Choice Home Warranty: Read 49,463 User Reviews From Real Homeowners

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John Nathan

Very affable, efficient and knowledgeable agent.

4 years ago

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michael thomasson

Agent was very helpful and answered all my questions

4 years ago

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Edna Carmona Phoenix, AZ

Great service! Fast and professional Thank you

4 years ago Edited April 11, 2022

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shi zhang Villa Park, IL

Very fast response and repair. Good job!

4 years ago

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Joseph Allen

It took way too long between the day I filed the claim until a repairman had been scheduled to complete the repair....March 28th to May 16th.

4 years ago Edited May 15, 2024

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Robert Van Jones Gulf Breeze, FL

Excellent follow through and professionalism.

4 years ago

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Linda Howard New Orleans, LA

I love the fact that the response time was within 24 hrs

4 years ago

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Stella Dougherty Tampa, FL

You call for help and they want you to wait 5 to 6 days for a technician can fix the problem!!!

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Apr. 13th, 2022

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Tushar Thakkar Elgin, IL

Excellent service with quick turn around on the request.

4 years ago

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cooolpanda panda Las Vegas, NV

Easy to navigate the website to file a claim.

4 years ago Edited November 29, 2023

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Louis Szuch Bradenton, FL

Daniel was extremely friendly, informative abd professional

4 years ago

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Deloris Carter Mansfield, TX

Love the customer service rep very helpful

4 years ago

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Dan Walkup North Las Vegas, NV

Very professional Quick clean and to the point

4 years ago

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T Joseph Hardy Martinsburg, WV

I was amazed concerning the cost compared to my other Warranty Company

4 years ago

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Nancy C. LaDuke

The person I spoke to was very helpful and polite.

4 years ago

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Terry Miller Tomball, TX

The technician was very courteous and professional.

4 years ago

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Chris Glombik Cibolo, TX

Professional, efficient service regarding my claim!

4 years ago

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Hardik Patel Monmouth Junction, NJ

Paula was very detailed while explaining.

4 years ago

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Tracey Scarlett Charlotte, NC

On time and quick service for heating when I needed it!

4 years ago

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Tonya Ferguson Baltimore, MD

Respond quickly to your claim input. However, takes several days before tech comes out

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Mar. 15th, 2022

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Carol Putman Phoenix, AZ

The technicians are all experienced, well trained and very pleasant people

4 years ago

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SHARON SUMMERS Fort Mill, SC

Excellent service and qualified technicians!

4 years ago

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Trisha Wright Shepherdsville, KY

Prompt response to claims and great technicians.

4 years ago

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Gus Abreu Virginia Beach, VA

Quick response, good contractors. AAA+++

4 years ago

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Darlene Thompson Decatur, GA

Very good service on time and quick response to problems

4 years ago

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Cheryl Calazara Chesapeake, VA

Fast and professional electrician. Very impressed.

4 years ago

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Christine Noel Pittsburgh, PA

Choice Home Warranty Great service from reliable companies

4 years ago Edited September 7, 2023

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James McMann 'Ewa Beach, HI

The repair men sent have been very good.

4 years ago

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20 Namya Herndon, VA

W r pleased receiving good promt service

4 years ago

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MRR St Louis, MO

Prompt visit from repair person, but have heard nothing from them about authorization of repairs since (3 days).

4 years ago

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Ashlee Menke Mandeville, LA

Very easy to arrange repair visit and repair was done well.

4 years ago

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Mahesh Chicago, IL

prompt and as per agreement. will recommend

4 years ago

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Gene Flint, TX

Very professional and responsive to your needs.

4 years ago

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Kenneth Houston Houston, TX

I renewed because I was assured that the company had changed. I was denied today for electricity work that was promised to me.

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Feb. 28th, 2022

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Tick Spring Branch, TX

Quick response, and easy to file a claim

4 years ago

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mario s Chicago, IL

My last two legitimate claims were denied and now I’m still waiting on a plumber for a different issue.

4 years ago Edited April 24, 2023

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Linda Fields McKeesport, PA

Technician was on time and resolved the problem

4 years ago

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Donna Jeffersonville, IN

Very prompt. We got a response very fast!

4 years ago

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Rebecca Petkus Inverness, FL

The technician was great Efficient. Helpful Great job!

4 years ago

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Arturo Posada Boca Raton, FL

Good service an on time, CHW alway solve the problem

4 years ago

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Jacquie Sherwood Abingdon, MD

Derrick took his time explaining warranty to me…

4 years ago

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Mr Arch Henderson, NV

Response was very quick and fixed my problem.

4 years ago Edited April 22, 2022

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Carol McGlone Beaverton, OR

The ease of filing a claim is a definite plus.

4 years ago

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Genevieve de Gennaro Scottsdale, AZ

I appreciate the fact that they respond to claims in a timely fashion.

4 years ago

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Charlene Kurland Baltimore, MD

Prompt, courteous, informative, problem solving.

4 years ago

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Armando Ortiz Bulverde, TX

Technicians explained and corrected issue…

4 years ago

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Jennifer Heyl St Louis, MO

Prompt and professional. Very knowledgeable tech

4 years ago

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Joanne Dagato Myrtle Beach, SC

technician was on time and fixed the stove quickly.

4 years ago

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AR Ocala, FL

Fantastic benefits for senior citizens, and no worries!

4 years ago

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Dahleen Castleberry Orlando, FL

Thank n time, Quick, fast, professional and pleasant

4 years ago

Choice Home Warranty Reviews