Choice Home Warranty: Read 45,811 User Reviews From Real Homeowners

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Shad ISMAIL JERRY WELLS

Bad service don’t recommend to anyone vendors don’t responds

10 months ago

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Cecile

AWAITING SINCE DECEMBER FOR AN APPOINTMENT TO DUCTWORK

11 months ago

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Mary Lynn Mollner

The service and that they denied my claim.

11 months ago

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John

Choice failed to return a call about getting a new AC.

11 months ago

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JLS66

Whenever I call them about a problem, they find a way to deny the claim.

11 months ago

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Linda Wadsworth

Rates continue to go up but the service does not

11 months ago

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Mario

They refused to Service my sump pump. Awful customer service.

11 months ago

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Stanley sandle

no good, you said that you would fix my freezer, but so far I am still waiting?

11 months ago

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Don

Because I paid for the contract/service.

1 month ago

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Norman

Great reviews online- not much else to say.

1 month ago

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Marvin

Still waiting for CHW reinbursement All paperwork was submitted

1 month ago Edited November 8, 2025

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Awais

Its neutral feedback based on service delay.

1 month ago

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Stephen

They were the low cost provider in my area

1 month ago

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Alan

Had a policy before and renewed but service under new policy is not as good

1 month ago

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Jorge

Seller purchased this policy upon sale of house

1 month ago

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Wilma

I wish I did not buy this warranty except for appliances - plumbing was a disappointment

1 month ago

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Shad Morris

Works well, the service is quite prompt.

7 months ago

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Carla

Quick on getting my electricity issue taken care of.

8 months ago

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Mike

Not good. I sent an overnight letter to the CEO and I still have not heard back from him. 👎

1 year ago

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Tracey SadlerFoote

I hated no being allowed to speak with a representative.

1 year ago

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Andrew Tracy

I tried to get help with a leaky pipe that is just outside my bathroom and they canceled the claim.

1 year ago

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Maretta

The process is easy the contractors suck.

1 year ago

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Daniel

Did not cover bathroom flange and wax ring on toilet

1 year ago

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William Rooks

Had to come out of pocket with $1500 for a water heater the plan stated $85.00

1 year ago

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Stephen Nardozzi

It's been MONTHS and no results or help from Choice. Time for a refund and new warranty company.

1 year ago

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Earl

This company is not the same company I contracted with 3 years ago——-in a very Bad way

1 year ago

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Shannon

I was waiting for three weeks for someone to fix my electric it was hot in my house

1 year ago

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William

More prone to wanting to compensate than fix .

1 year ago

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Linda

You did not reimburse me for my water heater during a disaster during Hurricane Beryl

1 year ago

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Michael

Still in a Better Business Bureau dispute with Choice Home Warranty claim they refuse to cover

1 year ago

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Talal

Most of the time It seems like they are looking for any reason to deny the claim,

1 year ago

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Elizabeth

They let me down when I needed them the most. I will not be renewing my policy.

1 year ago

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Tim

It took almost 1 year to fix my ac had to keep calling to get somebody to fix it

1 year ago

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Arthur Anderson

I think the service fee should be less than $80

1 year ago

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Lynda Rix

Took a long time to even get a technician

1 year ago

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Candace

For the 4th time someone came to fix my ice maker in the kitchen and still does not work!

1 year ago

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Bob

What is there to like?? NOTHING. They have been nothing but pain pain to work with.

1 year ago

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Faye

Problem setting appointments with technician.

1 year ago

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Thomas

you send service folks that are terrible and don’t know their job

1 year ago

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Janis Rozenbergs

It is a scam. Paying for a warranty and they asking me to pay for the replacement

1 year ago

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Daniel

They can't find people to work in our area and there customer support is in the Philippines

1 year ago

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Ricky

AC down been down since june 6, techs have been here 2 times and ac is still down

1 year ago

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Ananias

Company does not use reputable service providers.

1 year ago

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James Allan Morgan

Trouble finding me a quality company for repairs.

1 year ago

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Jack

Good value for the money for piece of mind

1 year ago

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Carlos

The three Claims has problems with the Company

1 year ago

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Chester Martel

Discovered that my oil fired furnace is NOT covered

1 year ago

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Nick

I never received a part ordered for me.,

1 year ago

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Michael

I'm tired of dealing this you guys. I need to find another vendor. I paid 5 years upfront.

1 year ago

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Richard

On a recent call to fix my A/C, I was charged $90 and Choice refused to fix my unit

1 year ago

Choice Home Warranty Reviews