Choice Home Warranty: Read 42,008 User Reviews From Real Homeowners

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Alvin Wilson Clarksville, TN

The tech was very knowledgeable and knew the equipment very well.

1 year ago

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Mary Lawrence, KS

We still need the rest of the A/C job done, and neither the company that did the work, or Choice seems interested in finishing the job.

1 year ago

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Richard Lomas Nederland, TX

Like the way the automated phone system works, easy to follow instructions.

1 year ago

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Claudia Las Vegas, NV

I was very happy with all services. I am not happy about the large increase in service costs.

1 year ago

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Slomag Dayton, OH

Plumber was efficient and informative will likely use this company in the future.

1 year ago

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Mary White Hudson, FL

I like this company for the prompt service you get when reporting a issue.

1 year ago Edited September 13, 2023

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Susan Springfield, MO

Difficult to work with, difficult to understand the customer service people. Very strong accents and hard to hear. Difficult to get claims through.

1 year ago

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Guy

The repairs get scheduled too far out and there is never a person to speak to when there is a problem.

1 year ago Edited March 27, 2024

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Navin Brampton, ON

I cant reach any on personally and they don t t reply to my e mail They owe me a refund and it is very difficult in fact impossible t get any reply at all

1 year ago

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Alan College Station, TX

Need to improve online claim request; get vendors assigned in a more timely manner

1 year ago

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Dennis Lakeland, FL

It was easy to schedule and the company that handled the repair was dantastic

1 year ago Edited January 10, 2024

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Nauman Rana Corona, CA

I have a service request open for a refrigerator part since January. Still no part and no repair. Every month I am told to wait for another month. This is a joke.

1 year ago

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Goldie McMullan Avondale, AZ

Everything has been going great. You guys did good work and took care of me.

1 year ago

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Daitasha Miller The Bronx, NY

Maurice was wonderful in explaining the plan prior to purchase.

1 year ago

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Jose M. Colon Orlando, FL

Responsive to real time needs processing new claims while the contractor is on site.

1 year ago

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Tara Gibson Fayetteville, NC

The quick turnaround on repairs . Professional repair people.

1 year ago

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Vicki McGahee Hilton Head Island, SC

Excellent service - quick turn around. Such an easy process - Thank you

1 year ago

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Bobby James Fort Valley, GA

Hot as it been for the past few weeks, AC went out the 13th of July and the AC supposed to be repaired tomorrow 23 August. I just hope it get repaired.

1 year ago Edited August 23, 2023

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WHITE CAT Bonita Springs, FL

JAIMIE IS EXTREMELY SKILLED AT WHAT HE DOES AND HE IS A GOOD PEOPLE PERSON, ALSO.

1 year ago

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Cheryl Smith Portsmouth, VA

Professionalism, courteous and promptness in answering questions.

1 year ago

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Todd Renier Littleton, CO

Did not like the out of pocket expense for recent claim. Would prefer to pay $20 per month for 100% coverage

1 year ago Edited August 24, 2023

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Louise Parrish, FL

Quick to respond. Quick service. Very satisfied with the service.

1 year ago

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Judy Rogers Bloomington, IN

The service was great. The service men were very friendly. I'm glad I took out this warranty

1 year ago

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Italy Las Vegas, NV

Excellent company. They've always repair my appliances, very content with them.

1 year ago Edited January 10, 2024

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KK I

Great service! Responds quickly! Definitely recommend their service!

1 year ago Edited September 7, 2023

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Theresa Chapman Orlando, FL

Repair techs have always been top notch. Also arrived when on time.

1 year ago

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Scott Strayhorn

Just started today, so we will just have to wait and see how this works out. The salesman was great.

1 year ago

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Dr. Ngozi Achike

He was on time He was very professional He was respectful and cordial

1 year ago

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Fredrick Parker

I'm a new customer with a better warranty and with less cost.

1 year ago

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charles smith Oswego, IL

It was fine, my fridge is working perfectly now took longer then expected

1 year ago

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Cristina Reascos

Great customer service, understanding and accommodating needs

1 year ago

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Dean Thomas Evans, GA

Quick response to my needs. Easy to contact and very helpful..

1 year ago Edited August 23, 2023

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Stella Landry San Francisco, CA

Agent was very patient and helpful with my situation she spoke very clearly

1 year ago

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Jean Philadelphia, PA

Friendly, knowledgeable and careful to straighten up when done.

1 year ago Edited March 5, 2024

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Fang Wang Newark, NJ

The sales person is very helpful, and pleasant to talk with!

1 year ago

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James Avera Macon, GA

Three request for Choice Warranty with no repairs approved. Can't get a straight answer have not responded to e mails nothing would not recommend Choice to my worst friend

1 year ago

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Michael Todd Williams Papillion, NE

Called Saturday morning. Hard to understand customer service. Monday morning no work order/technician assigned. Luckily got issued fixed through a friend

1 year ago

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Tina Wright Chicago, IL

I loved the fact that my representative was patient, clear, and informative.

1 year ago

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Sharon Cassady West, TX

Getting a hold of you guys is awful! I only used your technicians twice! No problem there! But communication is awful!

1 year ago

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John Mack

Nothing to dislike so far the repair process has been simple and smooth

1 year ago

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Deborah Walker Cibolo, TX

I always get professional representatives to answer my questions when I call.

1 year ago

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Paul Smulian Westminster, MD

Everytime I file3 a. claim it is initially denied. It is ALWAYS accepted on appeal which is a huge pain in the butt.

1 year ago

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Trenetra Dansberry Germantown, TN

So far, the techs have been on time and was able to repair the problem

1 year ago

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sharnae blount

Great experience and I would tell anyone to get with choice Home Warranty

1 year ago

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Joseph McNeely Las Vegas, NV

Good Response Time and Very Good Customer Service Skills !!!

1 year ago

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Eddie Hardeman

Tech was very helpful in explaining what the problem was. Very courteous and customer friendly

1 year ago

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Adam Smith Indianapolis, IN

Great turnaround and great technical. Always a great experience!

1 year ago

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Rafael Mejia Fort Lauderdale, FL

The young man was knowledgeable respectful knew what he was doing and got the job done rapidly

1 year ago

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death knight69 Detroit, MI

Frankie was really nice and works hard I appreciate the service greatly.

1 year ago

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Mike Hortness Terrell, TX

Ethan was easy to work with and did a great job. Very informative and helpful.

1 year ago

Choice Home Warranty Reviews