Choice Home Warranty: Read 49,463 User Reviews From Real Homeowners

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doug brainerd MI

Fast response, problem solved. Low deductible

4 years ago

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Jo An Fox Wright

They are great on repair but lousy on replace

4 years ago Edited January 10, 2024

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John Ross Indianapolis, IN

guy was on time and figured it out quickly

4 years ago

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Nicki Daniels Orlando, FL

Good customer service. Ability to submit a claim online. Quick response time.

4 years ago

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John R Calpini Sylva, NC

Polite staff and great service experience

4 years ago

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Marie Germain Baltimore, MD

The technician was great and knows what he’s doing.

4 years ago

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STEPHAINE MARIEA BROWN Orlando, FL

you always there to help me when i need help with anything.

4 years ago

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Callie Lynn Scottsdale, AZ

You denied payment that should be approved. I will be moving to a new home and will be getting a different home warranty company

4 years ago

Reply from Choice Home Warranty

We regret to hear that you were not satisfied with the determination of your claim. We are committed to providing a positive customer experience and we take all feedback very seriously.
Choice Home Warranty provides home warranty service coverage on the systems and appliances listed as ‘INCLUDED’ under the terms of the User Agreement. We encourage all of our customers to review their coverage.

Jun. 30th, 2022

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dyckman pharmacy New York, NY

Very slow service long wait on phone Mr E was very patient and explained all in detail

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Jun. 30th, 2022

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gerardo fuentes Tucson, AZ

Very efficient process. Always off dependable contractors.

4 years ago

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Annie Schreier Osceola, IA

I appreciate Eli explaining everything thouroughly.

4 years ago

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Lori K. White Little River, SC

Luis A was awesome to work with.

4 years ago

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Rodney Chula Vista, CA

It was great. It was very good information shared with me.

4 years ago

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Marvin Krause Miami, FL

Pleasant and knowledgeable repair people

4 years ago Edited January 10, 2024

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Matthew Nathan Raleigh, NC

Very easy to work with. Great service and repair.

4 years ago

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Martie Finch Chesapeake, VA

They respond quickly to my issues that need repair.

4 years ago

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Henry Myers Montgomery, AL

Certified technicians. The warranty on household appliances.

4 years ago

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Uttam Reston, VA

The agent was very good. Looking forward to the technician

4 years ago

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Nathaniel Martin Inman, SC

Too soon to tell right now. But experience with agent was good.

4 years ago

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Kalilah Brown Goose Creek, SC

Appointment arranged with no show. No one answered or responded to respective numbers of either companies (CHW or Liberty Plumbing & HVAC LLC).

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jun. 30th, 2022

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Roseda Marshall Monrovia, MO

Professionalism and speed of response in solving problem

4 years ago

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Chris C Joliet, IL

Fixed issue good customer service very happy with results

4 years ago

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Danny Fields Omaha, NE

Appliance and service protection at a reasonable cost.

4 years ago

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James W Willett Alexandria, LA

Extremely fast response time and with a known creditable company.

4 years ago

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John J Scott Boyce, LA

I was quoted for a military discount on my monthly bill and did not receive it after I signed up

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the sales experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Director of Sales who will review this matter and handle accordingly.

Jun. 30th, 2022

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Catherine labranche San Tan Valley, AZ

Great customer svcs explain everything to us

4 years ago

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Jan H Biloxi, MS

I had to go through 4 Plumber's before my bathroom was fixed. Still waiting to hear about my out of date range, for months.

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

Jun. 29th, 2022

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Daniel Buda, TX

Ken gave me great customer support! Thank you Ken!

4 years ago

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Jacque Chinnery Lexington, MO

I got a very good price with the help of the salesman.

4 years ago

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Pat Kjelstrom Overland Park, KS

They helped get a tech out quickly and painless

4 years ago

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James Humphries Atlanta, GA

The man you sent was VERY nice and did us a very nice job.

4 years ago

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Robert Houck Rossville, GA

Good guy who serviced us! Want to use in the future

4 years ago

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laquita tomlin Charlotte, NC

Quick quality service!!! I was very pleased

4 years ago

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Leslie Stanley Atlanta, GA

Prompt ,courteous, efficient informed .

4 years ago

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William Rance Cleveland, OH

Most of the workers are professional, get in and get the work done.

4 years ago

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Michael Anthony Houston, TX

I'm a new customer but the service representative was great

4 years ago

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Robert Kline Las Vegas, NV

Took care of the problem quickly thank you

4 years ago

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Eric Schanz St. George, UT

He was very professional and knowledgeable.

4 years ago

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Helen Thomas LA

Technician was very professional and knowledgeable.

4 years ago

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Ulrich Sacramento, CA

Great response time, problem solved and great service!

4 years ago

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Barry Fort Walton Beach, FL

It's very easy to file a claim with Choice!

4 years ago

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florine goddard Norfolk, VA

Experience is well-Good ! Forfill my needs when needed so far. Thx. u.

4 years ago

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Choice Home Warranty Jackson, TN

Fast service and have saved money by having home warranty.

4 years ago

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Rosezine Thomas Columbus, OH

Excellent thanks nice repair person all work completed

4 years ago

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Gwen Myrtle Beach, SC

My problem was solved quickly and professionally.

4 years ago Edited January 10, 2024

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Beatrice gutierrez Dallas, TX

The Representive answer all my questions .

4 years ago

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Tommy H Jack Athens, TN

IT WAS EXCELLENT. THEY WERE VERY PROFESSIONAL AND CURTIOUS.

4 years ago

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Randall Lowell Mensing Broomfield, CO

Response to replace microwave was very expedient.

4 years ago

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vickie dvorak Hattiesburg, MS

She was very helpful and very gracious and curtious.

4 years ago

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Janis

Service was promptly and accurately completed

4 years ago Edited January 10, 2024

Choice Home Warranty Reviews