Choice Home Warranty: Read 50,610 User Reviews From Real Homeowners

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Verified Customer

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Beverly Greenville, SC

They quickly send skilled workers. I also feel safe with the folks they send to my home.

4 years ago

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Verified Customer

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Debra Gurvitz

I found the process easy, as I could handle everything online without needing to contact customer support directly. Recently, I used my countertop ice maker and had a plumbing issue. The recommended plumber arrived on time and resolved the issue efficiently within my schedule. Overall, I was very satisfied with the service provided.

4 years ago Edited January 10, 2024

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Verified Customer

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Steve Johns Las Vegas, NV

I have figured out that if it is easy you will have the item repaired but if it is to expensive and hard to repair you will find a way to get out of paying the repair.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Mar. 3rd, 2022

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Verified Customer

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Charlotte Baucom Clayton, NC

They fixed my A.C. very quickly with no problems. Technicians were very helpful.

4 years ago

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Verified Customer

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Linda Coffin Deland, FL

My issue was resolved in a timely manner, and the tech was very knowledgeable and friendly.

4 years ago

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Verified Customer

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Shaun T Lopez Bay Shore, NY

Used them 2x and both times excellent service just purchased a home and thank god we had it

4 years ago

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Verified Customer

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Carole conrady Tulsa, OK

technician called back in a timely manner. Technician was polite, friendly, informative and quick.

4 years ago

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Verified Customer

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Bridget Speidel Boerne, TX

Excellent electrician Dominguez Electric. Punctual and spotted the problem immediately. Thank you

4 years ago Edited January 10, 2024

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Verified Customer

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Susan Frohlich Panama City, FL

Response was quick and the company that came were knowledgeable and helpful will use them again

4 years ago

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Verified Customer

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Anna Riley Union, KY

Great company. Always very helpful & make sure my claims are taking care of right away.

4 years ago Edited January 10, 2024

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Verified Customer

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Demario Oliver Hazel Green, AL

They did an awesome job get my claim in and handled my garage was up and running in no time

4 years ago

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Verified Customer

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Gloria Kelly Kansas City, MO

When I ordered service, Choice was on top of things, they sent a very good company right away!

4 years ago

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Verified Customer

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Ronald Joe Graham Charlotte, NC

They commit to pay for repairs or pay a certain amt toward new appliances if your appliance cannot be fixed. Not at all true. they are good at figuring out a way of not being true to their commitment.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Mar. 4th, 2022

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Verified Customer

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Jayna Houston, TX

Customer is pretty good but when I tried to get my electric for my washroom done, the electrician never came back and I spoke to choice and they kept calling him and it wasn’t resolved. It was kinds useless.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Feb. 28th, 2022

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Verified Customer

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Kiniko Charlotte, NC

The guy was very proficient and in no time he fixed it. He was professional and efficient.

4 years ago

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Verified Customer

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Virginia Clute, TX

Not very happy. I would recommend them to no one. They refused to fix the dishwasher when it wasn’t heating and the dishes weren’t getting clean. They also refused to fix the microwave. I had to buy a new one.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Feb. 28th, 2022

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Verified Customer

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Pamela G Kolleas-Hilliard Depoe Bay, OR

Though we live in a less populated area they were able to schedule help quickly.

4 years ago

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Verified Customer

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Neil McGuirk

The first time I used it was to replace an exhaust in the upstairs bathroom. I have also had the garbage disposal replaced. And I had a wire broken in a socket, and that was taken care of expeditiously.

4 years ago Edited January 10, 2024

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Verified Customer

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Cathy Spectrr Saint Louis, MO

I have always been provided excellent and prompt service. My service representative is the best!

4 years ago

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Verified Customer

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Marvin Joel Guthrie Columbia, MD

Mr. C was very thorough in completing the necessary maintenance regarding my kitchen sink.

4 years ago

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Verified Customer

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Teresa Lawrenceville, GA

I haven't had any problems getting the work done that I needed. They have been on top of it

4 years ago

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Verified Customer

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Nichole Holden Poplar Grove, IL

They are they when we need them, always kind and courteous and fix any issues promptly

4 years ago

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Verified Customer

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Vanessa Camba Las Vegas, NV

Easy to file a claim. Customers service agents are pleasant and easy to talk to.

4 years ago

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Verified Customer

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Daniel Alan Michaud Little River, SC

Limited benefits are available. We had a claim denied but still had to pay the deductible of $65 which I thought was unfair.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Feb. 24th, 2022

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Verified Customer

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Sailaja Puttagunta Plano, TX

Ease of reaching people .understand the customer needs and provides the services accordingly

4 years ago

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Verified Customer

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NC Morrisville, NC

Very responsive, easy to get a hold of, cover what they say they cover, good customer service

4 years ago

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Verified Customer

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Mia Davis Clayton, NC

Had a few issues with the house and choice sent someone right away. Making appointments are easy and really convenient

4 years ago

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Verified Customer

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James F Ward Columbia, SC

Weve had 2 issues so far and they fixed them both with only the $85 service charge each time.

4 years ago

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Verified Customer

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Patricia powers Fort Pierce, FL

The guy with the stove didn't do anything for me would not get on the phone to even try to get it approved just took my $45 and that was it.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Feb. 23rd, 2022

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Verified Customer

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Jacqueline Dixon Pittsburgh, PA

Poor response to customer. I am still without furnace heat after a month. My electric bill has doubled. Waiting for a part with very little response from contractor.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Feb. 23rd, 2022

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Verified Customer

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David Pahrump, NV

Customer service is very good. They call me back within a couple of days. It has been fine.

4 years ago

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Verified Customer

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Alfred Waldorf, MD

All the things in our home get done in a timely fashion. The service is affordable.

4 years ago

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Verified Customer

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Lisa And Omar Plainfield, IL

Came with the house when I purchased it. I used it once and it was approved automatically.

4 years ago

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Verified Customer

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Ronald / Fern Donna, TX

The people they work with are well qualified but when they sent someone out for the water heater, they diagnosed the wrong thing so I had to pay for two service calls.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Feb. 23rd, 2022

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Verified Customer

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Tzivia Henderson, NV

The first time we used it was for the fridge and the service was not adequate so it had to be replaced.

4 years ago

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Verified Customer

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Paula Jacksonville, FL

The price is good but sometimes if you call at the end of the day, there is no follow up, they just hang up.

4 years ago

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Verified Customer

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M Vero Beach, FL

The service is good. They fixed my air conditioner with no problems. The agents were good.

4 years ago

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Verified Customer

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Timothy Karnes Fort Myers, FL

Responsive and cooperative. Got approval to proceed with repair in reasonable time.

4 years ago

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Verified Customer

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Shonda cosby Atlanta, GA

By far the beat warranty company out there. Never deny a claim and very resonable prices.

4 years ago

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Verified Customer

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Diane Luberda Fenton, MO

It was easy to file a claim and the process of getting a tech was quick and easy.

4 years ago

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Verified Customer

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Daniel Charles Genone Alpharetta, GA

While they responded quickly to our claim, it took 4 days before someone could come to repair our toilet.

4 years ago

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Verified Customer

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Marty Hot Springs National Park, AR

Easy to do business withsubmit a claim onlinerepairman on site within day or two

4 years ago

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Verified Customer

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Hubert Pickett Fort Worth, TX

My first experience was not good at all. Provider did not show up. I had to get a new water heater and asked for reimbursement and was rudely told no. After my plan runs out, definitely will not renew.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Feb. 17th, 2022

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Verified Customer

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Ann Nagler Tucson, AZ

Good service from the technicians and personnel at Choice Home.....am awaiting response from a claim as of this date.

4 years ago

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Verified Customer

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Pam Corryton, TN

Seems like for my gas hot water heater issue they really didn't do much and the water heater leaked and I had water damage in my house. Should have mentioned it was leaking.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Feb. 17th, 2022

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Verified Customer

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Ruth Mcintyre Jacksonville, FL

I called made a appointment,I was sent a message, what time ,date, and company to expect.

4 years ago

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Verified Customer

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Francisco Flanders, NJ

Fees, and more fees. Had to pay "3 visits" for the plumbing work because it was for different issues, even though the technician was here for all of them already.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Feb. 17th, 2022

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Verified Customer

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Shemetris Gales Wendell, NC

They were speedy on getting a repair technician out to my house the same day as my claims.

4 years ago

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Verified Customer

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Paul Enos Lawrence, KS

This claim was handled promptly and efficiently. You will get a very different response from our latest claim.

4 years ago

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Verified Customer

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William E Miller Humble, TX

he arrived on time, checked it out got it approved and fixed it in a very short time

4 years ago

Choice Home Warranty Reviews