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9.3

Overall Score

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Lee Halyard Virginia Beach, VA

They did a good job they showed up on time and they got the job done.

1 year ago

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Annie Perry

Took a little time but they got the job done.

1 year ago

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linda hing-moreyra

Amazing customer service. Response time is fast

1 year ago

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James Burlington, NC

People here on time, fixed problem and were very efficient

1 year ago

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JoAnne T Newton, KS

My daughter sheas her can’t be fixed and they are supposed to replace, but I am not hearing from them after 4 phone calls

1 year ago

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William Boiling Springs, SC

Poor service, no support and the appeals process is a joke. What bothers me more than anything is the fact that they do not deal honestly with me.

1 year ago

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Jeannette Larson Vallejo, CA

Very friendly and helpful has no problem

1 year ago

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ROBERT LOGSDON Morganton, NC

GOOD PRICE AND NICE KNOWLEDGABLE PERSON I SPOKE WITH

1 year ago

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Mrs L Corpus Christi, TX

Quick and easy to work with. Professional contractors.

1 year ago Edited January 10, 2024

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Charmaine Madison, AL

Service was fast and technicians were professionals.

1 year ago

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Christine Fullmer Des Moines, IA

The ease of filing a claim. The friendly people in customer service.

1 year ago

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Melissa Littlefield Charlotte, NC

easy to make a claim gets a technician out quickly.

1 year ago

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lorelei garrett Fayetteville, NC

Prompt. Good communication re: issue. Prompt service.

1 year ago

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Shelton Trotman Baltimore, MD

Speed of service - Easy to file a claim

1 year ago

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Sandie Gammon Memphis, TN

You answered request quickly. Thank you.

1 year ago Edited January 10, 2024

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Dennis Rockwell Waxhaw, NC

He was on time and quickly resolved our problem

1 year ago

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Debra Lynn Amerson McDonough, GA

The ease of enrollment and the coverage offered

1 year ago

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LW

Good service & got my broken A/C & toilet fixed

1 year ago

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Matica Cohen Monmouth Junction, NJ

Fast response,problems are addressed,great service

1 year ago

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James Walter San Antonio, TX

Service and speed of technicians to fix probkem.

1 year ago

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Timothy Conaway McKinney, TX

Fast service with kindness and professionalism

1 year ago

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Indira “Mrs.Dee” Brommer

I loved how easy it was to file a claim on line.

1 year ago

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Michael Anderson Milwaukee, WI

Great service and professional on time and get the job done right

1 year ago

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MENE ZUA Tampa, FL

The technician was on time and was professional.

1 year ago

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Noorbaloochi

Gentleman (Nathan J) was very professional.

1 year ago

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Shirin Lockport, IL

The service was excellent but was not promptly despatched.

1 year ago

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Bob Mackay

He did a great job. He knew what he was talking about.

1 year ago

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HoMa Fairfield, OH

Excellent customer service and contractors

1 year ago

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Katie Galvin Carlsbad, NM

Loved the promptness and pleasant repair man.

1 year ago

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Kenneth Reed Louisville, KY

Quick and efficient. I am pleased! Thanks

1 year ago

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Afaf I Anaheim, CA

Punctual and true! Very knowledgeable n polite technician.

1 year ago

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Ghazal Iram Easton, PA

I’ll not rate this time because I’m not happy at all and your costumer service and case manager were not helping at all

1 year ago

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Wanda Broomall, PA

Customer Review Video

1 year ago

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Anuj Bidani Rehoboth, MA

Customer Review Video

1 year ago

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Rebecca

Easy to deal with Saved me time & money

1 year ago

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YaYa Smith Ashburn, VA

Great value, customer service hours should be extended and claim turnaround time.

1 year ago

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Jana Conner Satsuma, FL

Very helpful about your plans and coverage available

1 year ago

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V Kumar

Very prompt, courteous and efficient technician

1 year ago

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Carol Martini Chattanooga, TN

Timely response, professional service, will recommend

1 year ago

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Abiye Iyo Madison, MS

The technician did his best to resolve the issue

1 year ago

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grandpa b Columbus, OH

like ease of submitting on line any issues we have and which are covered by

1 year ago

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Ebenezer Asiem

Showed up on time and very professional.

1 year ago

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Nellie Webb Tucson, AZ

Prompt service and completed day of service!

1 year ago

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larry bradley Las Vegas, NV

After three days and two technicians, I'm still attempting to get my washer working.

1 year ago

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Lynnetta W. Monroe, LA

Like the technician, Disliked the response of claim rejection and fabricating a statement that the technician didn't make.

1 year ago

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Cedric Clark Baton Rouge, LA

Kept their promise and found a contractor ASAP for my A/C

1 year ago Edited August 17, 2023

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Peggy Nunn Carrollton, GA

He was very knowledgeable, polite and we would use him again.

1 year ago

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Donreco Glaze Bessemer, AL

The App is very convenient.. The Amount of money For Appliances definitely needs to be Increased..

1 year ago

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Rolande Pepin Englewood, FL

Was really pleased with the quick response.

1 year ago

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Clifford LaFreniere Modesto, CA

Very easy and response time was almost immediate

1 year ago