las Vegas, NV

Still haven’t fixed garage door. I bought the part from Amazon. Broken since March 6th. Scheduled for Wednesday 4/12. Keeping fingers crossed.

1 year ago

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Bertran Dallas, TX

Technically know what he was doing and fixed the problem

1 year ago

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Larry Sparks, NV

tech knew how to get the job done. very knowledgeable

1 year ago

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Susan Eugene, OR

The individual who came was fine. The Choice employee needs lessons in Customer Service. They are rude, disrespectful, unprofessional, and unhelpful.

1 year ago

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Maty hardison Portage, IN

8 to 10 day average on claims. Very disappointed with that amount of time for a fix.

1 year ago

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Nancy FL

Great customer service for first time user

1 year ago

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Joshua Fredonia, KS

Great help! Easy to talk to and scheduling.

1 year ago

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Jim Runge Picayune, MS

Quick response and the contractor was outstanding!

1 year ago

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Richard Daddato Hoboken, NJ

Excellent service! Highly recommended…..

1 year ago

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Vincent Greene Leander, TX

They seem to pick and choose which claims they will approve. The customer service department are non responsive

1 year ago

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Boerge Deist Alpharetta, GA

on time, friendly, knowledgeable,professional!!!

1 year ago

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Timothy H Lindeman Greensboro, NC

I was promised a refund for a service that I paid for, but my account has not been credited (yet).

1 year ago Edited January 10, 2024

star star star star star

richard rush Boynton Beach, FL

Took care of my claims promptly and Correctly

1 year ago Edited January 10, 2024

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sidney cramer Delray Beach, FL

Great experience from initial phone call to actual service

1 year ago

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Pruthvi Raju Buffalo Grove, IL

Great service and excellent Claim processing

1 year ago Edited January 10, 2024

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Michelle Bock Waterford, MI

Service was fast and reliable. Very happy

1 year ago

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Richard Uhrich Winnebago, IL

Quick response time. Always courteous on the phone.

1 year ago

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Marinelle Bland Lincolnton, NC

It was easy to submit work order request.

1 year ago

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David Mann New Hope, AL

The simple explanation and the effort to help with the different options

1 year ago

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John Kerley

Service was fast and professional and joy to work with.

1 year ago

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Andrew Huebner Simpsonville, SC

Awesome service, knowledgeable and professional

1 year ago

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Rodney Jackson Hinesville, GA

Very professional and knowledgeable technician…

1 year ago

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Dee Dee D

Easy to use. Needed clarification but was provided.

1 year ago

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D J Glover Hazel Green, AL

Daniel was very thorough and informative sales person.

1 year ago

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Debra Richardson High Point, NC

The Technician was professional and very knowledgeable

1 year ago

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Juliana San Antonio, TX

CHW was very responsive and took care of the issue!

1 year ago

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Teka Forsyth

I can call up or get right online to file a claim.

1 year ago