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Choice Home Warranty Reviews

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9.3

Overall Score

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M W

You will get things fixed, but the authorization process can take some time.

3 months ago

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Jacque Moore

Time to get service is ridiculous! Then when they do come (over a month for the last one...they won't cover the service!

8 months ago Edited March 20, 2024

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Sharon Crafton Cape Coral, FL

lack of speed in acquiring pros...lack of communication on when work will be accomplished

8 months ago

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Ashraf Askander Overland Park, KS

Quick response. Great price. Less headache

9 months ago

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Evelyn Thibaudeau Louisville, KY

Fast, efficient response to claims submitted

9 months ago

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jack coyne

timely and great strongly suggest choice

9 months ago

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Margie A Garcia Las Vegas, NV

Excellent Company....Fast Prompt and Efficient.

9 months ago

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Lisa Seminole, FL

They worked with me on the payment plan to help save money.

9 months ago

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OUR REVIEW Bellaire, MI

THEY DID THE OUR JOB ON TIME AND AS AGREED

9 months ago

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Ginger McDaniel

I didn't have to do the work myself. And run to buy parts

9 months ago

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Angela Johnson Jacksonville, FL

Great customer service and knowledgeable

9 months ago

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LaShabia Flemming

very nice answered my questions even when I called back

9 months ago

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G.Tatem San Francisco, CA

The customer service is good. So far so good

9 months ago

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Cassie Stephens

Slow to get appointments. Misunderstood the techs report. Claims the problem isn't covered, but it would've been if they’d understood.

9 months ago

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Dorris Mitchell Brownsville, TN

Excellent customer service very professional

9 months ago

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michael spink CA

Great Service and immediate help! I would recommend

9 months ago

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Maria Lopez Palmdale, CA

Customer service, Rapides, easy access to submit a claim

9 months ago

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CHARLES MONTGOMERY Pensacola, FL

Quickly served/ the matter was addressed

9 months ago

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Renjith Pillai

Overall fast approval process. Good maintenance team.

9 months ago

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Sheldon Maxwell

Quick, responsive , knowledgeable and very professional

9 months ago

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C Kalsow

Customers series commitment quality service

9 months ago

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Tracy Gary, IN

The technician was very thorough and on time.

9 months ago

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Tom saldana San Antonio, TX

Service Rep was courteous, knowledgable.

9 months ago

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Deb Pannell

You should not have to wait 30 days for payment on an appliance they decide is not repairable. You just do without..

9 months ago Edited July 17, 2024

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Travonya Mcduffy Augusta, GA

Quick response on getting someone out to fix my plumbing

9 months ago

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Maxie Washington Southport, NC

price, company reputation, discounts offered

9 months ago

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douglasmorris99 Trenton, TX

AAA experience very pleased with the coverage and services

9 months ago Edited January 29, 2024

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Norman Carter Fayetteville, NC

I liked that when you put in a claim, they get back to you almost immediately.

9 months ago

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Dr. Christy Eliserio Phoenix, AZ

Fast service for the most part! Quick follow up.

9 months ago

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Wayne Ray Hot Springs Village, AR

Very good customer service. Very happy with the outcome.

9 months ago

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Leslie Reed Chicago, IL

They listened to my concerns and addressed them.

9 months ago

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Russell Clostio

Quick response, great technicians, knowledgable service

9 months ago

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Sumanish Kalia Brookfield, WI

i will say Great, quick and very affordable

9 months ago

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LAMPROS G VRINIOS Cypress, TX

Easy and affordable so far. Too soon to say

9 months ago

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Andrea Brown Austin, TX

Affordable hoolme maintenance checks. Courteous help desk.

9 months ago

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Usama Amer McLean, VA

They are quick in response and do the job right.

9 months ago

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Jay Nichols Boiling Springs, SC

Prompt and efficient response and service

9 months ago Edited February 20, 2024

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Christopher Chen

Excellent service. Good service contractors.

9 months ago

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Hole ii One three Gibsonia, PA

First claim was a fight Second one was good So 50/50 We will see going forward

9 months ago

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Ray Heuer St Louis, MO

I submitted claim 7 days ago, & repair technician still has not been assigned! 2 phone calls & 2 emails have been ignored.

9 months ago

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Richard

Speed in addressing problem and promptness of appointment

9 months ago

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Luis murillo

Got approved for a new washer. However the gift card will take 30 days. We can’t go 30 days without a washer

9 months ago

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Marina Harmon Tampa, FL

Pleasant experience with customer service.

9 months ago

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Mike Geringer City of Saint Peters, MO

Excellent customer service. Very cost effective

9 months ago

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Rob Riva Las Vegas, NV

Fast results. Didn't take long to find me a Tech.

9 months ago

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Freddie Harmon Mableton, GA

customer service was very courteous and considerate

10 months ago

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Patrick Cobb

The price is very good compared to other home warranties.

10 months ago

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James Johnson Marietta, GA

Ease of filing a claim very professional

10 months ago

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Vincent Trunfio

I've been a long-time customer of Choice Home Warranty and they've consistently resolved my appliance issues promptly and professionally. While my latest request took longer due to a major AC unit problem, I appreciate their efforts. However, I am still waiting for a part from Sears for my washer. Overall, I'm satisfied with their service.

10 months ago Edited January 12, 2024

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mary gillette Nampa, ID

They replaced my heating and air conditioner

10 months ago