Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Ken Lake Sedalia, MO

We've had several appliances fixed in a timely manner.

4 years ago

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Don A Wilson Boerne, TX

Resposive to requests for service and providing qualified technicians.

4 years ago

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Barbara Roberts Sapulpa, OK

I had to wait an extra day for service, but I was pleased once they got to me.

4 years ago

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Enrique Barlow Fayetteville, GA

Great customer service, first vendor was great a 10 the second vendor about a 7

4 years ago

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lynne gillooly Cornelius, NC

They have responded quickly and have tried to fix the problem

4 years ago

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Catherine mishler Johnstown, PA

Polite and knowledgable however had to wait for appt and parts.

4 years ago

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Cyndie Hammond Liberty, MO

It takes too long to get repair technicians to my house. Waiting almost 2 weeks to get my dryer fixed is ridiculous.

4 years ago

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Isidro Pacheco El Paso, TX

Repairs /replacement take too long. Communication between tech and choice is not good at all.

4 years ago

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Evelyn Richardson Crestview, FL

Didn't like paying $85 up front. Thought warranty would cover all cost. I'm on a fixed income.

4 years ago

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PRASANNA KUMAR MENTA Towson, MD

The rep told me that my issue was covered for garage opener but later the claim was rejected

4 years ago

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Yi-Yin Ku Buffalo Grove, IL

Unreasonable with the fund to replace the dryer. Which is less than half the money for purchasing the least expensive one

4 years ago

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Maria Stiliha Flower Mound, TX

had problems with my central air and the results were not to my standards. I paid for the whole year and the service was not great.

4 years ago

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Lorna Petty Roswell, GA

We had a water heater problem we had to fic on our own. The assigned contractor could not come for 5 days. Our renters were going to sue us.

4 years ago

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Philip Gregoire Inverness, FL

Unqualified Service Technician. Took over a month to solve a low voltage wiring problem and then would not pay for the repair

4 years ago

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joye swain Edmond, OK

I was offered Payment which would not replace my clothes dryer. Because my clothes washer was rusty no offer was mde to help buy anothr washer

4 years ago

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Anonymous Houston, TX

I'm not having a good experience. I needed to use them to get my hot water fixed and its still broken.

4 years ago

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Mark Fuchs Mount Pleasant, SC

The technician was very pleasant and efficient.

4 years ago

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Alexis Kornack San Tan Valley, AZ

Always on top of everything and quick fast service!

4 years ago

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Cindy Egan Las Vegas, NV

They were quick to respond to my problem

4 years ago

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John Ehrhart Snellville, GA

Prompt response. Thorough follow-thru. Good quality work.

4 years ago

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Donna perry Broomall, PA

Service is awesome servicemen are on time.

4 years ago

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gisela smith Killeen, TX

I received fast answers and repairs of my A/C

4 years ago

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Sandy Fontana, CA

Very professional and excellent contractors

4 years ago

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Tito david San Antonio, TX

Quick to assign to providers . Follow the leader, CHW

4 years ago

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Al Dumm Roseville, CA

EXcellent service and quality technicians.

4 years ago

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Sahndra Marshall Mesa, AZ

Fast action excellent service reasonably price

4 years ago

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Jean Greenwood, IN

They have been wonderful with every claim

4 years ago

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terri miller

Called in claim and with a few hours they had already assigned a technician

4 years ago Edited November 8, 2025

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Janet M Brealy New Orleans, LA

The tech was professional and completed the job.

4 years ago

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Doreen Port Saint Lucie, FL

Quick service. Fixed the problem on the spot.

4 years ago

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Kenyatta Johnson Saint Louis, MO

Excellent customer service. Prompt reply time.

4 years ago

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Dane Lucas Jacksonville, FL

Always helpful and always send great repair people

4 years ago

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Shirley Griffin Dallas, TX

Recent claim experience raised the bar. Prompt response.

4 years ago

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Sue Colorado Springs, CO

They usually get a repair person scheduled quickly

4 years ago

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Susan Houston Missouri City, TX

Fast service. Only had problems with one contractor. A few months ago

4 years ago

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cliff reeder Conway, AR

they helped me with "toilet" problems effectively and with my monthly rates

4 years ago

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H. Taylor Pikesville, MD

Sent VG company to do repair but took more than a week to get the service.

4 years ago

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Js Stilwell, KS

Waited over a week for a technician. Teck was very good and considerate.

4 years ago

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Dave Las Vegas, NV

They have good followup and usually psy without much hesitation.

4 years ago

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JOAN D LANDRY New Orleans, LA

so far the workman sent out does not seem anxious to assist and want to do quick work.

4 years ago

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Arthur Hensel Scottsdale, AZ

The way my only claim was handled wasn't very good. Two weeks to get a garage door fixed.

4 years ago

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Larry Ream Oxford, CT

They never assigned a technician to fix my problem. I had to find one and pay for it myself.

4 years ago

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William Weslager Algonquin, IL

Your replacement policy is misleading and your fair value guide is out of date and unrealistic.

4 years ago

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Jinnie Anderson North Las Vegas, NV

It took several days after I submitted an online claim before I was scheduled with a service agent

4 years ago

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Gordon Gillette

Any time I contacted you it’s been handled quickly.

4 years ago Edited May 6, 2024

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Robert Joseph Cypress, TX

They take my money every month and when I need them the most they are not there for me and it take them to long to get a service person out to you

4 years ago

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jack theulen Scott, AR

i have had 4 claims with choice and none have been solved yet!!! over 2 months , i will have to take legal action to recover my losses!

4 years ago

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Grantland K. Cohen Austin, TX

Because your salesman "ABE" made promises relating to service that when they were tested the services CHOICE promised failed.

4 years ago

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Seth Kaeser Corvallis, OR

They said a broken dishwasher of ours was a "wear and tear" and so is not covered under the warranty. Not worth the monthly payments at all!

4 years ago

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DonNash Mesquite, NV

Home Choice Warranty leaves much to be desired. Difficult to contact, rude, most unprofessional, a complete waste of money.

4 years ago

Choice Home Warranty Reviews