Choice Home Warranty: Read 49,463 User Reviews From Real Homeowners

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Cornelius Johnson II Alexandria, VA

the people new what was needed and handled if ASAP.

4 years ago

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Joseph Pintarelli White City, OR

I will fill this out when I find out how today plays out I still have mo hot water going on day 5

4 years ago Edited January 10, 2024

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 25th, 2022

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Alvita Askew Chesapeake, VA

Quick response to claims courteous agents

4 years ago

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ANGELO NOCERA Columbus, OH

Very professional and caring. Thank you!

4 years ago

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Judith Le Blanc Bridge City, TX

Trey was very polite, informative and helpful.

4 years ago Edited January 10, 2024

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Ronald Porter Tucson, AZ

Technician was knowledgeable and performed his work swiftly

4 years ago

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stephanie Newmark New City, NY

He was very professional and nice and on time.

4 years ago

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Mimi L Toms River, NJ

Punctual and thorough. Thank you for your investigation.

4 years ago

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michael carbone

very slow from phone call to repair. In fact claim opened 6 days ago and still nothing from CHW svc. claim 155806339

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 19th, 2022

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Kae Bee Seminole, OK

Great, professional service. The warranty is phenomenal!

4 years ago

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Alene White Eads, TN

They did great job and came as soon they can!

4 years ago Edited January 10, 2024

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Kathy Labian Victoria, TX

very friendly did a good job sprayed all the working parts

4 years ago

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Pearl Tampa, FL

Response time was within 24 hours. The contractor was informative.

4 years ago

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Rudy Garcia Durham, NC

Quick to respond, agents very courteous and professional.

4 years ago

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Tammy Corona, CA

I don’t know why where I’m going to buy a new washer for $343 in the state of California

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 11th, 2022

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Flosslady Reston, VA

Most companies Choice sends are topnotch

4 years ago

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Annie Jones Denton, TX

The fast service and they nice lady that took my call

4 years ago

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Regina Mendoza Sicklerville, NJ

Gets good service. The technicians they send are knowledgeable

4 years ago

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M de Lara Tempe, AZ

Professionalism, knowledgeable, friendly, and courteous.

4 years ago

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Dzung Nguyen Mobile, AL

Put in a claim got respond within four hours

4 years ago Edited January 10, 2024

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isaac rojas Omaha, NE

Answer was fast ,very nice costumer service. Claim

4 years ago

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Richard Dorsey Las Vegas, NV

Can go online and get things going quickly.

4 years ago

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Jigar Shah Morristown, NJ

Disappointed with last customer service response. It seem like he didn't care to resolve the issue.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

May. 5th, 2022

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Sarah Walker Orlando, FL

The rep was professional and not aggressive and O liked what he had to offer.

4 years ago

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Melissa Tierney Woodstock, IL

4 years ago

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Ron Sidener Henderson, NV

Easy to schedule repairs and fast repair date schedules.

4 years ago

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Rubberboa Cary, NC

Reliable and reasonable copay / extensive coverage

4 years ago

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Rich Dennis Evansville, IN

The plumber who responded to our need was thorough and professional.

4 years ago

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Carla Thomas Shalimar, FL

Ease of service and making a claim is very easy

4 years ago

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JEAN kesly HYPPOLITE Brockton, MA

great customer service and no waiting time when callng,

4 years ago

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Deanna Posey-Banks GA

Good experience My son has asthma. Needed AC fixed asap.

4 years ago

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David Schuppert Las Vegas, NV

Excellent customer service Very nice to talk too

4 years ago

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Mike Shabazian Brewster, MA

Shaunel M and her partner were very professional and helpful. Thank you.

4 years ago

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Teresa Caldwell Alpharetta, GA

The communication through email of the tech arrival or updates.

4 years ago

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Carl Staunton, VA

Customer service answered all questions

4 years ago

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Angela Penland IL

The customer service, the length of time to have a technician come out and the reimbursement allowance is absolutely pathetic

4 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the services we provided. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Customer Relations, who will review this matter accordingly.

May. 4th, 2022

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Dissastified customer Las Vegas, NV

My experience was horrible overall. One of your staff gave terrible customer service.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

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Nadine Frankfort, IL

My sales rep, McKenzie, was very friendly and helpful.

4 years ago

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Banala Bhaskar Downingtown, PA

Good and prompt service. Technician is very knowledgeable.

4 years ago

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Cindy

Choice warranty immediately responds to my issues.

4 years ago

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Twanda Hill Puyallup, WA

Neutral right now...this is my 1st claim and it's taking a bit of time for them to sign off.

4 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

May. 4th, 2022

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E takacs Butler, NJ

Tech was on time, friendly and knowledgeable.

4 years ago

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Carla Selvera Texas City, TX

Quick professional service, technician keep me informed.

4 years ago Edited June 6, 2022

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Elizabeth Suazo Cheyenne, WY

Very prompt and very friendly. The job was done quickly. Thanks

4 years ago

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Cynthia Newman

On time response and good results. Great price

4 years ago Edited May 8, 2024

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Rachelle Anderson Nashville, TN

He do a good job I’m glad to become choice home warranty

4 years ago

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Eliana Becerraf Carmel, IN

Fast response to the claim Good technician

4 years ago

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Paolo Montemaggi

easy to get in touch, affective and efficient

4 years ago

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Renea Garnes Columbus, OH

Michael was quick efficient in and out hassle free.

4 years ago

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Bloudo Huntsville, AL

Everything was explained in a way I could understand.

4 years ago

Choice Home Warranty Reviews