Choice Home Warranty: Read 46,183 User Reviews From Real Homeowners

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JOHN O DENNIS York, NE

PLUMBER has always been on time and is very efficient in correcting the problem.

1 year ago

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Mary Lindley Casa Grande, AZ

Adjustment less than installing and can't even make my own choices on purchase (Home Depot card) I would think adjustment would be based on cost of parts to repair plus installation.²

1 year ago

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Sarah McIntyre Houston, TX

It turned out I didn't need help after all but I had a timely appointment just in case.

1 year ago

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Mustafa Kirikci Northbrook, IL

Though my heater was broken, you repaired it in such a short time, so I really appreciate that.

1 year ago

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DeWayne Rooks Austin, TX

Great service, was fast and communicated with me throughout getting my ac unit fixed.

1 year ago

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christine Lathrop Santa Rosa, CA

Luis was very helpful and knowledgeable. I would definitely use his service again.

2 years ago

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Michael Leal Chicago, IL

Great service no problems. Gentlemen was very nice and professional. Thank you.

2 years ago

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L. A. Ashburn, VA

Thank you for being a trust worthy, proffessional go to, for my home needs in 2023.

2 years ago

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Clyde E Simms Cathedral City, CA

2 years ago

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Ronald Crawford Bowie, MD

On time, knew wat he was doing. Found the issue and let me know how it would be solved.

2 years ago

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Alexander MacKenzie Satellite Beach, FL

Friendly and knowledgeable. Went about his business and quickly repaired the problem.

2 years ago

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Goutam Das

Liked prompt and efficient service. $65 seems high for this service with insurance.

2 years ago

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Jq McMillion Woodbridge, VA

Great customer service. I have placed several claims and always have a good experience.

2 years ago

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William James Richmond, VA

I contacted choice about the malfunction of my countertop microwave. No one shared that it had to be in the wall. Sears technicians came on November 29 to access the damage and told me choice would give me a call.

2 years ago

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Raymond Nip Houston, TX

You only pay the little amount fix, but not pay the big amount, even the labor charge or part of the fix amount. Why I need to buy warranty.

2 years ago

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Andrew Reese TN

He was friendly, professional and efficient. I would not hesitate in hiring this gentleman!

2 years ago

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Jon P Waldorf, MD

He was professional and capable. He quickly diagnosed the problem and told us his next steps.

2 years ago

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Zia Syed Austin, TX

Great Service, Technician came on time and replaced the Broken Garbage Disposal. Recommended

2 years ago

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Cassandra Piercin

Claims are rejected without a detailed reason for the reject. Appeals are a waste of time, as they are fixed on their rejection. They scam you by pocketing premium and never providing service.

2 years ago

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Robert Mckenzie Derby, KS

They sell you a policy then do not stand behind it. Send you contacts that you can't get in touch with then tell you when they do answer the claim is not covered. Then they charge you to cancel a worthless policy.

2 years ago

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Edra Hernandez

not happy with this company. service is never good we have to wait for someone to come and they never do so we call and they say they will find someone else mean time our product is not being fixed.

2 years ago

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Jolene Hovis San Antonio, TX

I was pleased that the repairman came so quickly and recognized what the problem is.

2 years ago Edited February 21, 2024

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Rob Burnstein Las Vegas, NV

Choice does a good job on repairs. But if you have a nicer house they do a very poor job of unit replacements of like or similar units

2 years ago

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Barry Johnson Ball Ground, GA

Try talking to a supervisor....there not there?...they will call you back...still waiting after making request twice a month ago

2 years ago

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Ayodele Oduba Lagos, LA

I like the prompt service and the commitment shown towards resolving customers' issues.

2 years ago

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Michael Battle

I disliked the "Bait and Switch" tactic used in my renewal process. I was told one price for my service fee only to be different after I renewed.

2 years ago

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Phong Le Houston, TX

Very good customer service. Taking care of anything they can be the best for customer.

2 years ago

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Fred Peterson

Got a great deal with a good company to take care of my house. Thank you very much.

2 years ago

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S S

I like the ease of using the Choice warranty. I dislike they do not have vendors and having to find one myself.

2 years ago

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Cathy Hancook West Lafayette, IN

Very quick response on accepting technician's diagnosis for broken garage door. Replaced instantly!

2 years ago

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Mary Kulp

The person on the phone was very helpful. Hard to understand due to his accent. Very courteous

2 years ago Edited November 20, 2023

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Amanda Alvarado Dallas, TX

Michael was awesome. Very attentive and got me the best price overall. Thank you!

2 years ago

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Cliff Heitz Fruitland, ID

we have had some issues that needed repair tech, and choice has been very helpful to have.

2 years ago

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Bin K McLean, VA

The technician Aleem was very professional and quickly identified the issue. Highly recommend.

2 years ago

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Alin Avitan

Great and fast service! Highly recommend Choice Home Warranty as a warranty company!

2 years ago

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Mike Zane

Great fast service thank you great follow up will recommend your company to co workers

2 years ago

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Andres Nevarez Bakersfield, CA

So far choice warranty has came through and saved my appliances. Easy to work with .

2 years ago

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Cheryl Morris San Antonio, TX

Quick service. No hassle. Set up service call already. I almost missed the call.

2 years ago

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Dolores Deifel Houston, TX

Brandon was determined to sign me up and got me the best deal possible. Great customer service.

2 years ago

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Ricardo Valenzuela Hialeah, FL

Ray came a day earlier replaced the compressor capacitor and had my a/c running in no time.

2 years ago

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Brad Billman Plano, TX

I llike the fact i can online place a service request and know it will be answered in the same day.

2 years ago

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Brian Nguyen

So disappointed! I place a claims for my refrigerator broke since 10/14/23 until now 11/8/2023 with clue what’s going happen to repair or replace. I will not going to renew.

2 years ago

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Robert M. Ruzzi Miami, FL

The claim was processed quickly and a repairman came out and resolved the problem in a timely manner.

2 years ago

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Edward Hanes Jeffersonville, IN

evrytime i call to get something fixed it is taking care of. When my contract is over i will renew.

2 years ago Edited December 7, 2023

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Leslie Alaquinez Houston, TX

I like the fact they cover mobile homes and all my customer experience with them have been great

2 years ago

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Channell Kaimikaua

Quick and easy to file a claim and service provider was out that same week! All repairs covered!

2 years ago

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GodsWoman757 Norfolk, VA

The technicians were early, professional, knowledgeable, and quickly resolved my issue.

2 years ago

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Kamar Salahi Canyon Country, CA

Ronaldo is very knowledgeable he was able to figure out the problem and fix it in a timely manner.

2 years ago

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Velia Peiz

Always get good service from all repair technicians. Easy to file a claim. Thanks

2 years ago

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Juana Vitale El Paso, TX

The gentleman that helped me was very polite and professional and the rate he gave me was The Best.

2 years ago

Choice Home Warranty Reviews