Choice Home Warranty: Read 42,110 User Reviews From Real Homeowners

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Armando El Paso, TX

Service provider was very helpful and amicable and helped my family alot.

1 year ago

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Paula

The money I saved and the peace of mind, service was quick and easy.

1 year ago

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Kim M

This service works ok when you can get a technician. But oftentimes they promise to send a technician and you end up having to get one your self.

1 year ago

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Kent Miller Raleigh, NC

Your company cheated me out of helping to pay for my freezer that not repairable. I waited over one month and then was told Choice would not honor the contract for my freezer

1 year ago

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Helen Phoenix, AZ

nothing at all it is a smart Buy they don't leave you hanging .

1 year ago

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Barry Fort Worth, TX

We are old school like talking with a real person although online was easy and fast.

1 year ago Edited January 10, 2024

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Beverly Hyde Hendersonville, TN

Our work was done quickly and efficiently! We are very pleased.

1 year ago Edited September 7, 2023

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Karen Louden Nashville, TN

Mr. Roberts, M, was a great help. He explained everything very well.

1 year ago

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Lisamarie Rykowski Goodyear, AZ

1 year ago

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Cynthia Kurdi San Antonio, TX

I was impressed at how fast I had an appointment to restore my A/C.

1 year ago

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Kim Burakowski Carson City, NV

Luke P was a joy to work with on setting up our home warranty!

1 year ago

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Gabriel Vallejo Palmdale, CA

Quick customer service. Customer service representatives were very helpful.

1 year ago

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Tina Dayton, OH

Excited to work with this company. Great offer and coverage.

1 year ago

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Steve Thinna Philadelphia, PA

The technician was very professional in formative and thank you.

1 year ago

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Mike Wayne Granite City, IL

After initially providing service, CHW ghosted us on a plumbing claim. We've been reduced to doing our dishes in buckets

1 year ago

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David Phoenix, AZ

the response time to get my garbage disposal replaced was amazing

1 year ago

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christi R El Cajon, CA

Callback or text was lacking and very late in evening 10 or 11 pm Did not fix 1st time had to bring father in to repair.

1 year ago

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Auset Maat Ocean Springs, MS

Professional customer care!! Have been with company more than 3 yrs

1 year ago

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Bo Seattle, WA

Good quality and customer service, easy to make an appointment.

1 year ago

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Sameer Shaik Hyderabad, TG

Very good service, out of 5 times i had very good experience for atleast 4 times.

1 year ago

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Janice Las Vegas, NV

There prompt and efficient service fixing my kitchen sink 😀

1 year ago

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Jerry Dutch Elizabethtown, PA

Easy to file a claim, fast service in most case and very professional.

1 year ago

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ENCARNITA MAGAT CUSTODIO Covina, CA

Easy to file a claim and job done fast. Worth having a home warranty

1 year ago

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Margarita AZ

The customer service is the worst since I started with Choice. Always busy and difficult to get a live person.

1 year ago

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Vasudevan Overland Park, KS

Very happy with the service. Very prompt in schedule ing service

1 year ago

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Deb Cornell Columbus, OH

We have three issues and will be charged three separate service charges for one visit. Not fair at all.

1 year ago

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Stephen McClary Hinsdale, IL

The Technicians have been great. But, see below under Why the Home Warranty Is Not Worth It for my particular experience.

1 year ago Edited September 5, 2023

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Delourdes Rancho Cucamonga, CA

All of the service tech”s have been amicable, knowledgeable and on-time.

1 year ago

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Dianna Threlkel Katy, TX

Everything went as expected and repairs were completed as promised.

1 year ago

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Ken St Louis, MO

The technician was friendly and had air conditioner working before he left.

1 year ago

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barbara swieton Crystal Lake, IL

Work done great, friendly company's. Appointment set up right away

1 year ago

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Sobhan

Three of my toilets had a leak. The plumbing was not right, and it was overflowing. I called them up. I knew what the problem was and they agreed with my diagnosis and fixed it. They changed the traffic system for all three of them, and they're working fine now. But Choice Warranty still sends the emails that say, "why don't you join Choice Warranty?" I said, "I've already joined Choice Warranty." Why are they still sending these?

1 year ago Edited January 10, 2024

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Katherine San Antonio, TX

Great service and fixed my issue asap I would use them next time

1 year ago

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Susan

Everything went very smoothly ; however, it was only one easy fix.

1 year ago

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Carey Light Orlando, FL

The contractor came out and repaired our issue within 2 days of our claim.

1 year ago

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Kathryn Longo Toms River, NJ

Technician was polite and efficient and took care of problem.

1 year ago Edited January 10, 2024

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Brittany Fullwood Atlanta, GA

The contractor did not give up on fixing the issues. CHW was patient with me

1 year ago

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james giannandrea Manorville, NY

I fixed it myself couldn’t wait six days for a repair, I had company over with children and needed to do laundry.

1 year ago

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Jacqueline Porter Camarillo, CA

They were polite, efficient and worked quickly to resolve the plumbing issues!

1 year ago

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David Leyva Los Angeles, CA

Tech was professional and on time. Claim was denied which I don’t understand because I believe unit was damage due normal tear and wear. Unsatisfactory feeling

1 year ago

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Alvin Wilson Clarksville, TN

The tech was very knowledgeable and knew the equipment very well.

1 year ago

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Mary Lawrence, KS

We still need the rest of the A/C job done, and neither the company that did the work, or Choice seems interested in finishing the job.

1 year ago

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Richard Lomas Nederland, TX

Like the way the automated phone system works, easy to follow instructions.

1 year ago

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Claudia Las Vegas, NV

I was very happy with all services. I am not happy about the large increase in service costs.

1 year ago

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Slomag Dayton, OH

Plumber was efficient and informative will likely use this company in the future.

1 year ago

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Mary White Hudson, FL

I like this company for the prompt service you get when reporting a issue.

1 year ago Edited September 13, 2023

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Susan Springfield, MO

Difficult to work with, difficult to understand the customer service people. Very strong accents and hard to hear. Difficult to get claims through.

1 year ago

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Guy

The repairs get scheduled too far out and there is never a person to speak to when there is a problem.

1 year ago Edited March 27, 2024

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Navin Brampton, ON

I cant reach any on personally and they don t t reply to my e mail They owe me a refund and it is very difficult in fact impossible t get any reply at all

1 year ago

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Alan College Station, TX

Need to improve online claim request; get vendors assigned in a more timely manner

1 year ago

Choice Home Warranty Reviews