Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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Patricia Abeyta [Northwest CTA] Las Vegas, NV

The customer service provided by Greenland Appliance for my washer was excellent.

3 years ago

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Jeff Bash Toledo, OH

The process of approval took way too long. It will be eight days from the start of claim before the tech will be back to install part.

3 years ago

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Muralie Krishna Avon, CT

This is the worst company to deal with and they promise something and when it comes to the time of action you will see that whatever they said is not even 10 percent of what was promised

3 years ago Edited November 30, 2022

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Sharon Clay Gwynn Oak, MD

Reliable, Fast, Great service Technician! I recommend Choice Home Warranty to who owns a home

3 years ago

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hugo dominguez El Paso, TX

Is not fair when the contract say repair or replace. My washer is not repaired son the company only offer $343.00 when any washer cost over 500 or more plus taxes

3 years ago

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Rox Tyson Charlotte, NC

Quick turnaround time to get service. Service tech are very professional great attitude.

3 years ago

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HLHale2020 Phoenix, AZ

Choice Home Warranty was responsive and got our problem taken care of in a timely manner.

3 years ago

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Rae van Maanen Little River, SC

The repairman was punctual. He resolved the problem quickly. He was knowledgeable and professional.

3 years ago

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Kenneth Friedman Conroe, TX

Response time was great. An appointment was set up the same day the claim was submitted.

3 years ago

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Susheela Nathan

I've had a positive experience with Choice Home Warranty. They respond promptly and follow up effectively. I had an issue with my HVAC system that took a few calls to resolve, but they handled it well. The technician for my freezer was also very prompt and helpful. Although there was a mix-up with scheduling a recheck, they corrected it quickly. Overall, I'm satisfied with their service.

3 years ago Edited January 10, 2024

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Brian Terrell Lancaster, CA

So far, with my first, yet not finished, experience, my experience has been poor. My claim was denied and Choice Home warranty has claimed that what I know yo be true is false. Not a good start, guys,

3 years ago

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Tim R Boynton Beach, FL

The worst . They can never find a service repair company to fix the problems. They say it will be scheduled within 24hrs. That's not my experience twice now. I believe it's a scam and will not use them ever again.

3 years ago

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M Walker Atlanta, GA

It takes days for a technician to come out after you file a claim then there is always an issue with them paying for a claim

3 years ago

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Gina Portsmouth, OH

The warranty provides what it says it will, and the technician sent was stellar.

3 years ago

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norman kaminowitz Jupiter, FL

Kevin an experience and professional technician wouil use him again in a heart beat

3 years ago

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Kimberly Payne Las Vegas, NV

Excellent as advertised , everything has been handled professionally and quickly.

3 years ago

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Bill Layton Round Rock, TX

I've had to use Choice several times this year and they have always taken care of my issues

3 years ago

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O TX

Scheduling a service call went smoothly with quick response time. Hoping to have good results!

3 years ago

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John Quest Dripping Springs, TX

This company is terrible. Over six weeks and still can't get a simple re-key done. All we get is ads from them to add services. Would never use this company again. Be warned.

3 years ago

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Barbara Swann Burlington, NC

When I have an appliance to break down Choice gets me a technician as quickly as possible.

3 years ago Edited January 10, 2024

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Cathy Allen San Antonio, TX

I was denied a replacement expansion tank on my water heater that is require by a regulatory code. Your team said it was an add on and not part of the water heater. I am canceling my account.

3 years ago

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Resa Canter Antioch, TN

They could not find a plumber for my problem so ad voiced that I could find one and submit the claim.... Low and behold I followed all the instructions and they denied the claim

3 years ago Edited October 28, 2022

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woebegong Columbus, OH

It took too long to get a technician for my area to come and fix it. That being said, the technician was efficient, courteous and very knowledgeable.

3 years ago

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Roland Cumor Naples, FL

Professional, friendly service people, and quick service. Address the problem and quick response.

3 years ago

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John Lehighton, PA

The technician was very professional and honest. Unfortunately Choice Home Warranty, that took 3 weeks to get a technician, refused to pay for the service that was necessary.

3 years ago

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Dick Koch Palm Beach Gardens, FL

Your tech was thorough and knowledgeable. Wish we could have him on every repair.

3 years ago

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Bob Dee Sea Isle City, NJ

I Have dealt with Choice before and have always been satisfied, prompt and quality service.

3 years ago

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Bailey Orland Park, IL

Technician was prompt, professional and completed the job in a timely manner. Highly recommend.

3 years ago

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Lyn'ay B Fredericksburg, VA

The contractors show up close to their designated time, are professional, friendly, and knowledgeable.

3 years ago

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Juan Almader Tucson, AZ

Frost AC was great! Professional and nice. Thank you and good luck for the future!

3 years ago

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maria meleca Miami, FL

Great service. Easy process to get things set up. Service techs are very professional and nice

3 years ago

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anita cardoza

Technicians were not sent on several occasions, but were given the opportunity to get our own tech.

3 years ago Edited January 10, 2024

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Shani Martinsville, IN

Your company is a scam you gave me 343$ for a new washer based on wholesale prices even knowing I have to pay retail prices. 525$ I will be reviewing your company for my 1 million follower base as a scam company.

3 years ago

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George Marshall San Antonio, TX

Professional, all questions answered, and I liked the additional options presented.

3 years ago

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Freddie Garza Wasilla, AK

Very easy to file a claim, was given information on technician in a timely manner

3 years ago

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Maria Herson Elk Grove, CA

Quick response . Altho I have complained too much I still prefer to stay in ur company.

3 years ago

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Gina Divello Harwood Heights, IL

I love CHW. Extremely helpful and the technicians that are sent out are wonderful.

3 years ago Edited January 10, 2024

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desere n Flushing, MI

Choice is refusing to pay for a repair of my washer. Stating that the hinges on my washer are physical damage due to me opening and closing the lid. in reality it’s rust from being 9 to 11 years old.

3 years ago

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Ram Nagamohan Houston, TX

The technician was extraordinarily knowledgeable and friendly. So happy we got him.

3 years ago

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Barbara Turner Springfield, IL

Prompt response! Good service people are skilled and Professional! Reasonably priced.

3 years ago

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Dick Wall Dallas, TX

Excellent results and service from the providers that Choice Home Warranty has suggested thus far.

3 years ago Edited January 10, 2024

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Kyle Martin Dallas, GA

It has been good I feel its a bit over priced but if something goes wrong it's worth it.

3 years ago

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Edwin sinsuat Ladson, SC

Very satisfied, great customer service and the contractors are all great. Best company for sure.

3 years ago

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Louise Roles Alpharetta, GA

So far they've been pretty good about getting someone out here in a timely manner.

3 years ago Edited August 28, 2023

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Carolyn Sharp Indianapolis, IN

Took 3 weeks to get my air conditioning fixed. First guy cancelled day of service. 2nd guy came several days early and was great seigrist sheet metal and air I highly recommed

3 years ago

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uyonda lovett Kings Mountain, NC

I don’t like them. My dishwasher does not work. And can’t be fixed caused leaking to my floor now I have floor Damage. Choice still in refused to replace it. Not I don’t have a dishwasher

3 years ago

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LaVoris Satterfield Philadelphia, PA

Customer service Representative was excellent he explain my entire policy in details.

3 years ago

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M V

I keep getting assigned technician appointment times that are impossible for me to be home for. This then requires me to make multiple phone calls and be on hold for long periods.

3 years ago

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Emma Anderson Fairburn, GA

This is my first experience in the beginning it did not go well; however the rep. discuss the issue and she made it ok

3 years ago

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Donna Thomas Charlotte, NC

I just heard of them today. The experience was brief, painless. Going to look up the company, and look over the information when I receive your introductory email.

3 years ago

Choice Home Warranty Reviews