Choice Home Warranty: Read 48,233 User Reviews From Real Homeowners

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Verified Customer

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Jimmy North Las Vegas, NV

Service! they have lived up to the contract more than other companys.>

6 years ago

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Damon

On two different occasions, the people came here to fix something and as soon as they good in the door, they left and didn't look at anything.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our service, and we appreciate your feedback. In efforts to provide you with a satisfactory resolution, our Consumer Advocate will contact you directly to further address your concerns.

Jan. 14th, 2020

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Anonymous

They're always saying something is denied. It is one excuse after another. They did not fix my problem and they still take the service charge.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Jan. 14th, 2020

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Verified Customer

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Steve Fall

Fast, quality service. Stand behind their promise.

6 years ago

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Robert L. Horsley

A little better than my previous company on customer service and price.

6 years ago

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roy

i call, they answer, send out tech, fix problem.

6 years ago

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Barry Petracchi

Very responsive....will complete job usually same day

6 years ago

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Morris Steele

Have not scheduled any of the repairs they themselves inspected and confirmed were necessary. Anthony has not responded to my contact attempts.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you are not satisfied with our service, and we appreciate your feedback. In efforts to provide you with a satisfactory resolution, our Consumer Advocate will contact you directly to further address your concerns.

Jan. 8th, 2020

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Jim S.

So easy to deal with and very fast service

6 years ago

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MVR

Easy to contact, fair, helpful, available

6 years ago

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Edward Ponce

The time I need them, the service was fast and accurate.

6 years ago

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Alan

Had excellent service with my condo and home

6 years ago

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John Onetz

Good company. Prompt service. Nice customer service

6 years ago

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Sheila Battistello

Expediency related to customer repair requested.

6 years ago

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C J Hipple

Priced right and great customer service.

6 years ago

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Judith Simmons

Good & friendly service. Responds in a good amount of time.

6 years ago

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Raj Komuravelli

Timely response on warranty claims is awesome!!!

6 years ago

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Robert Benyik

good serice, fast and courteos reaction ,

6 years ago

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Arlene Evans

Fast service and excellent customer service

6 years ago

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jose ramos

Great customer service and quality of product

6 years ago

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Ida Traxler

Lightning fast response! Courteous service!

6 years ago

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mary brawley

they do excatly what they say they will do

6 years ago

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D. Barron

Prompt and professional service providers

6 years ago

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Steve

coverage promptness in response and great people

6 years ago

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Debra L.

Prompt response for resolution of my claim.

6 years ago

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CJR

The professionals that worked on our issue were amazing!

6 years ago

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Ed Las Vegas, NV

I could not use the warranty because it was not the policy that was presented to me. They didn't cover the basic process.

6 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with our policy. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement sent to you at purchase.
Our policy covers mechanical failure due to normal wear and tear. We encourage all of our customers to review their coverage. It may also be found on

Jan. 3rd, 2020

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Verified Customer

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Barbara Kaufman

Good service from those who know what they are doing

6 years ago

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Jim

Very responsive and handled claim easily.

6 years ago

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Jeff

great after you can get them on the phone

6 years ago

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George

Very knowledgeable and courteous serviceman

6 years ago

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Frank Saresky

EXCELLENT service Came out as scheduled. Very professional.

6 years ago

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Donna Colley

They answer very quickly and send help quickly-they do not cover everything

6 years ago

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Dave

Prompt response with two calls for service

6 years ago

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Brenda

good customer service skills very knowlegable

6 years ago

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Rhonda Lewis

I have always got my problem fixed in a timely manner.

6 years ago

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REBECCA H SANCHEZ

I am a stasified customer..I the technician was very timely

6 years ago

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Ralph

Fast efficient service given on filed claims.

6 years ago

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Patty M

Always have had great service with fast turnaround time

6 years ago

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Nadia

Great service ,fast service, 24/7 answering service

6 years ago

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Keith Sentak

The process takes too long and I have to fight to get things fixed or replaced.

6 years ago

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Joyce Kyser

Very happy with thry handle warrany issues

6 years ago

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john

not repairable items are not paid replacement cost but are paid buyout price.

6 years ago

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Yvette Harris

Correct all problem of bad work from contractor

6 years ago

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Willyne Rouse

Quick response and the technician was friendly and very professional

6 years ago

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Valerie

Fast friendly service. They even came out in the sleet

6 years ago

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Shelva Scott

efficiency and speed, quality, value, availability

6 years ago

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Judy

They work on your problems and send a service man out fast.

6 years ago

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Edward

Sometimes it is several days before I get service and the caliber of the technician that they sent was low.

6 years ago

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Patricia

Was easy to file a claim and was settled quickly.

6 years ago Edited January 10, 2024

Choice Home Warranty Reviews