Choice Home Warranty: Read 52,481 User Reviews From Real Homeowners

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Verified Customer

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Gary Bennett Brandon, FL

They always provide a prompt response to repair request

4 years ago

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Angela Visger Greenbrier, TN

Easy peas. Make 1 call to them and problems solved

4 years ago

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Sada Pyakurel Reynoldsburg, OH

Excellent customer service work done on time.

4 years ago

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Jan Lughermo San Antonio, TX

They have always been prompt and efficient.

4 years ago

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Betty Las Vegas, NV

Difficult to determine if a claim should be filed. Short tempered customer rep.

4 years ago

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Maurita Harris Phoenix, AZ

Most of the time the issue has been resolved in a reasonable time period.

4 years ago

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Robin Riding Kansas City, MO

They don't do anything they are supposed to do never call back is taking 3 weeks to get fridge looked at very poor service

4 years ago

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Miriam Stiefel Englewood, NJ

unresponsive; I have to call many times before my issues are resolved. No emergency service. The left hand doesn't know what the right hand is doing

4 years ago

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Stephen Weathersby Fishers, IN

They are having a problem with providing me with technicians, and providing me with accurate info regarding filing a claim.

4 years ago

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Janice Myrtle Beach, SC

My refrigerator was authorized for replacement and I was offer less than 500.00 to replace a 2,999.00 refrigerator. We are now in arbitration!!!

4 years ago

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Sandy Thorp Mesquite, TX

Their promise to "fix it or replace it" doesn't mean they will replace an appliance with one of similar quality.

4 years ago

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Terry deringer Canton, GA

Most of the people you sent to my house or garage mechanics, they have no clue what they're doing!

4 years ago

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Anonymous Las Vegas, NV

It's a great service. It was done perfectly.

4 years ago

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Jim Henderson, NV

On time and job well done and thats all I have

4 years ago

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Megarie D van Sickel Venice, FL

Prompt service by both Choice and the vendor they sent.

4 years ago

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James Centreville, MS

They was really helpful with the problems we were having

4 years ago

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Ed Lockliear

I had a frustrating experience with their service. The dishwasher claim process was misleading, as they promised a replacement but offered a low-quality substitute instead. Communication was poor, and it took too long to receive the settlement. I also faced issues with plumbing repairs, where the contractor did a rushed job. Overall, I'm very unsatisfied.

4 years ago Edited January 10, 2024

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Verified Customer

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Khem sharma Winter Garden, FL

Very professional and work gets done timely

4 years ago

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Lori Winfield Sanford, FL

The company does not hesitate to do what is right.

4 years ago

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Prashant Cherukuri Pompano Beach, FL

Prompt customer service and great technicians

4 years ago

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Judy Brown Dacula, GA

Easy to open claim, easy to use customer service dor

4 years ago

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Patricia Green Covington, GA

Very easy to get a tech for an issue that I had.

4 years ago

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John

Prompt knowledgeable friendly service, quick repair

4 years ago

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Elizabeth Romard

Good service and prompt attention to my problemd

4 years ago

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Jacquelin Connelly Woodbridge, VA

The service was very professional and knowledgeable.

4 years ago Edited January 10, 2024

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Juan Cisneros Pasadena, TX

Cause every time I need them they are very helpful

4 years ago

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linda ervin Beech Island, SC

Excellent service great customer service

4 years ago

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sheryl Brown Fort Lauderdale, FL

Excellent service, and the companies they send are foid

4 years ago

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Frances Herrell Columbus, OH

Good service but hard to be without hot ater for 7 days

4 years ago

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Linda Peterson Bakersfield, CA

When my AC went out they were very quick and professional!

4 years ago

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Maritza Cuesta McConnells, SC

They have been speedy to resolve all our issues

4 years ago

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Michael C Savage Newton, NJ

they took my claim quickly and responded quickly.

4 years ago

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Vera Hulgin Doylestown, OH

They were prompt and kept us up to date on our request.

4 years ago

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Falon Quast Sanford, FL

Everytime I've needed Something you have come through asap!

4 years ago

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Renee Chicago, IL

They are very responsive when I have an issue.

4 years ago

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Robert Council Myrtle Beach, SC

They have been great with handling my claims.

4 years ago

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Josephine Gizzo Mesa, AZ

They send someoneright away as soon as they can

4 years ago

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clyde neville Prescott Valley, AZ

THEY ARE GREAT AT COMMUNICATION AND GREAT AT RESPONCES

4 years ago

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Arthur Acedo Mesa, AZ

Service people were well qualified and respectful.

4 years ago

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Darleen Masturzo Davenport, FL

So far they have been helping me my issues. I hope they maintain it

4 years ago

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Deb Johnson Oklahoma City, OK

They always come thru. One time it was a struggle to get a fair amount.

4 years ago

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Sophia Lenett Quinones Orlando, FL

Timeframe for work approval needs to improve, and timeframe to receive a voucher is way too long

4 years ago

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Allen Clark Spring Lake, NC

It was great until I had to use it and the next month my payment went up 10.00 dollars a month.

4 years ago

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Mrs. O Clifton Park, NY

process to get work done takes too long to assign a contractor, ie broken pipe can't be fixed until approved

4 years ago

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Leanne Wheless Perryton, TX

They suck. We were not only out the $72 a mo th we paid but $85 for a service fee. You have nothing but lied and jerked us around.

4 years ago

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Verified Customer

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Georgia salkey Huntington Station, NY

They cannot fix the oven not sure if the partes they putting in its new .it was just fox and not I try to cook it's not working

4 years ago

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Susan Marzano Vero Beach, FL

Won't return phone calls, people say they can't fix it and we paid $45 and my husband fixed it . Not pleased out all. I think it is a racket!!!!

4 years ago

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Susan poulin Sabattus, ME

If it take 2 weeks in a heat wave to get ur Air Conditioning fixed I sure hope my heating system doesn't break down in mid winter ice storm.

4 years ago

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Stephen E. Fraley Punta Gorda, FL

Tech was prompt, efficient and thorough.

4 years ago

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Marian GM Katy, TX

Timely, courteous, professional, & knowledgeable.

4 years ago

Choice Home Warranty Reviews