Choice Home Warranty: Read 49,442 User Reviews From Real Homeowners

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Richard V Tagle

Becuase of the prompt and excellent service offerred.

6 years ago

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Chien Liu

Response is very quick and the service providers are mostly good, not always.

6 years ago Edited January 10, 2024

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the services we provided. We are committed to providing a positive customer experience therefore, we appreciate your feedback.

May. 26th, 2020

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Tom

Quick response and awesome service. Ivan was incredible.

6 years ago

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Sarah Kraker

Quick response to get repair people out.

6 years ago

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R. Johnson

They were prompt and resolved my problem.

6 years ago

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Patricia

Quick response, charming representatives

6 years ago

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L

Go above and beyond service. Responsible and reliable.

6 years ago

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Will

Very reliable and always resolved all the issues I had

6 years ago

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Frank

Technician that came to my home had great customer service Very informative

6 years ago Edited January 10, 2024

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Cornelius

A couple of times I used it but they said there was an installation problem and nothing they could do about it.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 21st, 2020

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Joyce

Customer support is accurate and they are very efficient.

6 years ago

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Lisa

I've used it a couple of times in the last month. Their warranty is not what it says and as soon as I have the opportunity to cancel I'm going to.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.

Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.

Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage.

May. 21st, 2020

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Verified Customer

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Laurel

They were more affordable for me. They refused to approve the repair.

6 years ago

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Nada

I like the contractors that they have sent to me. Anytime I call for service they come out quickly.

6 years ago

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Deborah

I had a plumbing problem and it was very quick. Good price.

6 years ago

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Scott Taylor

Good service. Company owner was friendly and competent. Was helpful.

6 years ago

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Anna Marie Coggin Collinsville, IL

Awesome, cust service. Were very helpful and professional

6 years ago

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Marie Albert Surprise, AZ

They replied to my request as soon as possible.

6 years ago

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Wanda James Wichita, KS

Excellent customer service and great vendors so far

6 years ago

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Patricia Savage Philadelphia, PA

I need a repair and it was taken care of in a good way

6 years ago

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Scott Jacobson Virginia Beach, VA

Affordable price and everything I have in home is covered

6 years ago

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Antoinette New Orleans, LA

Awesome customer service and professional

6 years ago

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Dwight Braxton Ocala, FL

They send a technician out on time but the technicians never get back to you if you call them.

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback.

May. 5th, 2020

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GI Hollywood, FL

Deductible Company tries not to pay and has hired done terrible people in supervisor positions Some are good though

6 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 5th, 2020

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Verified Customer

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Henry Williams Jackson, TN

CHW has sent professional vendors to correct our problems.

6 years ago

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joan derry Brunswick, GA

they are easy to contact and quickly responsive

6 years ago

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Joedda Gore Clinton, MS

When I call, I speak immediately to a live person.

6 years ago

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joyce gholson Nixa, MO

Great Service so far. Had 1 claim and it went very smoothly

6 years ago

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Linda Boca Raton, FL

The products are not always like for like.I was never told that

6 years ago

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Ms. Kinard Charlotte, NC

Dependable and reliable when I need them.

6 years ago

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Nancy Houston, TX

quick response to my problem, referred plumber came on time

6 years ago

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Debra

I only used it once, but everything went smoothly.

6 years ago

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Sizarama

Good quality and they are profession - except for the second claim I had.

6 years ago

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Ed Jacob

Excellent service with professional service contractors.

6 years ago Edited January 10, 2024

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Rosa Kepecs Monsey, NY

so far they have been very good, and reliable.

6 years ago

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John Hilton Head Island, SC

Prompt service, with qualified technitions

6 years ago

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Clyde Graves Quitman, TX

Quick and get the problem fixed without a lot of hassle .

6 years ago

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Donald A Medine Van, TX

Fast and reasonable. I like the security.

6 years ago

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Kierre Taylor Houston, TX

Good customer service and a timely technician staff

6 years ago

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Ernie Pasadena, TX

Very good customer service, support vendor do excellent job

6 years ago

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Russell Becherer Mesa, AZ

Good job with small items; large things like AC can be more problematic

6 years ago

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Melissa

Good customer service and quick action when I call

6 years ago

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Rosa Berry

My problem was solved quickly by a professional technician.

6 years ago

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Francesca Messina

Diagnosed correctly, part ordered, repaired the next day.

6 years ago

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ayr

someone is always available to answer my phone call

6 years ago

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Edwin Wiles

Great customer service and quick responses when placing a claim.

6 years ago

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Josh Distenfeld

Fast, efficient and sent a professional to my home.

6 years ago

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Anne

I have never had any issues with their service or the service providers.

6 years ago

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Gerald Winter

Fast response and excellent contracts to install repairs

6 years ago

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Samantha L Guiher

Overall I have received excellent customer service with good communication.

6 years ago

Choice Home Warranty Reviews