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Choice Home Warranty Reviews

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9.3

Overall Score

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Carolyn Garcia Kissimmee, FL

Great customer service, communication, and helpful service tech. Loved them!

1 year ago

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Brenda Mau Bentonville, AR

ALBERTO M, helpful, knowledgeable, and friendly. Answered all my questions.

1 year ago

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Jose Guerra Humble, TX

Great service! Response to correct the problem was very quick.

1 year ago

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Cindy Dickey Conway, AR

I’ve filed 2 claims this year and did not get serviced on either!!! Nobody wants to do service calls for you. Terrible service!

1 year ago

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Bob

takes too long to get a service person dispatched. Need to notify customer of what was replaced or repaired and total cost.

1 year ago

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Etta Cavin Dallas, TX

Sears repair is my issue! Not showing up on time or at all, showing up and knocking then not waiting to make sure someone was there! Rescheduled several times!

1 year ago

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Lynne Enoch Altamonte Springs, FL

On time, friendly and very knowledgeable. Got the job done.

1 year ago

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Yolanda Eberhardt

Thomas from Hardy Heating & Air was timely, efficient, honest and friendly. I would recommend him over all others.

1 year ago

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Rosie Phoenix, AZ

I'm still waiting for my visa for my new Dryer they say it takes 30 days, it's very hard not having a dryer

1 year ago

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Chanel Williams Las Vegas, NV

He e called back like I asked him too and I received a really good deal

1 year ago

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A to B Frederick, MD

Good customer services. I like when they send an update and find the right contractor.

1 year ago

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Oslene Rocke North Bergen, NJ

This is the worse company to deal with emergency of any kind. Imagine having a claim for an emergency and they are making an appointment for one week later.

1 year ago

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Lamar mitchell Washington, DC

They don’t fix anything they charge u up for nothing especially plumbing issues I will not recommend them to anyone and I’m not renewing my contract either

1 year ago

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David Fishman Philadelphia, PA

The service is good. However, the telephone automated system is terrible.

1 year ago

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Ben Jefferson Las Vegas, NV

I am always able to submit my claim and get a technician to come to my home and fix my problem.

1 year ago Edited October 9, 2024

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Michael Kratofil Las Vegas, NV

For a fully covered water heater, I ended up paying almost $900 out of my pocket to replace it. They had every excuse in the world why they did not cover each line item.

1 year ago Edited October 3, 2023

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Monica Chana

The technician did a good job and the air conditioner is working properly.

1 year ago

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Darryl Roberts Austin, TX

Showed up when they said they would. It was quick and efficient.

1 year ago

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LynnAaron Nichols

Milan was great. Super quick to respond and very knowledgable!

1 year ago

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Mark Cerfoglio Reno, NV

Liked how professional Adam was. He worked hard to get me the best pricing.

1 year ago

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Bruce Lewia Delray Beach, FL

The cost for service too much per year and the service call fee is now too much as well.

1 year ago

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Mildred Robinson Chicago, IL

Service was good and professional and the technician is well trained

1 year ago

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Delsy Boca Raton, FL

I loved Choice home warranty because if the can fixed the appliances then be replace it

1 year ago

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Rebecca Wilson Columbia, IL

Customer Review Video

1 year ago

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Myrna Ignacio Spring, TX

Great service and knowledgeable technician. Glad we got him.

1 year ago

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Nicole Stephens Pitts McDonough, GA

Service was quick and I was able to get a same sag appointment

1 year ago

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Virginia Barriera Katy, TX

I will recommend it because it is worth the money you pay every month.

1 year ago Edited January 10, 2024

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Shonna Hodge South Bend, IN

The service was fast and reliable. The company was trustworthy.

1 year ago

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gary phillips Clarksville, TN

great job home warranty, being there and helping out doing your job

1 year ago

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Gary Pro

OVERALL CUSTOMER SERVICE AND THE TECHNICHIASN WAS QUICK AND PROFESSIONAL.

1 year ago Edited January 10, 2024

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Katrice Mayo Glen Allen, VA

Great Service! Zofa repaired our A/C and it is much more efficient!

1 year ago

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Troy Boiser Houston, TX

Price was right. Now, let’s see if your service is just as good!!!

1 year ago

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Joseph Ambalathunkal Ruskin, FL

Technician seems to be very knowledable on the subject matter.

1 year ago

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Edward Downs Dayton, OH

The quickness it taken yo repair ,and the knowledge the Technician shown

1 year ago

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Maria Guadalupe Karsky Houston, TX

I like the peace of mind knowing that if I have an issue it will be taken care of

1 year ago

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Phina Houston, TX

THE COMPANY'S QUICK RESPONSE, AND THE CUSTOMR AGENT'S FRIENDLY

1 year ago

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Crystal Kimber Knoxville, TN

customer service was great any and every time I've called for quotes or repair.

1 year ago

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stephen hoy Williamsburg, VA

Choice didn’t do anything, didn’t find a tech, the checklist made it impossible for the tech that I found and brought out to do the redemption process

1 year ago

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Przemyslaw

I had two claims this year and both were solved on time, and very effectively

1 year ago

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Lee Noah Oakland, CA

the peace of mind knowing i have someone who can fix the problem in a short amount of time

1 year ago

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Russell Daniel Charlotte, NC

They did a great job of getting back to me and having someone come out. My issue was fixed

1 year ago

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Karen Canton, OH

The technician was very courteous, professional, got the job done.

1 year ago

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Dale& Joanna Scott Gainesville, FL

They helped when needed. Found the right people to get the jobs done

1 year ago

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Suzy Hajnasr

Love this company act mostly on time. Most of the problems with appliances was solved and plumbing

1 year ago

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Tara Richter Simpsonville, SC

Our claim still hasn’t been finished! I can’t get an answer as to why our air conditioner hasn’t come in and been installed. Very frustrating. It’s been a month ago!!

1 year ago

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KWS La Grange, IL

The quality of the service providers that they retain are very good.

1 year ago

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Tianie Barnes Cumming, GA

I did like that I had to wait a couple of days for a company to be found for my request.

1 year ago

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Speedy Racer

Quick fix on this last claim and I hope many more in the future

1 year ago

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Jeff Altamonte Springs, FL

Generally get a quick appointment. Contractors usually perform service needed

1 year ago

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Lorrie Krasnow Longmont, CO

The AC people they sent out, quoted an outrageous amount. I had to pay another AC guy out of pocket for thousands less then what I was quoted by Choice Warranty.

1 year ago