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Choice Home Warranty Reviews

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9.4

Overall Score

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Sidney Posy Warwick, RI

It is worth it. You save on unexpected costs and they find the professionals for you.

2 years ago

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Laura Dalessandro Northfield, OH

I would give a zero if I could. Filed a claim on my broken water softener. Nothing ever done about it. I even called said I was going to cancel. Lady talked me into keeping it. Said she would take care of it. Nope!

2 years ago

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jannette Wild Slidell, LA

amazing young man named Miguel repaired my a/c, I highly recommend this company.

2 years ago

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Vanissia Prout New Orleans, LA

AWESOME - ON TIME. VERY PROFESSIONAL AND FOCUSED ON SATISFACTION!! WOW JESSE J WAS GREAT!!!

2 years ago

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James Moorman Queens, NY

Everything has been amazing, ever time I put in a claim, it is handle with urgency,

2 years ago Edited January 10, 2024

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Martin Ellis Wild Marietta, GA

Known cost of the repair, good standard of technicians and leaving the serviced product in working order.

2 years ago

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Bill Blackburn Philadelphia, PA

George was extremely knowledgeable, professional and quickly got the job done in no time!

2 years ago

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Danny Golden Silsbee, TX

The man was very knowledgeable and what he was doing and showed up on time and did a good job.

2 years ago

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Jim Blythe Owens Cross Roads, AL

The technician was extremely thorough in his inspection of the washer and dryer.

2 years ago

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Kitkat Seminole, FL

Choice responded immediately to my problem and had a tech out to me in less than 24 hours

2 years ago

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Elisa Bracamonte

The premium cost is climbing , copay is climbing and the replacement costs of items are not sufficient to make this warranty worth while.

2 years ago

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Karen Harrison San Antonio, TX

Everything was timely and the service guy was absolutely great and was very helpful.

2 years ago

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Myrtle Cook Ruskin, FL

Very knowledgable, very polite, explained everything, and completed the job to my satisfaction.

2 years ago

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Edwin Bercovici Milwaukee, WI

I disliked that your company does not provide honest service and makes bs excuses. When you denied coverage for a water heater that does not function, the plumber said that your determination is bs.

2 years ago Edited June 27, 2023

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Juan Maldonado San Antonio, TX

The fact that the representative kept giving me a better deal every time we negotiated.

2 years ago

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Richard Tessler Powell, OH

I had my refrigerator repaired that a few months later had to pay another 45 dollars. My toilet was repaired than they would not pay the second time

2 years ago Edited July 19, 2023

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Ismael Gonzalez North Las Vegas, NV

So far so good, made the claim and site accepted it and assigned claim number right away

2 years ago

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Adel Karas Montgomery, TX

David B with Trade Wind AC, is an outstanding technician, Please assign him for any future AC jobs.

2 years ago

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becci3359

Customer Review Video

2 years ago

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jean pinckney Mt. Pleasant, SC

Service was prompt, no long waiting before I was contacted and work was done satisfactory.

2 years ago Edited January 10, 2024

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Marilyn

First time calling for service. Everything was handled great and the project was fixed right away.

2 years ago Edited January 10, 2024

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Tawana Samuels Haltom City, TX

Sharpe Services and Jared W are ripping poor people off like me, I got a second estimate on my a/c unit, turns out I saved over thousands of dollars and getting ripped off at the same time. Just Bad Business

2 years ago

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Cesar A Falconi Houston, TX

Prompt response to my claim, and the profesional technician chooses to perform an inspection

2 years ago Edited June 20, 2023

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david mcdonald Jacksonville, FL

The money I have saved, easy process and timely response is well worth this service

2 years ago

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Anthony Papantonio Greensboro, NC

Kirk W was very good. His explanation of the warranty was very good. I'm happy with the company

2 years ago

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Jim Foerstner Mason, OH

Kevin was very thorough explaining the A/C & furnace options, and answering all my questions.

2 years ago

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Linda Nelson Layton, UT

This is an AMAZING company!!! Quick response to a flood-like situation! ❤️❤️

2 years ago

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Thomas DeHoog Kodak, TN

The technician was able to quickly diagnose the problem and solved it to my satisfaction.

2 years ago

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Mary Rios Milwaukee, WI

Pleased that my AC unit was fixed and I didn’t have to spend thousands on a new one!

2 years ago

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Gunjan Ganediwal Pompano Beach, FL

horrible horrible horrible company. Save yourself. Do not sign up with them. They will never stop calling. And they will charge you for every little thing under one pretext or another.

2 years ago

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Lorenzo Taylor Killeen, TX

Everytime I need any maintenance or repairs they’re quick and it’s always done right

2 years ago

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Greg V Fayetteville, NC

Don't like much , still trying to replace my dishwasher , now I gotta wait near 3 weeks for the check and see about the rest of the finances to finish the project

2 years ago

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Steve Jurado Austin, TX

Armando M is very polite and professional. He made making my choice easier to do. Thank you.

2 years ago

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John Phoenix, AZ

i like the way your company does business with there costomer straight forward dont changes

2 years ago

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Judson Chappel Mandeville, LA

It was easy to submit my claim, and they were here within 12 hours to fix my a/c!

2 years ago

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Cheryl Lynn Hayward, CA

The tech was on time and fixed the dishwasher quickly. He is extremely knowledgeable. You

2 years ago

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Yvette Register Altamonte Springs, FL

Glad I have the service. The repair specialists are knowledgeable and efficient.

2 years ago

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Susan Bowen Washington, DC

Choice is always efficient when handling a repair request and very reasonable pricing.

2 years ago

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Kristen McJacobson Amarillo, TX

The technicians have been great and tried to fix our unit, but choice denies claims, stating the problems aren’t normal wear and tear. We’ve had a home warranty since we purchased our home in 2008.

2 years ago

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Pent54

I've had mixed experiences with customer support. One technician was thorough and resolved the issue, while another simply looked at the problem and charged a fee without providing any service. Scheduling was also a bit challenging at times. Overall, I'm satisfied but hope for more consistency in service.

2 years ago Edited January 16, 2024

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Esther Roberts Houston, TX

Response time was great. Fixed the problem to our satisfaction. Technicians were very polite and professional.

2 years ago

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Dolleen Jenkins Middletown, DE

I did like the plumber he was very professional and did a great job, He explained everything vey well

2 years ago

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Bernard Muriithi Fayetteville, AR

It took forever to get my concern evaluated, language is put in policy to help the company avoid approving claims. Watch out...Do not say you weren't told. They do not deserve one star, my experience.

2 years ago

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Joel League City, TX

The Technicians came at the right time and fixed the garage door as soon as possible.

2 years ago

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Shirley Evans Pennington Gap, VA

was pleased with quick response when claim was posted but stated my policy didnt cover it which has plumbing system in it

2 years ago

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Paul Jackson Houston, TX

Quick professional response to issues. Repairmen are knowledgeable and responsive to needs

2 years ago Edited July 12, 2023

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William F. Wappingers Falls, NY

Someone was out next day and repair was completed. Thanks Choice. Thanks olive air

2 years ago

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Michele D

Allijah had great customer service skills and provided multiple plans and payment options.

2 years ago

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AnnMarie DiMaio Tarpon Springs, FL

The loophole to fix my ac cost me $ 1,500 This should be explained by the ac company before they send someone out. Put me into extreme debt and had no choice due to no ac for 3 days and upcoming surgery the next day.

2 years ago

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LARRY N GILBERT Kansas City, MO

I like The Company Because They Stand By Their Work. And that's What We're Looking For

2 years ago

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