Best Company Guarantee Choice Home Warranty Logo

Choice Home Warranty Reviews

star star star star star_border

9.3

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star_border

Russell Daniel Charlotte, NC

They did a great job of getting back to me and having someone come out. My issue was fixed

1 year ago

check_circle

Review Source

star star star star star

Karen Canton, OH

The technician was very courteous, professional, got the job done.

1 year ago

star star star star star

Dale& Joanna Scott Gainesville, FL

They helped when needed. Found the right people to get the jobs done

1 year ago

check_circle

Review Source

star star star star star_border

Suzy Hajnasr

Love this company act mostly on time. Most of the problems with appliances was solved and plumbing

1 year ago

check_circle

Review Source

star star_border star_border star_border star_border

Tara Richter Simpsonville, SC

Our claim still hasn’t been finished! I can’t get an answer as to why our air conditioner hasn’t come in and been installed. Very frustrating. It’s been a month ago!!

1 year ago

check_circle

Review Source

star star star star star

KWS La Grange, IL

The quality of the service providers that they retain are very good.

1 year ago

check_circle

Review Source

star star star star star_border

Tianie Barnes Cumming, GA

I did like that I had to wait a couple of days for a company to be found for my request.

1 year ago

check_circle

Review Source

star star star star star

Speedy Racer

Quick fix on this last claim and I hope many more in the future

1 year ago

check_circle

Review Source

star star star star star

Jeff Altamonte Springs, FL

Generally get a quick appointment. Contractors usually perform service needed

1 year ago

check_circle

Review Source

star star_border star_border star_border star_border

Lorrie Krasnow Longmont, CO

The AC people they sent out, quoted an outrageous amount. I had to pay another AC guy out of pocket for thousands less then what I was quoted by Choice Warranty.

1 year ago

check_circle

Review Source

star star star star star

Armando El Paso, TX

Service provider was very helpful and amicable and helped my family alot.

1 year ago

star star star star star

Paula

The money I saved and the peace of mind, service was quick and easy.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Kim M

This service works ok when you can get a technician. But oftentimes they promise to send a technician and you end up having to get one your self.

1 year ago

star star_border star_border star_border star_border

Kent Miller Raleigh, NC

Your company cheated me out of helping to pay for my freezer that not repairable. I waited over one month and then was told Choice would not honor the contract for my freezer

1 year ago

star star star star star

Helen Phoenix, AZ

nothing at all it is a smart Buy they don't leave you hanging .

1 year ago

star star star star star_border

Barry Fort Worth, TX

We are old school like talking with a real person although online was easy and fast.

1 year ago Edited January 10, 2024

check_circle

Review Source

star star star star star

Beverly Hyde Hendersonville, TN

Our work was done quickly and efficiently! We are very pleased.

1 year ago Edited September 7, 2023

star star star star star

Karen Louden Nashville, TN

Mr. Roberts, M, was a great help. He explained everything very well.

1 year ago

check_circle

Review Source

star star star star star

Lisamarie Rykowski Goodyear, AZ

Customer Review Video

1 year ago

check_circle

Review Source

star star star star star

Cynthia Kurdi San Antonio, TX

I was impressed at how fast I had an appointment to restore my A/C.

1 year ago

check_circle

Review Source

star star star star star

Kim Burakowski Carson City, NV

Luke P was a joy to work with on setting up our home warranty!

1 year ago

check_circle

Review Source

star star star star star

Gabriel Vallejo Palmdale, CA

Quick customer service. Customer service representatives were very helpful.

1 year ago

check_circle

Review Source

star star star star star

Tina Dayton, OH

Excited to work with this company. Great offer and coverage.

1 year ago

star star star star star

Steve Thinna Philadelphia, PA

The technician was very professional in formative and thank you.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Mike Wayne Granite City, IL

After initially providing service, CHW ghosted us on a plumbing claim. We've been reduced to doing our dishes in buckets

1 year ago

check_circle

Review Source

star star star star star

David Phoenix, AZ

the response time to get my garbage disposal replaced was amazing

1 year ago

check_circle

Review Source

star star star_border star_border star_border

christi R El Cajon, CA

Callback or text was lacking and very late in evening 10 or 11 pm Did not fix 1st time had to bring father in to repair.

1 year ago

star star star star star

Auset Maat Ocean Springs, MS

Professional customer care!! Have been with company more than 3 yrs

1 year ago

check_circle

Review Source

star star star star star

Bo Seattle, WA

Good quality and customer service, easy to make an appointment.

1 year ago

check_circle

Review Source

star star star star star_border

Sameer Shaik Hyderabad, TG

Very good service, out of 5 times i had very good experience for atleast 4 times.

1 year ago

star star star star star

Janice Las Vegas, NV

There prompt and efficient service fixing my kitchen sink 😀

1 year ago

check_circle

Review Source

star star star star star

Jerry Dutch Elizabethtown, PA

Easy to file a claim, fast service in most case and very professional.

1 year ago

check_circle

Review Source

star star star star star

ENCARNITA MAGAT CUSTODIO Covina, CA

Easy to file a claim and job done fast. Worth having a home warranty

1 year ago

star star star star_border star_border

Margarita AZ

The customer service is the worst since I started with Choice. Always busy and difficult to get a live person.

1 year ago

check_circle

Review Source

star star star star star

Vasudevan Overland Park, KS

Very happy with the service. Very prompt in schedule ing service

1 year ago

star star star star_border star_border

Deb Cornell Columbus, OH

We have three issues and will be charged three separate service charges for one visit. Not fair at all.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Stephen McClary Hinsdale, IL

The Technicians have been great. But, see below under Why the Home Warranty Is Not Worth It for my particular experience.

1 year ago Edited September 5, 2023

check_circle

Review Source

star star star star star

Delourdes Rancho Cucamonga, CA

All of the service tech”s have been amicable, knowledgeable and on-time.

1 year ago

check_circle

Review Source

star star star star star

Dianna Threlkel Katy, TX

Everything went as expected and repairs were completed as promised.

1 year ago

check_circle

Review Source

star star star star star

Ken St Louis, MO

The technician was friendly and had air conditioner working before he left.

1 year ago

check_circle

Review Source

star star star star star

barbara swieton Crystal Lake, IL

Work done great, friendly company's. Appointment set up right away

1 year ago

star star star star star

Sobhan

Three of my toilets had a leak. The plumbing was not right, and it was overflowing. I called them up. I knew what the problem was and they agreed with my diagnosis and fixed it. They changed the traffic system for all three of them, and they're working fine now. But Choice Warranty still sends the emails that say, "why don't you join Choice Warranty?" I said, "I've already joined Choice Warranty." Why are they still sending these?

1 year ago Edited January 10, 2024

check_circle

Review Source

star star star star star

Katherine San Antonio, TX

Great service and fixed my issue asap I would use them next time

1 year ago

check_circle

Review Source

star star star star star

Susan

Everything went very smoothly ; however, it was only one easy fix.

1 year ago

check_circle

Review Source

star star star star star

Carey Light Orlando, FL

The contractor came out and repaired our issue within 2 days of our claim.

1 year ago

check_circle

Review Source

star star star star star

Kathryn Longo Toms River, NJ

Technician was polite and efficient and took care of problem.

1 year ago Edited January 10, 2024

check_circle

Review Source

star star star star star

Brittany Fullwood Atlanta, GA

The contractor did not give up on fixing the issues. CHW was patient with me

1 year ago

check_circle

Review Source

star star star star_border star_border

james giannandrea Manorville, NY

I fixed it myself couldn’t wait six days for a repair, I had company over with children and needed to do laundry.

1 year ago

check_circle

Review Source

star star star star star

Jacqueline Porter Camarillo, CA

They were polite, efficient and worked quickly to resolve the plumbing issues!

1 year ago

check_circle

Review Source

star star_border star_border star_border star_border

David Leyva Los Angeles, CA

Tech was professional and on time. Claim was denied which I don’t understand because I believe unit was damage due normal tear and wear. Unsatisfactory feeling

1 year ago