Choice Home Warranty: Read 47,220 User Reviews From Real Homeowners

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Jeff

Quick and easy claims process, quick repair scheduling, fast, one stop repair.

1 year ago

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Jean

Technician came in a timely matter and fixed my problem right away. No problems!!

1 year ago

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Bizuneh

I am happy with Choice Home Warranty. I have been getting quick response and service from them.

1 year ago

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Faye

I am very satisfied with Chice Home. Last time I called they took care of the issue right away.

1 year ago

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Raquel Negron

Fast ,professional service.Allways answers service calls on time and the service is excellent.

1 year ago

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Stan

1 year ago Edited October 7, 2024

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Joseph

Great company, Knowledgable staff. I would recommend them to friends and family.

1 year ago Edited July 3, 2025

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Aurea

Tried calling about a problem with leaky faucet & Robot didn’t understand. Said I would get a call back 17 hrs. ago. Still waiting.

1 year ago

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Robert

I am very disappointed in the service I received on the repair of my gas range. Ive had on two separate occasions repairmen fail to fix a problem with my Whirlpool gas range.

1 year ago

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Jane

It is taking too long to get a claim resolved … almost 3 weeks without a working washing machine. First service appointment was 10 days after initial claim was submitted. Not one bit happy about this.

1 year ago

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Amber

I have had a problem with my washer. It stays wet on the inside and does not dry my dishes. After several visits from Technicians l am sitting with the same problem but a little worst

1 year ago

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Glenn

I ran out of time. I’m to old and not fast enough on these phones and I don’t have a computer

1 year ago

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Cynthia

They responded quickly and provided a wonderful sub contractor. I am very happy.

1 year ago

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Gregg Edwards

Simple to make a claim, appointment was quick, repair was approved and finished the same day.

1 year ago

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Raymond

The process to report a covered breakdown was simple, quick and a repair was completed timely.

1 year ago

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David Ward Port Orange, FL

He was very nice and explained things to us . He did not leave a mess. One time

1 year ago

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Richard Greenberg

This was my second request for help in about one month. Their service was excellent.

1 year ago Edited April 10, 2024

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dana pace Universal City, TX

Easy process and plumbing company that was sent was great. They were knowledgeable, friendly and thorough.

1 year ago

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Katherine Williams

The technique was courteous and respectful. He took care to protect our property during his visit.

1 year ago

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chris christensen Atlanta, GA

When I signed up for the warranty your representative told me after I specifically asked him if A/C and Heating units were covered and he said if they couldn't repair them, they would replace them which is untrue.

1 year ago

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Rick Sachs

1 year ago Edited April 2, 2024

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Sherry Regan Denver, CO

Ross was very efficient and identified the problem right away! My first call for anything

1 year ago

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Kathy Ely, NV

It was easy to use. The agent I talked to did not understand my problem but did get me someone to fix it very quickly.

1 year ago

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Brent West Las Vegas, NV

I've worked with a few different home warranty companies and Choice Home Warranty is by far the worst. They can't find technicians to fill claims because they don't want to pay them.

1 year ago

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Richard Galloway

It is simple and efficient. They have provided the service I required every time I was in need.

1 year ago

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Shirly Boots

They don’t pay for things. Even when they send a check it is past the promised 30 days. Customer service reads from a script and cannot actually provide valuable information.

1 year ago

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Choice home warranty

Service was fast and the service person did a good clean up job after the problem was addressed.

1 year ago

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john tobler Las Vegas, NV

It takes to long to get someone here. Once they came the response was shortly answered.

1 year ago

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Miriam BONAPARTE Tampa, FL

Great customer service. Choice was able to get a technician over in a timely manner.

1 year ago

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Hosahalli Y Nagappa West Bloomfield, MI

The technician identified the problem, and ordered the parts needed for repair. Completed the work

1 year ago

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Loreal Blackwell

Poor follow through for making sure the contractors are responsive and coming out didn’t replace my furnace. I had to pay $4500 out-of-pocket, and they just keep calling to Try to get me to renew.

1 year ago

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Don Kidd Pickerington, OH

Quick and easy approval process. Now just waiting for the new Water Heater install appointment.

1 year ago

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ALICIA P. GILLIARD Temple Hills, MD

I just a little disagree with my last claim. I have to pay haft of the price of the Water Heater Tank that was installed/replace my old one.

1 year ago

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Jennifer Nichols

Representative was excellent and we look forward to doing business with Choice Home Warranty

1 year ago

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Jeff Taylor Ormond Beach, FL

My AC unit was working properly when I bought the warranty. It has now failed but my claim was denied because they say it was not in proper operating condition when I bought the policy

1 year ago

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Alan Laurie Hot Springs Village, AR

In some instances it would be nice to use a contractor you are familiar with or are currently working with.

1 year ago

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Lester Williams Phenix City, AL

Your company is very rude to the customers. I would not recommend your company to anyone. Please review the call for to today. Please refund my money back. And I will give you a back review on all social media.

2 years ago

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Ramon Gonzales

Technician was very friendly and knowledgeable and explained everything in detail

2 years ago

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K Barge Franklin, OH

Choice Home Warranty made getting a home warrenty easy to do and easy on my wallet.

2 years ago

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Mohammad Ahmed Orange, CT

Choice Home Warranty repaired the much needed air conditioning system in my home.

2 years ago

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Sophie Duke Haughton, LA

I totally don’t understand them rejecting my claim, when others have filed the same claim and got assistance! I’m considering dropping this service and going with another. I got no satisfaction.

2 years ago

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Andrea S. Charleston, SC

timely repair on my central ac unit. technician was on time and very professional.

2 years ago

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Leanne Smith North Richland Hills, TX

My garbage disposal has been broken since January 5th, and I am still trying to get it fixed. They keep closing my tickets, and I keep paying the $75 and still I am washing my dishes by hand...

2 years ago

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Lynette B Park Forest, IL

I don't like the fact that they won't take the time to actually investigate the plumbers that they send to your house. Some are actually lousey..

2 years ago

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Peter Orejimi Lanham, MD

Great!! I am happy with the service of the technicians. I hope that you will keep it up.

2 years ago

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John T Henderson Stamford, CT

Prompt response and scheduling of company to address issue. Professional, courteous.

2 years ago

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Amy Stuhlmacher

It takes 30 days to get a voucher from Lowe's for a new appliance. This is unacceptable. I am now without a washer for another month with 3 children.

2 years ago

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Mark King Kannapolis, NC

I love the value, convenience and service. I am disappointed that it takes 30 days to get my reimbursement.

2 years ago

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Anthony Caccavelli Hampstead, NC

We put in a claim that should have been taken care of , but WAS NOT and we had to pay out of pocket. My husband has contacted Management to talk to them about this.

2 years ago

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Bahadur Dhillon

So far choice home warranty being very good and taking care the business in timely manner.

2 years ago

Choice Home Warranty Reviews