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Choice Home Warranty Reviews

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9.3

Overall Score

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Larry Mellichamp Jamestown, SC

i was able to talk to a real person not just menu

11 months ago

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Sharon A Franklin TX

Knowledgeable, professional, great customer service

11 months ago

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Jojy John OK

The service was good. Crystal was very helpful.

11 months ago

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Carolyn Taggart Chula Vista, CA

Easy to contact, providers of service have been good.

11 months ago Edited January 10, 2024

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Godwin Yang Newport News, VA

Best home warranty company.Easy claim fix fast.

11 months ago

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Darrell Fletcher Cypress, TX

The automated customer service which decreased hold times

11 months ago

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Rachelle Guillory

Very knowledgeable and efficient Tech was

11 months ago

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Devendra Desai Nanuet, NY

It’s easy to place service call n follow up

11 months ago

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hiren topiwala Athens, GA

Company is very good in handling claims and customer service

11 months ago

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Shannon Rooney Henderson, NV

Fast friendly dependable customer service.

11 months ago

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Mike Kramer Blandon, PA

The Tech was very nice and courteous and a job well done!

11 months ago

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Jacque Lovato

The technician was very helpful and friendly.

11 months ago

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Lynn Fitzgerald Houston, TX

Sears repairman excellent. Timely and friendly.

11 months ago

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Jose Chavarria Hesperia, CA

It was a good service and he explained everything

11 months ago

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eduardo escobar Phoenix, AZ

The bes warranty. They fix it right away.

11 months ago Edited November 15, 2023

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Melissa McGhee Charlotte, NC

Technician was friendly and timely. He let me know exactly what next steps are.

8 months ago

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Zasia Edwards Manvel, TX

Keith was very personable knowledgeable and very respectful of my home.

1 year ago

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Maria Teresa Martins Parkville, MD

Tech was super friendly and very knowledgeable. Highly recommend!!

1 year ago

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Melanie Centanni Santa Rosa Beach, FL

It seems anything I need done to my house is not covered. Not worth neither the money for the policy nor the service fees (which I have to pay to be told it is not covered)

1 year ago

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LLL Malakoff, TX

Informative information with friendly service and answering all our questions

1 year ago

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Steven Grabianowski Redwood City, CA

Its okay. i don't like the idea that for each item, one has today $75 even if the technician is already there.

1 year ago

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Rose Mayra

Choice warranty has been there every time I needed them. I am satisfied.

1 year ago

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Beth Anderson Fontana, CA

Great customer service. Very courteous and got the job done quickly.

1 year ago

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Claudia Briceño Miami, FL

Excellent service, hope the service is as good as they offered it.

1 year ago

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Kenneth Guffey Houston, TX

Very friendly and helpful. informative and made several options available.

1 year ago

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sheila campbell

I like that choice is responsive. Customer service is outstanding.

1 year ago

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Lynn Dockall Dickinson, TX

Great customer service from technician. Quick turnaround time for repair

1 year ago Edited December 13, 2023

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Sandra Holman Columbus, OH

Cost. Savings Good contractors. I would recommend Choice Home warranty to my friends

1 year ago

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Rhodes Driving School (Megan) San Antonio, TX

CUSTOMER SERVICE MANAGER WOULD NOT LISTEN TO WHAT I WAS TRYING TO SAY. SHE HAD MADE UP HER MIND ON WHAT SHE WAS GOING TO OFFER AND KEPT REPEATING HERSELF LIKE A PARROT.

1 year ago

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Kay Dever Columbus, OH

Technician issues. Like Choice Warranty though. Offers a good warranty service.

1 year ago

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Amanda Mabry Morehead, KY

Tech was very nice and polite. He was knowledgeable about the appliance.

1 year ago

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Ena Holmes Atlanta, GA

Choice is great warranty service but definitely needs to vet their contractors better

1 year ago

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Laurel M Willard-Mathews Everett, WA

I am glad I have had this warranty. They respond to communication in a timely manner.

1 year ago

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Debbie Shmerling

It took a week to get a service person to my house. He was supposed to be here between 8-5. He showed up at 6:30.

1 year ago

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jeffrey chase Lancaster, WI

I like how they explained everything in detail on what they cover.

1 year ago

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Christina Rimbach Burlington, NC

They handled the problem quickly. The appeal process was easy.

1 year ago

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Marsha Naus Garner, NC

Professional and quick response. Fixed the problem quickly.

1 year ago

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Vicki Reeher

Luis was very knowledgeable and nice he worked very hard to fix my microwave

1 year ago

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Ramona Parker Starkville, MS

Excellent service from service technician and his office staff.

1 year ago

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Richard Dawson

coverages and the price. Had same policy coverages twice the price.

1 year ago

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FRAN Port Saint Lucie, FL

He was wonderful to deal with, was able to repair immediately. Great company!!

1 year ago

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randy phillippe Land O' Lakes, FL

Technician was on time and completed the job very quickly. Extremely courteous.

1 year ago

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Connie Elam

I like that they sent a technician out for a second opinion of the problem.

1 year ago

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Anna Shook Nashville, TN

Very informative and answered all of my questions about Choice.

1 year ago

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mike holloway

He was on time he found a problem, with my garbage disposal, easy fix

1 year ago Edited January 10, 2024

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Dhruva Tilwalli Westmont, IL

First time I called the call was picked up on first ring. Salesman new my name. When I called 2nd time I was on hold for eternity and then gave up.

1 year ago

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carmen rizzo Las Vegas, NV

claim was easy to file online appointment was made within 24 hours.

1 year ago

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terry sparks

Very responsive. Great service and select the perfect repairman for the job.

1 year ago

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Jack Garnett Niceville, FL

No real hard pressure to sign up. It was handled very professionally .

1 year ago

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chad beausoleil Midlothian, VA

I was lied to. They told me my main waterline from the street to the house was covered under my warranty and it was not. When my warranty expires I will not renew with chw

1 year ago