Best Company Guarantee Choice Home Warranty Logo

Choice Home Warranty Reviews

star star star star star_border
50,610 User Reviews

9.4

Overall Score

1-(800) 816-2529
cancel
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tondra Mangrum

So far all contractors have been reliable and on time.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Patricia

When i needed they delivered the service well

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Don Kendall

Generally my experiences have been good, but on several occasions I have been disappointed.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

David Thurau

The contractors you hire are not of the highest quality. Read they do not return calls

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Manuel Delgado

It is taking to long to complete my repair. It's been 3 month and still not done

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Lesli Jackson

Overall good, but sometimes difficult to get someone assigned to a repair in a timely fashion.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Rodney Wood

Took to long for appointment to get my stuff fixed, and having ongoing issues with sears. Can't get any help

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Jason Morton

In the past they have been good but the last time I used them for a toilet leak they denied the claim

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Tygére Charles

The response time to a/c issues were very slow. Customer service habitually routes and disconnects calls.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Armando

Service is inconsistent. It's been difficult to get approval on light switches that have potential to start a fire. Scorch marks are present.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Shequita Richardson, TX

It's taken almost a month for them to find a technician. My AC was leaking water on the floor so I called them to use the warranty.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Gail Hefter Hampstead, MD

Would not cover the replacement of my 80 gallon water heater even when I was willing to have it replaced by a smaller unit.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Tiffany Sidney San Antonio, TX

Choice denied covering my AC unit when it went out. The coverage with choice is a joke and I will never renew or be a customer again in the future.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Cindy Reed Indianapolis, IN

They were not very clear on hidden charges. I had a hot water heater replaced recently. In addition to the $85 fee there was a charge of $425.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Graciela Hernandez San Antonio, TX

It's difficult to get anything repaired or replaced. Customers have to continually check their billing and co-pay, always changes.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Judith Rosita Hoole Barton Blackfoot, ID

There's always a catch. Plus you raised the co-pay without any notification....you maje it next to impossible to cancel.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Kulpardeep Sood Crosswicks, NJ

When it comes to claim, they don't cover much. For my Policy #: 893978958, Claim #: 161593834.. out of total cost of $2300, they only paid $200

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

CHRISTOPHER R BRASEL Cassville, MO

The sales department was extremely deceiving about coverage. Other departments were uncooperative an lack any desire to communicate with customers.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Dwayne Thurmond Rogers, AR

The way I am being treated as a disabled veteran is shameful and my only air conditioning claim is taking far too long to get resolved

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Janeen & Eric Osselborn Claysville, PA

Because their service is poor, their service providers are unqualified, and they drag their feet on payments when reimbursing.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Jim Carnes Osage Beach, MO

Thay did not tell me about water heater only cover75 gal I had 80 gal not covered garbage disposal if had rust not covered

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Donnell Rose Tallulah, LA

The guy can and never return to fix the problem he were surpose to came back that Saturday but never return are phone and say what was the problem

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Wendy Messner Longview, TX

I had a problem with my air conditioner and when the service man arrived , I was informed that Choice doesn't cover my air conditioner.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Bennett Barry Mount Pleasant, SC

Terrible customer service. Extremely difficult to get a rep on the phone. When you finally do they are VERY rude and do nothing to help you.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Larry Freeman Zephyrhills, FL

Excellent contractor very knowledgeable, kind and courteous

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Addie Littlefield, TX

Great company, great customer service. Great techicians

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joseph H Thomas Willis, TX

Good service, return calls, scheduling and fair prices

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Benjamin Atkins Ballwin, MO

They do what they say they'll do. Fast response

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

glenn mallory Linden, MI

They fixed my problems with a reputable contractor

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Hilda Jernigan Greenville, SC

Knowledge, professional, clean, respectful!!

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mary Duclos Tuckasegee, NC

Called for service within 2days took care if problem

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Roberta Morris Riverton, NJ

I've had just one claim but it was handled quickly.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sandra Bobet Katy, TX

Both technicians were professional and thorough.

4 years ago Edited January 10, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nancy Little-Davis Grants Pass, OR

Happy with price....Happy with recent service.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linee Wilbourn Chicago, IL

Because they are quick, and the customer call u back asap

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Abu Houston, TX

Communication is fast and they follow up.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Christine Jones Camp Verde, AZ

Quick response and repair...excellent service

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Emma Jean McDonald Hampton, GA

Very quick to resolve any issues , very reliable

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Scottie Clover South Roxana, IL

Excellent service, very knowledgeable and generous.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Maurice Williams New Orleans, LA

Always right on time and take care of the problem

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John eschemuller Haymarket, VA

Professional plumber prompt & courteous service.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Delores Mclain Bowie, MD

My dryer quit and i plan a call within 2 days it was fixed.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brenda West Davenport, FL

They were right there to fix my microwave

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Colleen Pauly

because they have a quick response to your question

4 years ago Edited January 10, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Zacarias Valrico, FL

Good service and always helpful customer service reps

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeff Socha

They didnt give me a big hassle this time like before

4 years ago Edited January 10, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Johnson Lewisville, TX

Very efficient and happy with contractors.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Randle Hooks Olive Branch, MS

They are very responsive and professional.

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

SoldierP Slidell, LA

Prompt professional service. Great AC technician

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jody Lewis

Always do excellent work, timely and make no messes

4 years ago Edited January 10, 2024

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

facebook Facebook twitter Twitter youtube YouTube instagram Instagram LinkedIn TikTok
Logo

© 2026 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information

@endstack