Choice Home Warranty: Read 47,220 User Reviews From Real Homeowners

star star star star star

Alana Los Angeles, CA

Albert was very nice and explained everything perfectly to me. The process was very easy to set up.

2 years ago

star star star star star

Cheryl Messerschmitt Las Vegas, NV

I loved the contractor. I did not like that it took so long to finish the repair.

2 years ago

star star_border star_border star_border star_border

Spoonyg

The worst customer service and assistance process I have ever experienced. I filed a complaint with the BBB. My problem persists because CHW assigns work to technicians who are unable or unwilling to resolve the problem.

2 years ago

star star star star star

Judy Broome

I like to call for a repair and a repairman comes in a couple of days and fixes my problem.

2 years ago Edited June 28, 2024

star star star star star

Lillie M Green Charlotte, NC

Came a day Earlier, very polite and concern. I was very pleased. Thank you Ms. Lillie Green

2 years ago

star star star star star

patKban Tucker, GA

It’s easy to open a claim. The response is practically instantaneous. The site is user friendly.

2 years ago

star star_border star_border star_border star_border

Michelle Adam Rock Hill, SC

I have not received any response from Choice as to what my service provider said I need done. I have nothing to say if the repair I need done has been approved or not? How long do I have to wait?

2 years ago

star star star star star

Marsha Orlando Lakewood, NJ

I had to file claim on internet I wanted to talk to someone but it worked out fine

2 years ago

star star star star star

Robin DiCarlo Williamsburg, VA

There is nothing like the ease of mind by having a Home Warranty Company like Choice Home Warranty.

2 years ago

star star star star star

Betty Cammer Southaven, MS

Good customer service. Prompt appointment schedule. Very knowledgeable and respectful contractor.

2 years ago Edited February 6, 2024

star star star star star

Helen Las Vegas, NV

choice home warranty is responsible for all my claims and the service is fast and efficient

2 years ago

star star star star star

Robert Chapa Orange Grove, TX

was quick the explain coverage. explained different options. explained different payment options.

2 years ago

star star star star star

Margiee. Fender CA

It was super easy to file a claim. I highly recommend this company to my clients all the time

2 years ago

star star star star star

Bubba Landis

They were fast and knowledgeable and fixed my washing machine in 1 and half days

2 years ago

star star star star_border star_border

Nathaniel Ousley Jr

It seemed to me like pressure on me to decide that I should get the long term deal. I almost just said to forget the whole thing .

2 years ago

star star star star star

Linda Gail Mathewson

I like Pepe. When I asked for a sooner visit he was right here & fixed the leake. Thank you.

2 years ago

star star star star star

blsddva1 Ashburn, VA

Customer Service agent was courteous and professional. The price was affordable.

2 years ago

star star star star star

JOHN O DENNIS York, NE

PLUMBER has always been on time and is very efficient in correcting the problem.

2 years ago

star star_border star_border star_border star_border

Mary Lindley Casa Grande, AZ

Adjustment less than installing and can't even make my own choices on purchase (Home Depot card) I would think adjustment would be based on cost of parts to repair plus installation.²

2 years ago

star star star star star

Sarah McIntyre Houston, TX

It turned out I didn't need help after all but I had a timely appointment just in case.

2 years ago

star star star star star

Mustafa Kirikci Northbrook, IL

Though my heater was broken, you repaired it in such a short time, so I really appreciate that.

2 years ago

star star star star star

DeWayne Rooks Austin, TX

Great service, was fast and communicated with me throughout getting my ac unit fixed.

2 years ago

star star star star star

christine Lathrop Santa Rosa, CA

Luis was very helpful and knowledgeable. I would definitely use his service again.

2 years ago

star star star star star

Michael Leal Chicago, IL

Great service no problems. Gentlemen was very nice and professional. Thank you.

2 years ago

star star star star star

L. A. Ashburn, VA

Thank you for being a trust worthy, proffessional go to, for my home needs in 2023.

2 years ago

star star star star star

Clyde E Simms Cathedral City, CA

2 years ago

star star star star star

Ronald Crawford Bowie, MD

On time, knew wat he was doing. Found the issue and let me know how it would be solved.

2 years ago

star star star star star

Alexander MacKenzie Satellite Beach, FL

Friendly and knowledgeable. Went about his business and quickly repaired the problem.

2 years ago

star star star star star

Goutam Das

Liked prompt and efficient service. $65 seems high for this service with insurance.

2 years ago

star star star star star

Jq McMillion Woodbridge, VA

Great customer service. I have placed several claims and always have a good experience.

2 years ago

star star_border star_border star_border star_border

William James Richmond, VA

I contacted choice about the malfunction of my countertop microwave. No one shared that it had to be in the wall. Sears technicians came on November 29 to access the damage and told me choice would give me a call.

2 years ago

star star star star_border star_border

Raymond Nip Houston, TX

You only pay the little amount fix, but not pay the big amount, even the labor charge or part of the fix amount. Why I need to buy warranty.

2 years ago

star star star star star

Andrew Reese TN

He was friendly, professional and efficient. I would not hesitate in hiring this gentleman!

2 years ago

star star star star star

Jon P Waldorf, MD

He was professional and capable. He quickly diagnosed the problem and told us his next steps.

2 years ago

star star star star star

Zia Syed Austin, TX

Great Service, Technician came on time and replaced the Broken Garbage Disposal. Recommended

2 years ago

star star_border star_border star_border star_border

Cassandra Piercin

Claims are rejected without a detailed reason for the reject. Appeals are a waste of time, as they are fixed on their rejection. They scam you by pocketing premium and never providing service.

2 years ago

star star_border star_border star_border star_border

Robert Mckenzie Derby, KS

They sell you a policy then do not stand behind it. Send you contacts that you can't get in touch with then tell you when they do answer the claim is not covered. Then they charge you to cancel a worthless policy.

2 years ago

star star_border star_border star_border star_border

Edra Hernandez

not happy with this company. service is never good we have to wait for someone to come and they never do so we call and they say they will find someone else mean time our product is not being fixed.

2 years ago

star star star star star

Jolene Hovis San Antonio, TX

I was pleased that the repairman came so quickly and recognized what the problem is.

2 years ago Edited February 21, 2024

star star star star_border star_border

Rob Burnstein Las Vegas, NV

Choice does a good job on repairs. But if you have a nicer house they do a very poor job of unit replacements of like or similar units

2 years ago

star star star star_border star_border

Barry Johnson Ball Ground, GA

Try talking to a supervisor....there not there?...they will call you back...still waiting after making request twice a month ago

2 years ago

star star star star star

Ayodele Oduba Lagos, LA

I like the prompt service and the commitment shown towards resolving customers' issues.

2 years ago

star star star star_border star_border

Michael Battle

I disliked the "Bait and Switch" tactic used in my renewal process. I was told one price for my service fee only to be different after I renewed.

2 years ago

star star star star star

Phong Le Houston, TX

Very good customer service. Taking care of anything they can be the best for customer.

2 years ago

star star star star star

Fred Peterson

Got a great deal with a good company to take care of my house. Thank you very much.

2 years ago

star star star star star_border

S S

I like the ease of using the Choice warranty. I dislike they do not have vendors and having to find one myself.

2 years ago

star star star star star

Cathy Hancook West Lafayette, IN

Very quick response on accepting technician's diagnosis for broken garage door. Replaced instantly!

2 years ago

star star star star star

Mary Kulp

The person on the phone was very helpful. Hard to understand due to his accent. Very courteous

2 years ago Edited November 20, 2023

star star star star star

Amanda Alvarado Dallas, TX

Michael was awesome. Very attentive and got me the best price overall. Thank you!

2 years ago

star star star star star

Cliff Heitz Fruitland, ID

we have had some issues that needed repair tech, and choice has been very helpful to have.

2 years ago

Choice Home Warranty Reviews