Choice Home Warranty: Read 52,493 User Reviews From Real Homeowners

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William M Dorris III Wylie, TX

It is really hit & miss, this last call was a great experience.

4 years ago

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Daniel Obioma Lawrenceville, GA

CHW does not answer calls immediately, they do not take care of repairs within a reasonable time.

4 years ago

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Victoria McVicker Aurora, CO

Appointments for repairs are always a long ways off after filing a claim for repair

4 years ago

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Carey smith Pearl, MS

Technician was hard to reach and it took two weeks of being without a refrigerator to understand.

4 years ago

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Robert Elton Parks

The technician knew exactly how to fix the problem.

4 years ago Edited July 12, 2024

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Bob Pacific Grove, CA

No ice maker coverage. No fireplace electronic coverage. No readiant heat coverage

4 years ago

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Beverly Stone Madison, MS

Slow response, too much focus on surveys, no replacements provided on covered appliances that fail repair.

4 years ago

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Cathy Justus

Less expensive repair on dishwasher was great. More expensive repair on air-conditioning was a total fail. Ended up paying for it out of pocket myself.

4 years ago Edited January 10, 2024

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Billy Sanders Conway, AR

When I had an issue they got it resolved immediately.

4 years ago

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Eugene A Dial Thibodaux, LA

Handle my repair work wuickly and professionally.

4 years ago

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Pia Tampa, FL

When I called to some repair done , choice was on time.

4 years ago

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Gary Schoonaert Scottsdale, AZ

Repair handled within 24 hours. Tech was great.

4 years ago

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Kay Rains Hurst, TX

They get repairmen out in a timely fashion

4 years ago

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Janette Semien Houston, TX

Managed to get my repairs paid for and installed.

4 years ago

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Will hellner Knightdale, NC

On time good techs fast service friendly service

4 years ago

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Mike Glor Kansas City, Kansas

Very professional honest and trustworthy

4 years ago Edited June 30, 2026

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Tanya R Nolen Alexandria, AL

On time to fix problems. Polite workers. Problems solved

4 years ago

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Ken Gaspard Baton Rouge, LA

They have been responsive when needing service

4 years ago

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Karen Dorbayan Centreville, VA

Right now I am in at a fair price. Hope it doesn't go up.

4 years ago Edited February 7, 2024

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L. Starr Montevallo, Alabama

Qualified servicer promptly provided. Work was excellent.

4 years ago Edited June 5, 2026

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Pearl van ness Hudson, FL

I can get in touch quickly. They answer my questions and are pleasant

4 years ago

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PJ Ford Houston, TX

I've only spoken to the lady that answers the phone. She was helpful.

4 years ago

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Kyle Cowan Kansas City, MO

Good way to protect home and easy to get fixes as needed

4 years ago Edited March 19, 2024

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Jim pero New Middletown, OH

Delays and problems with ac repairs at least 2 week delays and no compensation for inconvenient s

4 years ago

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Vincent Sedillo San Antonio, TX

Have had my dishwasher on the list to be fixed for over a month now and the company they chose has not repaired it yet,nor can I get a reason why

4 years ago

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Mark Donovan West Roxbury, MA

They couldn't solve the problem but they were polite and courteous and cleaned up any mess they made

4 years ago

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GARY J STROMPLE Oakdale, PA

so far when I had to use the warranty service was good

4 years ago

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Tom Moore Edmond, OK

Very efficient & listened to our problems!!

4 years ago

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Manny San Diego, CA

Professional technician and quality of service

4 years ago

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Franceda Hawkins Allen Houston, TX

Fast service,great resolution to claim ,great price

4 years ago

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Thomas Gowett Plant City, FL

Well worth the money. Easy to work with.

4 years ago

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Gerald Drewes Colorado Springs, CO

Always has been very good about handling my problems

4 years ago

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HERMINA T WINNER Las Vegas, NV

They always take care of what needs to be done or repaired

4 years ago

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Pradeep Buffalo Grove, IL

Choice is very prompt in resolving issues

4 years ago

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Crystal Stevenson Sicklerville, NJ

They came very fast each time I had a issue

4 years ago

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Jean Arceneaux Lafayette, LA

Amazing service very professional technician

4 years ago

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Kurt Kranzer Keller, TX

Great service , would recommend to others

4 years ago

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Gwen Garland, TX

They entered the job and started working.

4 years ago

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Barbara DuVall Kingsport, TN

They solve your problem as quickly as they can

4 years ago

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George Soric Pompano Beach, FL

Great and rapid response. Great service.

4 years ago

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Stephen Dickey Saint Johns, FL

They send people who know what they're doing

4 years ago

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Karen Pikesville, MD

Very prompt, knowledgeable and fix my issue

4 years ago

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Cynthia Baker, LA

Good service ,real friendly, and fast progess

4 years ago

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carolyn Deltona, FL

very fast in response time and communication

4 years ago

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RAJA ALLURI Chesterfield, MO

Awesome customer care and the response time is also good

4 years ago

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Leslie T Long Tucker, GA

Prompt/courteous/reasonably priced/thorough

4 years ago

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melissa sayles San Antonio, TX

service is excellent, wish the copay was cheaper.

4 years ago

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Deborah Kirvin Fort Worth, TX

Compassionate, professional, and will do what they say.

4 years ago

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Margie Poucher Lincoln, CA

They are prompt, polite, & knowledgeable

4 years ago

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Victor Franco El Paso, TX

Choice Home Warranty has always been kind and professional.

4 years ago Edited January 10, 2024

Choice Home Warranty Reviews