Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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Darcel Bigelow

The technician was on time, evaluated the problem and fixed the issue.

1 year ago

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Emmanuel Asamoah-Boateng Baltimore, MD

Great company. Been with them for about 4 plus years now. Denied only ones. Can’t complain.

1 year ago

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Subin Sha Katy, TX

Technician Adam very kind and helpful. The problem was fixed very quickly.

1 year ago

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Carlos Robles Roselle, IL

Easy to sign up and when I had problems I recieved quick service

1 year ago

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william tresvant Brunswick, GA

very fast and easy to make a claim, claim was taking care of in a hurry

1 year ago Edited January 10, 2024

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Dorniko Ridgell Dayton, OH

I love the customer service. I received prompt communication and confirmation.

1 year ago

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Kelly Waldrop Swansboro, NC

Tim was very knowledgeable knew what to do and was very courteous

1 year ago

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Tina Bell Longview, TX

Fast and friendly service, keep you updated on progress of thing

1 year ago

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Juan Aldaco Cardoza Bakersfield, CA

The service are super great and very fast to respond on the claims.

1 year ago

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William Dayton, TX

Very responsive to my claim. Extremely pleased with the professional service.

1 year ago

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Lynn Harris Norcross, GA

The customer service is awesome. Jumped right in the problem.

1 year ago

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Donna Boswell Kingsland, GA

I called one day and they were out the next .very impressive..

1 year ago

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Lee Var Miami, FL

Great service. Claim proud easy and they fix the problem the next day

1 year ago

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Amy Howell St. Petersburg, FL

Alvin was really listening to my concerns and accepting of my being gay.

1 year ago

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stacey moore Wylie, TX

Technician was very friendly, prompt. And helpful. Great service

1 year ago

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Sherry Suffens

The plumber who came was very nice and very efficient. And, very quick!

1 year ago

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recipes with shauna Pennycooke FL

Love the technician however the should consider the two days waiting period in emergency situation

1 year ago

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Floretta Penny Ponca City, OK

Service was done in a timely manner. The technician was polite

1 year ago

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Monica White Wylie, TX

I was able to easily request service and had quick response.

1 year ago

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SAW Matthews, NC

Outstanding customer service skills combined with excellent service.

1 year ago

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Angela L Griffith Las Vegas, NV

The warranty actually calls a professional in any area, not just a handyman.

1 year ago

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Michael Crooms Atlanta, GA

we had to wait almost a week before they could get a Technician to come out and make the necessary repairs.

1 year ago Edited August 23, 2023

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Andrew Cox Dallas, TX

He was very knowledgeable and friendly! Would recommend them.

1 year ago

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Kaye Cummins Broken Arrow, OK

They were very quick to assign someone to fix my Washing Machine.

1 year ago

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Paul D Wesseler Brandon, FL

Customer service sucks ~ wanted to replace a solar assisted water heater with an electric only heater. Rep would not even consider working with us on this issue!!

1 year ago

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M WB Parker, CO

Easy to do business with. Enrollment was a breeze and phone team had excellent customer service.

1 year ago

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Greg Tillman Delray Beach, FL

It is a great service to have incase you have an unexpected problem

1 year ago

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Linda Shute Bellmawr, NJ

I was pleased at the response of Choice to my issue and the result.

1 year ago

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Randall Morin Hagerstown, MD

Pricing is competitive but response is poor. I have had to find my own technicians on several occasions.

1 year ago Edited January 10, 2024

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Curtis Smith Richardson, TX

They got someone out on holiday weekend and fixed the problem. Good job

1 year ago Edited August 23, 2023

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Robert Wall San Antonio, TX

Excellent!!! All things considered it's great in all aspects!

1 year ago

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Delbert Healy Acworth, GA

The best in class, best in customer service, best in people that repairs

1 year ago

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Rosanne Doyle Clermont, FL

I have purchased something like this before. It worked well.

1 year ago

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Howard Schechter Baltimore, MD

Arrived early, knew what to do, and his office did a follow-up

1 year ago

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Beetle Anchorage, AK

Kurt was very helpful. I enjoyed working with him on this coverage.

1 year ago

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Edwin Barreras Colon Houston, TX

Excellent customer services. I really do not have anything else to say.

1 year ago

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Russell

We have not had any help at all. No technician or repairs of Stove or Refrigerator. We had the garbage disposal replaced and have not received any money to cover the cost.

1 year ago

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navneet gupta Cumming, GA

Honesty and courtesy , not trying to upsell, simply having candid conversations

1 year ago

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Cynthia Banks Phipps Kansas City, KS

Customer service before today was horrible. I looked at the status they said it was resolved. Then we found out today we had a case worker

1 year ago

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Melody Du Casse Aurora, CO

Still have not been connected with a technician. It has been almost a week without air conditioning and we have our house listed.

1 year ago

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TomW Little Rock, AR

3 claIMS This year and perfect service. Would definetly recommend.

1 year ago

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Felicia Green Summerville, SC

So far I’ve only had one issue with CHW, however they fixed the issue and the problem was solved.

1 year ago

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Virgilio Pena Blackwood, NJ

Customer service. $250 max to replace an appliance. Offers repair or replace which is not true. Technicians does not like working with the company choice home warranty.

1 year ago

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Vivian Joy-Knox Munford, TN

It was easy to file a claim! The customer service was great.

1 year ago

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michelle haygood

They were very easy to deal with and the customer service was good

1 year ago Edited July 24, 2023

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Ana Thomas

Malcom was very good at convincing me to buy this policies for my 2 properties

1 year ago

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Jim Webb

Simple, quick and excellent technician sent from service company.

1 year ago

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Robert A or Cheryl D Alcala

Easy process. Friendly salesperson. Product seems to be useful and workable.

1 year ago

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Ed Crawford Emory, TX

I liked the way they went out. Of their way to make me a long time. Customer

1 year ago

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Rickey Riddley

Process the work request and gets repair service scheduled quickly.

1 year ago Edited April 3, 2024

Choice Home Warranty Reviews