Choice Home Warranty: Read 49,442 User Reviews From Real Homeowners

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Anna San Benito, TX

They respond to your request service immediately.

6 years ago

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Douglas Dwamena Gaithersburg, MD

They deliver superior customer service!!

6 years ago

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robert parrone Land O' Lakes, FL

will work with you, professional, caring

6 years ago

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Cheryl D Hewitt

Very knowledgeable. Followed up after the appointment.

6 years ago

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Carolyn Cheff

Excellent company. Coverage is awesome and at a fair price

6 years ago

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Bailey

They were prompt in responding and fixing the problem

6 years ago

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Darin Bailey

Great Service/Very Knowledgeable Technicains

6 years ago

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HARRYC CHRISTOPHER Cape Coral, FL

Reliability of reimbursement. Reasonable price.

6 years ago Edited January 10, 2024

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Verified Customer

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Know

Turn around response time, effectiveness

6 years ago

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Jose Hernandez

Very professional service was done on timely manner

6 years ago

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John Hinkell

fast service provided by competent contractors

6 years ago

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Jan Nunnally

Quick service and resolved my problem with a washing machine .

6 years ago

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James Watts Jr

Quick response. Quality service companies

6 years ago

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Marilyn E Daigle

Timely professional service. Quick response to call.

6 years ago

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Sara

So easy to file a claim, issue was taken care of quickly.

6 years ago

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Sandy

They take care of a problem in a timely manner.

6 years ago

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Rose Molina

Super fast response; easy to do this on line.

6 years ago

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Renee Larlham

They respond very quickly and have always covered me when I needed them.

6 years ago

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William

The company is good at getting my repairs done

6 years ago

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VIRGINIA G COZART

They did nothing for me. Sent people who didn't know what they were doing and said it was one thing when it was another.

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations.

Mar. 23rd, 2020

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Sylvia Jones

Because when you call them someone call you the next day.

6 years ago

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Victorine Portsmouth, VA

They are affordable and handle things in a timely manner.

6 years ago

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Jamie Thibodaux, LA

The service man was great to deal with and very personable and knowledgeable.

6 years ago

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Rada

They never qualify you right away. I need to speak to a supervisor before the decision is make.

6 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations.

Mar. 17th, 2020

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Verified Customer

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Ngozi

Choice Home warranty responds to the calls quickly.

6 years ago

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Alg

Did the job in a timely fashion Fixed problem

6 years ago

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Thomas k

Great customer service and friendly, knowledgeable

6 years ago

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Jan Sudwischer

They handled my oven issue great. No problem at all!

6 years ago

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Sharon Wachter

Responsive and professional service people on time clean neat

6 years ago

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Kate

Most of my problems aren't covered by the home warranty. After I pay the warranty supplement, I get my

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on the Choice Home Warranty website under User Agreement.

Mar. 9th, 2020

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Verified Customer

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Susan camp

Repairs went so smooth and they fixed it the first visit

6 years ago

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Deborah R Goodwin

They are honest and trustworthy. The price is awsome.

6 years ago

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Barbra Gradozzi

Responded right away& wasn't on the phone long

6 years ago

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Ruth Knight

Great Company repairman very polite and respectful

6 years ago

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Clark

Fast response, good company selection, fixed problem

6 years ago

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Mike Mazza

First plumber did not fix, second did fix the problem and did not charge me

6 years ago

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Anthony

great response time showed when told they would

6 years ago

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Cindy

They came quick and repaired the problem ever quicker.

6 years ago

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Debora J Roussell

They took care of the problem right away

6 years ago

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Richlin Chapman

Always get the job done. And does a good job.

6 years ago

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Judy

They are quick with getting what you need

6 years ago

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Alice HARRIS

Because when I call them I get results right away

6 years ago

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Tom

They were in and out and they knew exactly what the problem

6 years ago

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Amanda Soto

Fast service and have always been helpful

6 years ago

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Cody Jackson

Choice home warranty has the WORST customer service and always tries to get out of repairing anything you put a service request in for.

6 years ago

Reply from Choice Home Warranty

We regret to hear your frustration. We would like the opportunity to provide you with a satisfactory resolution for you. In efforts to assist, our Consumer Advocate will message you directly to further address your concerns.

Mar. 4th, 2020

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Verified Customer

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Sotello V Long

Prompt, professional and attentive customer service.

6 years ago

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Cynthia Granger

Great company I like them better than AHS

6 years ago

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Lorena

Attends to your needs right away, Best service

6 years ago

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Bobbie White

Lately there has been a tremendous improvement in service.

6 years ago

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Edna

Choice warranty has provided great vendors to do the work.

6 years ago

Choice Home Warranty Reviews