Choice Home Warranty: Read 41,986 User Reviews From Real Homeowners

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Verified Customer

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Ed Hela Burgettstown, PA

My first claim was an issue with a dishwasher I flied the claim on March 7th and there still no resolution to the problem

1 year ago

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Verified Customer

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Chuck Casavant

once we got a legitimate estimate your case mgmt folks unrealistically and unfairly reduced it.

1 year ago

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Verified Customer

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Jackie Las Vegas, NV

Still haven’t fixed garage door. I bought the part from Amazon. Broken since March 6th. Scheduled for Wednesday 4/12. Keeping fingers crossed.

1 year ago

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Verified Customer

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Bertran Dallas, TX

Technically know what he was doing and fixed the problem

1 year ago

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Verified Customer

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Larry Sparks, NV

tech knew how to get the job done. very knowledgeable

1 year ago

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Verified Customer

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Susan Eugene, OR

The individual who came was fine. The Choice employee needs lessons in Customer Service. They are rude, disrespectful, unprofessional, and unhelpful.

1 year ago

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Verified Customer

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Maty hardison Portage, IN

8 to 10 day average on claims. Very disappointed with that amount of time for a fix.

1 year ago

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Verified Customer

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Nancy FL

Great customer service for first time user

1 year ago

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Verified Customer

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Joshua Fredonia, KS

Great help! Easy to talk to and scheduling.

1 year ago

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Jim Runge Picayune, MS

Quick response and the contractor was outstanding!

1 year ago

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Richard Daddato Hoboken, NJ

Excellent service! Highly recommended…..

1 year ago

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Vincent Greene Leander, TX

They seem to pick and choose which claims they will approve. The customer service department are non responsive

1 year ago

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Boerge Deist Alpharetta, GA

on time, friendly, knowledgeable,professional!!!

1 year ago

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Timothy H Lindeman Greensboro, NC

I was promised a refund for a service that I paid for, but my account has not been credited (yet).

1 year ago Edited January 10, 2024

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richard rush Boynton Beach, FL

Took care of my claims promptly and Correctly

1 year ago Edited January 10, 2024

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sidney cramer Delray Beach, FL

Great experience from initial phone call to actual service

1 year ago

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Pruthvi Raju Buffalo Grove, IL

Great service and excellent Claim processing

1 year ago Edited January 10, 2024

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Michelle Bock Waterford, MI

Service was fast and reliable. Very happy

1 year ago

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Richard Uhrich Winnebago, IL

Quick response time. Always courteous on the phone.

1 year ago

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Verified Customer

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Marinelle Bland Lincolnton, NC

It was easy to submit work order request.

1 year ago

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David Mann New Hope, AL

The simple explanation and the effort to help with the different options

1 year ago

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John Kerley

Service was fast and professional and joy to work with.

1 year ago

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Andrew Huebner Simpsonville, SC

Awesome service, knowledgeable and professional

1 year ago

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Rodney Jackson Hinesville, GA

Very professional and knowledgeable technician…

1 year ago

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Dee Dee D

Easy to use. Needed clarification but was provided.

1 year ago

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D J Glover Hazel Green, AL

Daniel was very thorough and informative sales person.

1 year ago

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Debra Richardson High Point, NC

The Technician was professional and very knowledgeable

1 year ago

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Juliana San Antonio, TX

CHW was very responsive and took care of the issue!

1 year ago

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Teka Forsyth

I can call up or get right online to file a claim.

1 year ago

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Charlene East Lansing, MI

The technician was very professional and knowledgeable.

1 year ago

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OSCAR R ESTRADA Montreal, QC

He was efficient, knowledgeable and considerate.

1 year ago

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Kathyh garner

Professional on time very knowledgeable

1 year ago

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Michael

Quick response to fixing the problem at my home

1 year ago

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Verified Customer

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Maureen McClanahan St Louis, MO

Making a claim is east and usually quick to get a repairman out.

1 year ago

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ROY GRAHAM Fresno, CA

SEEMS LIKE BETTER COVERAGE FOR LESS MONEY AND FASTER SERVICE

1 year ago

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Joanne Sanger, CA

EXCELLENT CUSTOMER SERVICE. ANSWERED ALL MY QUESTIONS I HAD

1 year ago

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paul o'neill Dallas, TX

The plumbers where very courteous and professional!!

1 year ago

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Rick D. Tampa, FL

Sales representative was very professional

1 year ago

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Jim Berkes Miami, FL

Excellent service done in a timely manner!!

1 year ago

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Ilse Arevalo Pacoima, CA

GREAT CUSTOMER SERVICE AND QUICK RESPONSE

1 year ago

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Adolfo Cortes San Antonio, TX

Excellent Service !! Professional People

1 year ago Edited July 3, 2023

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Verified Customer

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brunopdb Wilmington, NC

Quick service with knowledgeable technicians

1 year ago

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Verified Customer

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Don McNamara Justice, IL

Good Customer Service, Good Congtractors. A+

1 year ago

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David Shanholtz Lexington, MA

The technician was friendly and very professional.

1 year ago

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Verified Customer

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Rebecca Boczkowski Waukesha, WI

Happy with the contractors they’ve sent out.

1 year ago

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Verified Customer

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April Marshall Kernersville, NC

Takes too long for response to get work done. Denies claims are initial approval

1 year ago

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Verified Customer

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Pamela Bullhead City, AZ

Excellent customer service! Very happy we chose Choice

1 year ago

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Verified Customer

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christie grant Fort Worth, TX

Easy to talk to very professional and unstood my problem.

1 year ago

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Arnold Marks Dallas, TX

Responsive, respectful, realistice and reputable

1 year ago

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greg burleson

Quick response! The app is very easy to use.

1 year ago

Choice Home Warranty Reviews