Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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Howard Hadley Hammond, LA

Great customer service. Kept me informed every step of the way.

3 years ago

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James Dinan The Villages, FL

Your Technnician (Rodney) was great. His work ethics were second to none.

3 years ago

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Jay Reyes Hillsborough, NJ

Response time, knowledgeable service, willingness to solve the matter

3 years ago Edited January 10, 2024

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Jeanette Busch Kennett, MO

Have been pleased. With all service representatives sent by Home Choice.

3 years ago Edited January 10, 2024

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Riena Willie OK

This was my first claim. They were very quick getting someone out here and I loved that.

3 years ago

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Pam Myers North Port, FL

Tech came when he said he would. He was thorough, polite, and knowledgeable.

3 years ago

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Elizabeth Omada Agbo Houston, TX

3 years ago Edited January 10, 2024

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Paresh wadhwa Ashburn, VA

Excellent. Always on top of the call. They are very responsive.

3 years ago

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Rocky Ellicott City, MD

Excellent service. Ms Ari is the best employee. Keep up good work

3 years ago

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Samiul Khan Austin, TX

The claim was processed very fast. The technician came and fixed the problem.

3 years ago

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Brendalin Bacon Miami, FL

The service was great. He was professional and informative.

3 years ago Edited January 10, 2024

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jerry jackson Grand Prairie, TX

Good quality service that more affordable than the competitors prices.

3 years ago

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Barbara Country Club Hills, IL

Always so quick and efficient very professional at all times!

3 years ago

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Leo Jones Harvey, LA

When made a claim, a repairman appointment date and time was scheduled within an hour,

3 years ago

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Garry Bass Huntsville, AL

Approachability, reasonableness, willingness to explore alternative packages

3 years ago

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Bob P Richmond, TX

Quick, professional. The company that you sent was outstanding

3 years ago

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Allison Mooring Lafayette, LA

My oven was unpredictable and they gave me $600 to buy a new one.

3 years ago

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Lashay DIY Creations Memphis, TN

Great service. Quick to come home and see issues. Great communication

3 years ago

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Vernon Gisi Seattle, WA

Prompt response. Person refered was knowledgeable and pleasant to work with

3 years ago Edited January 10, 2024

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Larry Moore Germantown, TN

Very professional, expedient, and very understanding to the customer’s needs.

3 years ago

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D W Covington, GA

Choice Warranty claims they have the best services but takes forever to replace & replaces at a VERY LOW amount. RIDICULOUS

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback and concerns to the Director of Customer Relations.

Jul. 29th, 2021

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Spodyo Chicago, IL

very satisfied with services received. will recommend to family and others.

3 years ago

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Donald C Dallas, TX

The agent walk me through the plan tell me whats covered. Very helpful indeed.

3 years ago

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Linda Dennett Hartsville, SC

Had no air. 93 degrees in house. Repaired within 24 hours of call. Thank you!!

3 years ago

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Joyce Moseley PA

Good. The plumber was excellent. The job was done quite effeciently.

3 years ago

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Brittany fountain Northford, CT

Daniel has been the sweetest person we’ve talked to. So helpful

3 years ago

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Marlon Byrd

I am a current customer and was asked to send a receipt in and someone would contact me. That didn't happen!

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Jul. 29th, 2021

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Marty Douglas Corpus Christi, TX

The rep fixed the problem and was very knowledgeable and explained everything.

3 years ago Edited September 14, 2021

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Donna Simpsonville, SC

Prompt,professional, knowledgeable technician and scheduling!

3 years ago

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Priya D'Souza Trumbull, CT

Good work and prompt service. They sent a very good electrician over.

3 years ago

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Michael Henry Burleson, TX

Excellent service! Our electrical problems were handled very professionally.

3 years ago

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Gregory Bean Dundalk, MD

The customer service was great and I received the information I needed.

3 years ago

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RBreeden5 Richmond, VA

Made call they came and problem fixed, Choice Home Warranty best so far !

3 years ago

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Hank Caudill Melbourne, FL

Response is very quick They do all the work Once a call is made to them

3 years ago

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Judy Dixon Lloyd Windsor Mill, MD

Choice has been very responsive to me even during the pandemic.. I highly recommend this company.

3 years ago

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Teresa Herron Kershaw, SC

Always prompt in responding. Keeps me informed on the progress of any claims.

3 years ago

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Ron Winter Garden, FL

The customer service representative was very informative, helpful and friendly

3 years ago

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Arty Sal New City, NY

Too long for parts to arrive .can not speak to anyone 1 month without dryer Still not repaired. No problem with vendor

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jul. 21st, 2021

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Angi Ulrich Holland, OH

The representative worked with me to get the best program and payment for me.

3 years ago

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Rosie Lopez Alamo, TX

I submitted claim and technician was out the same day and fixed the problem.

3 years ago

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Heads Up Realty Reno, NV

Mike G is a very good sales person. Very knowledgeable about the company.

3 years ago

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janean jackson Chicago, IL

There is usually no one to service and if they find somene its weeks later, i always have to request to find own contractor and then constantly get the runaround

3 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Jul. 19th, 2021

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ned tom St Louis, MO

They really friendly and helpful and try to get u a service ASAP..thank you

3 years ago

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ronald shoe Asheville, NC

Great value and quality service. I would highly commend this company!

3 years ago

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Stephanie Portnick Cambridge, OH

They don't pay enough for claims. I am very disappointed that they did not replace or repair my dish washer the same day my technician came out.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jul. 19th, 2021

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Alicia W. Harlingen, TX

Always get a response the same day and the issue is fixed within a day or two.

3 years ago

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Dave Deno Murfreesboro, TN

The initial contact was informative. The representaive answered all my questions.

3 years ago

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Paulina Thomas Orange Park, FL

I'M PLEASED SO FAR BUT SCHEDULING DURING A HOLIDAY WAS TOUGH

3 years ago

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Michael Pendry Beachwood, OH

Claim filling process is very easy with prompt response time.

3 years ago

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Bigbob9696 Los Angeles, CA

Easy to use website. Great customer service. Excellent technicians.

3 years ago

Choice Home Warranty Reviews