Choice Home Warranty: Read 52,598 User Reviews From Real Homeowners

star star star star_border star_border

james giannandrea Manorville, NY

I fixed it myself couldn’t wait six days for a repair, I had company over with children and needed to do laundry.

3 years ago

star star star star star

Jacqueline Porter Camarillo, CA

They were polite, efficient and worked quickly to resolve the plumbing issues!

3 years ago

star star_border star_border star_border star_border

David Leyva Los Angeles, CA

Tech was professional and on time. Claim was denied which I don’t understand because I believe unit was damage due normal tear and wear. Unsatisfactory feeling

3 years ago

star star star star star

Alvin Wilson Clarksville, TN

The tech was very knowledgeable and knew the equipment very well.

3 years ago

star star star_border star_border star_border

Mary Lawrence, KS

We still need the rest of the A/C job done, and neither the company that did the work, or Choice seems interested in finishing the job.

3 years ago

star star star star star

Richard Lomas Nederland, TX

Like the way the automated phone system works, easy to follow instructions.

3 years ago

star star star star star_border

Claudia Las Vegas, NV

I was very happy with all services. I am not happy about the large increase in service costs.

3 years ago

star star star star star_border

Slomag Dayton, OH

Plumber was efficient and informative will likely use this company in the future.

3 years ago

star star star star star

Mary White Hudson, FL

I like this company for the prompt service you get when reporting a issue.

3 years ago Edited September 13, 2023

star star star_border star_border star_border

Susan Springfield, MO

Difficult to work with, difficult to understand the customer service people. Very strong accents and hard to hear. Difficult to get claims through.

3 years ago

star star star star_border star_border

Guy

The repairs get scheduled too far out and there is never a person to speak to when there is a problem.

3 years ago Edited March 27, 2024

star star_border star_border star_border star_border

Navin Brampton, ON

I cant reach any on personally and they don t t reply to my e mail They owe me a refund and it is very difficult in fact impossible t get any reply at all

3 years ago

star star star star star_border

Alan College Station, TX

Need to improve online claim request; get vendors assigned in a more timely manner

3 years ago

star star star star star

Dennis Lakeland, FL

It was easy to schedule and the company that handled the repair was dantastic

3 years ago Edited January 10, 2024

star star_border star_border star_border star_border

Nauman Rana Corona, CA

I have a service request open for a refrigerator part since January. Still no part and no repair. Every month I am told to wait for another month. This is a joke.

3 years ago

star star star star star

Goldie McMullan Avondale, AZ

Everything has been going great. You guys did good work and took care of me.

3 years ago

star star star star star

Daitasha Miller The Bronx, NY

Maurice was wonderful in explaining the plan prior to purchase.

3 years ago

star star star star star_border

Jose M. Colon Orlando, FL

Responsive to real time needs processing new claims while the contractor is on site.

3 years ago

star star star star star

Tara Gibson Fayetteville, NC

The quick turnaround on repairs . Professional repair people.

3 years ago

star star star star star

Vicki McGahee Hilton Head Island, SC

Excellent service - quick turn around. Such an easy process - Thank you

3 years ago

star star_border star_border star_border star_border

Bobby James Fort Valley, GA

Hot as it been for the past few weeks, AC went out the 13th of July and the AC supposed to be repaired tomorrow 23 August. I just hope it get repaired.

3 years ago Edited August 23, 2023

star star star star star_border

WHITE CAT Bonita Springs, FL

JAIMIE IS EXTREMELY SKILLED AT WHAT HE DOES AND HE IS A GOOD PEOPLE PERSON, ALSO.

3 years ago

star star star star star

Cheryl Smith Portsmouth, VA

Professionalism, courteous and promptness in answering questions.

3 years ago

star star star star_border star_border

Todd Renier Littleton, CO

Did not like the out of pocket expense for recent claim. Would prefer to pay $20 per month for 100% coverage

3 years ago Edited August 24, 2023

star star star star star

Louise Parrish, FL

Quick to respond. Quick service. Very satisfied with the service.

3 years ago

star star star star star_border

Judy Rogers Bloomington, IN

The service was great. The service men were very friendly. I'm glad I took out this warranty

3 years ago

star star star star star

Italy Las Vegas, NV

Excellent company. They've always repair my appliances, very content with them.

3 years ago Edited January 10, 2024

star star star star star

KK I

Great service! Responds quickly! Definitely recommend their service!

3 years ago Edited September 7, 2023

star star star star star

Theresa Chapman Orlando, FL

Repair techs have always been top notch. Also arrived when on time.

3 years ago

star star star star_border star_border

Scott Strayhorn

Just started today, so we will just have to wait and see how this works out. The salesman was great.

3 years ago

star star star star star

Dr. Ngozi Achike

He was on time He was very professional He was respectful and cordial

3 years ago

star star star star star

Fredrick Parker

I'm a new customer with a better warranty and with less cost.

3 years ago

star star star star star

charles smith Oswego, IL

It was fine, my fridge is working perfectly now took longer then expected

3 years ago

star star star star star

Cristina Reascos

Great customer service, understanding and accommodating needs

3 years ago

star star star star star

Dean Thomas Evans, GA

Quick response to my needs. Easy to contact and very helpful..

3 years ago Edited August 23, 2023

star star star star star

Stella Landry San Francisco, CA

Agent was very patient and helpful with my situation she spoke very clearly

3 years ago

star star star star star

Jean Philadelphia, PA

Friendly, knowledgeable and careful to straighten up when done.

3 years ago Edited March 5, 2024

star star star star star

Fang Wang Newark, NJ

The sales person is very helpful, and pleasant to talk with!

3 years ago

star star_border star_border star_border star_border

James Avera Macon, GA

Three request for Choice Warranty with no repairs approved. Can't get a straight answer have not responded to e mails nothing would not recommend Choice to my worst friend

3 years ago

star star_border star_border star_border star_border

Michael Todd Williams Papillion, NE

Called Saturday morning. Hard to understand customer service. Monday morning no work order/technician assigned. Luckily got issued fixed through a friend

3 years ago

star star star star star

Tina Wright Chicago, IL

I loved the fact that my representative was patient, clear, and informative.

3 years ago

star star star star_border star_border

Sharon Cassady West, TX

Getting a hold of you guys is awful! I only used your technicians twice! No problem there! But communication is awful!

3 years ago

star star star star star

John Mack

Nothing to dislike so far the repair process has been simple and smooth

3 years ago

star star star star star

Deborah Walker Cibolo, TX

I always get professional representatives to answer my questions when I call.

3 years ago

star star star star star

Malinda Zarate Hot Springs Village, Arkansas

The company does what they say and acts promptly when a repair claim is filed.

3 years ago Edited August 21, 2026

star star star star_border star_border

Paul Smulian Westminster, MD

Everytime I file3 a. claim it is initially denied. It is ALWAYS accepted on appeal which is a huge pain in the butt.

3 years ago

star star star star star

Trenetra Dansberry Germantown, TN

So far, the techs have been on time and was able to repair the problem

3 years ago

star star star star star

sharnae blount

Great experience and I would tell anyone to get with choice Home Warranty

3 years ago

star star star star star

Joseph McNeely Las Vegas, NV

Good Response Time and Very Good Customer Service Skills !!!

3 years ago

star star star star star_border

Eddie Hardeman

Tech was very helpful in explaining what the problem was. Very courteous and customer friendly

3 years ago

Choice Home Warranty Reviews