Choice Home Warranty: Read 52,460 User Reviews From Real Homeowners

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Sharalyn Plattsburgh, NY

They find a way to get out of paying for almost everything. If you have a $1200 dishwasher or other appliances, they offer you $150 for a new one.

3 years ago

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Benjamin Brown Winter Park, FL

Good communication, professional help from the technician.

3 years ago

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Kevin Aberdeen, MS

I always had my claim paid. Good customer service.

3 years ago

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DeBorah Goffney Whitney, TX

Service is good companies they sent are quality.

3 years ago

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Patricia Pierce Chicago, IL

The tecnition was great. The co pay could be a little lower.

3 years ago

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Stan BEEKS Chapel Hill, NC

Quick response and professional, customer service.

3 years ago

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Juanita Chatham Lumberton, TX

Explained what to do Great friendly service

3 years ago

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Troy OK

Fair and honest service. Great company!

3 years ago

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period swap11 Waite Park, MN

Had one situation that escalated up to a supervisor who took care of it.

3 years ago Edited November 8, 2023

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Rita Rapinesi-Davies

Great customer service! Engaging and informative tech.

3 years ago

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Zachary Bahner El Paso, TX

Disliked the fact that i had 2 companies verify inhad bad parts but the company would not replace these items becuase they were not broken yet.

3 years ago

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george robbins Atlanta, GA

The professional work and and speed was awesome

3 years ago

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Robert Timberon, NM

The problem was taken care of quickly and efficiently.

3 years ago

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Husam Akkoub

Great service love the value. Would not go anywhere else

3 years ago

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Marie Glen Allen, VA

Easy process; less stress; value for money.

3 years ago

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Karen Las Vegas, NV

The serviceman was prompt and very courteous.

3 years ago

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Patty Apex, NC

I like Choice Home Warranty, because they are dependable.

3 years ago

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Ron Kidd Denver, CO

I like how fast they are in getting your problems resolved

3 years ago Edited October 18, 2023

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Tina Ike Reynoldsburg, OH

So quick to respond to work orders. Great contractors

3 years ago Edited October 11, 2023

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Francisco Deltona, FL

nothing, good customer service and very friendly

3 years ago

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Samuel Memphis, TN

great co. fixed us right up. in a timely manner

3 years ago

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Thomas

Peace of mind and value of warranty. I feel protected

3 years ago

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Pamela Grubbs Huntington, WV

NEVER RESPOND IN 24- 48 HOURS !!! HORRIBLE COMPANY. THE WORST EVER. REFUSE TO HONOR ANY CONTRACT, BUT KEEP STEALING YOUR MONEY

3 years ago Edited October 11, 2023

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Jay Frazier Cottonwood, AZ

Timely and professional. Efficient and knowledgeable.

3 years ago Edited October 24, 2023

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Damita Reed Wingate, NC

Good service and quick response. Easy to request service

3 years ago

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Ronald McCully

Excellent service have not had a problem with this company

3 years ago Edited January 2, 2025

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Leroy Ferguson

The reps that come out are knowledgeable, friendly and get the job done

3 years ago

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Lynette McClain Denver, CO

The company has been great. Processing claims quickly.

3 years ago

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Lajunna Thornton Philadelphia, PA

Great customer service skills and good work

3 years ago

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Louis Goldman Venice, FL

Always sends experienced and polite contractors.

3 years ago Edited October 11, 2023

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Ronald Anthony Charlotte, NC

Quick response to claims, and the skill of the technicians.

3 years ago

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James Ericksen

Great home warranty. Great customer service.

3 years ago

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James Mandelbaum Providence, RI

They have service people that do not show when scheduled. I have a repair that has been two weeks and still no one assigned to do the repair.

3 years ago

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Aaron Las Vegas, NV

Technian was very good Did a great job .

3 years ago

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Margaret

I think it's pretty good, they answer right away. I would recommend them.

3 years ago

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Cherrie

They took care of me right away.

3 years ago

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Susan

I had very good customer support.

3 years ago

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Karen

Very timely, prompt.

3 years ago

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Glenn

They respond quickly.

3 years ago

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Lou

They've been very prompt and attentive.

3 years ago

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Trinisha

They had great customer support, very knowledgeable. I think they're trustworthy.

3 years ago

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Rasamy

We just made our first claim and it's been 2 weeks now since somebody has come out. It still has not been fixed.

3 years ago

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Marsha Temple, TX

Quick response time; website is easy to use.

3 years ago

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Jose Cruz Derby, CT

Great company handle my issues as quick as they could

3 years ago Edited September 27, 2023

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g b Minford, OH

He was very professional. Very knowledgeable

3 years ago

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Cherian

Good service the technician knowledgeable

3 years ago

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Hua Charlottesville, VA

3 years ago

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Robert Roth

Communicating with anyone concerning an already opened claim is not an easy process.

3 years ago

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Adrian Knox Fort Worth, TX

I like the fact that there are Timely responses to claims.

3 years ago

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Judy Wichita, Kansas

Thank you for the great communications on my claim.

3 years ago Edited July 23, 2026

Choice Home Warranty Reviews