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9.3

Overall Score

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Jerry Cusick Minneapolis, MN

It was made easy to get a contractor lined up for rhe repair.

1 year ago

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star star star star star

Mommyof4 Edinburg, TX

Saves me a lot of money and it gives me peace of mind

1 year ago

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star star star star star

aab Newark, DE

Great service, peace of mind, great support.

1 year ago

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J D Carson, CA

Reliable and friendly customer service. Quick response

1 year ago

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Chad Imamura Las Vegas, NV

Pleasant and prompt service. Very convenient.

1 year ago

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Marc Rachofsky San Diego, CA

enjoyed the process with albert h as sales person

1 year ago

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Samya Shunnarah Birmingham, AL

Fix and Two was a great company. Did the job right.

1 year ago

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Christine

Wonderful company were fast and my washer repaired

1 year ago

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Thomas Tucson, AZ

Great service, easy to get a appointment

1 year ago

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Dr Suzanne Penn Chicago, IL

The customer service rep was outstanding!

1 year ago

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Bill Ostroski

Very informative and explained details entirely!!

1 year ago

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Margie Garcia

Awesome Company....Quick Reliable Excellent Service...

1 year ago Edited October 9, 2023

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Gary Meeks

Very responsive and great contractor that was sent out.

1 year ago

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Carolyn Lacey Mount Juliet, TN

Troy was easy to work with. He answered all my questions.

1 year ago

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Kapil Sharma Ponte Vedra, FL

Excellent Customer Service. Completely Satisfied.

1 year ago Edited January 10, 2024

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Joe Huntzinger Dallas, TX

Honestly terrible. 2 times I've tried this company and every time you file a claim they will try to find a way to avoid paying for anything.

1 year ago

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Barbara Baxter Moncks Corner, SC

Not always happy with CHW.Robert was great!

1 year ago

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Taj Mustapha Detroit, MI

Escalated case. Was handed professionally

1 year ago

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gary duarte Tucson, AZ

Showed up before the scheduled time and was awesome

1 year ago

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Delores Barnes

Appreciate the prompt response to my claim.

1 year ago

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brad1136 Missouri City, TX

The technician was great - he fixed my microwave.

1 year ago

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Rick Kammerman Mesquite, NV

REPRESENTATIVE VERY KNOWLEDGEABLE AND EASY TO TALK TOO.

1 year ago

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Breanna Dothan, AL

This rating is not for the technician so hopefully it doesn’t show for him. The technician was great. But the company choice should get 0 stars.

1 year ago

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Karl West Centreville, VA

Great service and quick fix with a friendly attitude!

1 year ago

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Jean Larson Thief River Falls, MN

I have had a claim in for over one week now and have had NO ACTION with any technician contacting me. I am so disturbed!!!

1 year ago

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Kelli Clark Visalia, CA

Fast service and honesty are what you offer

1 year ago

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Boris Ashburn, VA

The provider was very effective. CHW was not very responsive

1 year ago

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Chris Lipton Chicago, IL

I had an issue with my dryer, the repair didn’t fix my problem. Now they say I’m not covered!!! I purchased the top of the line package 😞

1 year ago Edited October 4, 2023

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David Rich

Customer Review Video

1 year ago

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Kristina Smith

Customer Review Video

1 year ago Edited September 22, 2023

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Karen

The response was quick and covered the oven door.

1 year ago

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Jim Fitzgerald Arkadelphia, AR

Quick customer service. They will take care of you...

1 year ago

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Yzelda San Angelo, TX

They were fast in getting my claim done right away.

1 year ago

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Ramsankar Cumming, GA

Identified the issue so quickly and fixed perfect.

1 year ago

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Karen brown Bullhead City, AZ

Jeffery really tried to help me. Very nice experience

1 year ago

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Nimesh Parikh Plano, TX

Quick response and good customer service.

1 year ago

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Annie Stevenson Denham Springs, LA

Filed my first claim today. Good value for the money.

1 year ago

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JR Buckner Madison, AL

Very responsive. The provider came the next day.

1 year ago

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Emmett Collins St. Petersburg, FL

Great customer service fast response great

1 year ago

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Carl Hegerty Dallas, TX

They were very quick to get appointment scheduled.

1 year ago

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erica robinson

They were prompt, courteous, and very pleasant

1 year ago

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Tamara Broidy

Great customer works until problem is resolved

1 year ago Edited October 4, 2023

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~ Newport, AR

The representative was very helpful and nice.

1 year ago

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Faustino Katy, TX

Thanks for help me end replaced with a new refrigerator

1 year ago

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Howard

Service was great. Alpha appliances was top notch

1 year ago

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Souad Woodbridge, VA

Good customer service Professional Services

1 year ago

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Ni Ke Pflugerville, TX

Easy to schedule and quick response time

1 year ago

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Loretta Houston, TX

Customer Review Video

1 year ago

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Snehal Ajmera

nice cooperative experience so far! Thanks.

1 year ago

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Maurice Redding Chicago, IL

The automated system worked extremely...a time saver!

1 year ago