Choice Home Warranty: Read 49,463 User Reviews From Real Homeowners

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Eugene D. Provan

I've had mixed experiences with the service. Initially, there were delays in getting help for a plumbing issue, and I faced additional charges for a garage door repair that wasn't covered. However, I had a positive experience with the dishwasher repair, where the technician was thorough and helpful. Overall, the service has been helpful but inconsistent.

3 years ago Edited January 10, 2024

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Victor Robinson Killeen, TX

Great experience with timely responses, no issues.

3 years ago

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Connie Zimmermann Edwardsville, IL

they cam the next day ofter my dryer broke.

3 years ago

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Alan Flonnes Henderson, NV

Excellent service, great customer support.

3 years ago

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Lan Pham Independence, MO

Not really happy with this company, have a lot of problems with it . Sorry that I bought their insurance.

3 years ago

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정기영 Lawton, OK

Service man arrived on time and skilled man repaired it.

3 years ago

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Michael Matute Lake Worth, FL

Fast service. Very professional. Very satisfied

3 years ago

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Lisa Pearman Martinsville, VA

Daniel was extremely helpful and pleasant.

3 years ago

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Barbara Robinson Tucson, AZ

Fast..great customer service! Thank you

3 years ago

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Marcus Bullock Buford, GA

Technician came early and was very professional and nice.

3 years ago Edited December 21, 2022

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Nowall AlSayegh Detroit, MI

Efficient and semi fast. Got our service in a timely manner

3 years ago

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Jim Denny Daufuskie Landing, SC

Timely and great service. Technician did a very good job.

3 years ago

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Robin A Vandergon Reno, NV

They got us back up and running. Service was great.

3 years ago

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Jay Fayetteville, NC

Get contracted fast and on time that is good

3 years ago

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Justin Grill Alexandria, VA

The website does not work to file a claim. And there are too many exclusions to make it worth the huge initial cost of the policy.

4 years ago

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Mitri Bahu Hollywood, FL

Awesome experience always available when you need them

4 years ago

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Sean Harvey

Great Customer Service Experience For Claim!

4 years ago

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Carolyn Isom Fort Worth, TX

I like the quick response and results for getting whatever job I need done.

4 years ago

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Laura Dugan Morganville, NJ

Good service, quick reliable and competent

4 years ago

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Rene G Vides Phoenix, AZ

Awesome quick easy to put a claim. They follow fast.

4 years ago

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Janet Simpson Citrus Heights, CA

It is easy and effecient to report a claim

4 years ago

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Meldoria Miles Philadelphia, PA

I am very well pleased with the promptness of the service

4 years ago

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John and Meredith Sims Gardendale, AL

The technician fixed our A/C in 30 minutes.

4 years ago

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Tina trupp Yuma, AZ

Your continued denial of claims, your inability to meditate those with true mediation and your reputation in the community is concerning.

4 years ago Edited January 10, 2024

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Betty Ellsworth El Paso, TX

The quality of the repair and the explanation of what happened.

4 years ago Edited January 10, 2024

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Don Sergio Mesa Hammond, LA

Prompt response to my a/c needs. Good communication.

4 years ago

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Susan Sullivan Pflugerville, TX

Not very friendly, not keeping me informed of what was going on , the technician

4 years ago

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Charmaine Colyar Chicago, IL

They came out in a timely manner and just did great work, Period !!

4 years ago

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Barbara Layne Florissant, MO

Request for services are handled quickly

4 years ago

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Peter Aiena Jacksonville, FL

Greatly appreciate the quick response to our service.

4 years ago Edited February 27, 2024

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Rosanne Santos Alhambra, CA

He was great and punctual, fixed problem immediately

4 years ago

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John Daneker Homestead, FL

Fast responses, quality work by the tech that come

4 years ago

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Sam Hill Bixby, OK

3 missed appointments and contractors don't show up or call. I've had to call in 4 times after initial request just to receive help.

4 years ago

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Transaction Coordinator Las Vegas, NV

Very easy to work with and friendly on the phone

4 years ago

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Terry Carby Louisville, KY

Technician was very courteous and knowledgeable.

4 years ago

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Frederick Nicklaus Bellefontaine, OH

Choice are very friendly and work hard to resolve any issues we have .

4 years ago

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Frank Nicholson Philadelphia, PA

You denied my claim that even the technician thought should have been approved. Sorry that I joined Choice. You are not true to what you advertise

4 years ago

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Denise Patrick Batavia, OH

Great value, good service. Customer service is good.

4 years ago

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Jimmy Texarkana, TX

Quick and easy, no hassle claim. Great communication.

4 years ago

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Jason Bates Gainesville, GA

My refrigerator was repaired for the 5-6th time in 12 months for the same problem

4 years ago

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robbin Sexton Rock Hill, SC

The technician fixed our problem within minutes.

4 years ago

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Delores Williams Andrews Bethel Saraland, AL

Prompt service, very professional and caring!

4 years ago

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Debra Quarles Cleveland, OH

My plan covers a wide range of systems that can need servicing in the home.

4 years ago

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John Vu San Jose, CA

Quick and resolve issues, services good.

4 years ago

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Gloria Shack Panama City, 8

They always answer my question and always muy attention

4 years ago

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Shaunlev Richardson, TX

Fast responsive easy great repair thanks!

4 years ago

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Mohammed Rashed Chicago, IL

Very convenient service. Fast response and communication.

4 years ago

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Robo Tucson, AZ

Choice ended up being an interference once the contact was made with the garage door co

4 years ago

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Dana Scott Norcross, GA

Impressed by how well I was taken care of.

4 years ago

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Tracy Nguyen Anaheim, CA

Love the responsiveness and the customer service!

4 years ago

Choice Home Warranty Reviews