Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Richard Flieger San Antonio, TX

Extremely slow service for my last two claims. It took a week to fix my my air conditioning. Totally unacceptable.

4 years ago

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nikki hampton Rock Hill, SC

CHW immediately got that we had an appointment immediately

4 years ago

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Anthony berry Cincinnati, OH

Because you did what you said you was gonna do

4 years ago

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Donald Masingale Derby, KS

Quick and satisfying response to problems.

4 years ago

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Danny Joe Carter-Nowicki Oklahoma City, OK

Every thing I needed was great and timely

4 years ago

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Toni Valore Freehold, NJ

Fast response to my problem and excellent service person to fix it

4 years ago

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Mrs. Anne Campbell Katy, TX

The service has proven to be extremely efficient.

4 years ago

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Jeff Fort Myers, FL

They have been quick to respond and repair my issues.

4 years ago

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Steve Fitzgerald Hobbs Ninety Six, SC

Single point of contact. Professional conduct.

4 years ago

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Leslie Saint Johns, FL

Smooth transaction customer service took care of my needs

4 years ago

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Elizabeth Adian Conroe, TX

2 smooth call's for 2 different appliances

4 years ago

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Anonymous Albert Lea, MN

Lots of claims not being taken care of and getting billed for whole visit or paying multiple deductible in one claim

4 years ago

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Karen Boyle Midland, TX

Two broken appliances haven't been covered and haven't had great response from the various venders.

4 years ago

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Vicki Gordy Denton, TX

When we need to speak to someone they are unresponsive. They do NOT allow a reasonable amount to replace an item then they don't speak with you.

4 years ago

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Gloria Purnell Bowie, MD

The representatives are professional and courteous.

4 years ago

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Rosemary Ralston Virginia Beach, VA

Usually have a repair person here by the next day.

4 years ago Edited January 10, 2024

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Steven Carson Greenwood, IN

Great experience. Quick claim reimbursements

4 years ago

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Gene Anthony Las Vegas, NV

Fast response time and great, knowledgable technician.

4 years ago

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Karen McKenzie Spring, TX

Always send a great person to fix my issues

4 years ago

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Diane Sun City West, AZ

8 minutes after service request, it was scheduled.

4 years ago

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VALLORIE Brown Lancaster, TX

Reliable didn't have to wait for a technician

4 years ago

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Beeney Salisbury, NC

They came out the next day and took care of the problem

4 years ago

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Cathy Carrollton, TX

Got the washer fixed on the first visit.

4 years ago

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Yehudith Ayala Woodbridge, VA

Services has a good CB quality and faster

4 years ago

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Rhoda Browder Saint Louis, MO

service was done promptly after requesting work order

4 years ago

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Monique Mayo Forney, TX

I love the service. Great value for your money.

4 years ago

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Charles Peeples Brandon, MS

Great company. Very responsive and friendly

4 years ago

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Rhonda McMillan Conowingo, MD

They responded quickly. We got quick good service.

4 years ago

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P Jacksonville, NC

Very fast service after you file your claim

4 years ago

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Kathy Nigolian Pensacola, FL

Only one claim so far but easy to arrange

4 years ago

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Jose D Vassio Rio Rancho, NM

To file the claim was fast and easy, fast.

4 years ago

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Sharon Thompson Bowie, MD

timely, professional and quality service

4 years ago

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Beverly San Antonio, TX

I believe the technicians they send out give them information they need to not cover an issue.

4 years ago

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Richard Lillie North Brunswick, NJ

Took over a week to get air conditioner company to get to me to even check out the problem

4 years ago

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melvin adams Topeka, KS

It took them two months to put a new light in our refrigerator& Servicemen say they get paid late.

4 years ago

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Seymour Fleischman Cypress Quarters, FL

The service man you sent was very good and fixed my washer in no time.

4 years ago

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Sandra Lanoix-Harris Fort Mill, SC

Took two long to come out;(five days) but service was excellent

4 years ago

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Nancy Soper Port Clinton, OH

Have waited a month for my AC repair. Not easy to access case managers. Will be contacting an atty as Choice is violating their contract with me.

4 years ago

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Robert Zorzi Hubert, NC

They cheat and discount their responsibility. When trying to get it right with Choice they just don't return. Alls and hope you go away.

4 years ago

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KELSIE CALDWELL

Good rating , good price and good service.

4 years ago Edited November 8, 2025

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Anonymous Phoenix, AZ

I really like that they respond very quick.

4 years ago

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Tomijayne Orange, TX

They have a good product and fixed my air conditioner.

4 years ago

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Nixon Ray Colvin

excellent response time , knowledgeable technician.

4 years ago

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Anna

Very quick response to a claim. Service Very professional

4 years ago Edited October 3, 2022

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Keith

Great service and they make the claims process easy!

4 years ago

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Robert Rill

Seem to have quality technicians to handle repairs

4 years ago

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Don A Riley

Works hard to obtain services as quickly as possible.

4 years ago

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Roberta Gomez

when ever I needed service they where right there

4 years ago

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Johanna Cruz

They've never failed us, we've been customers for 3 years

4 years ago

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varun patel

prompt and reliable service every time I had to use them.

4 years ago

Choice Home Warranty Reviews