Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Donna

It us a bit confusing to get the service people to come back if my product is still not working properly

1 year ago

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Lawrence

I did not like that when my hot water heater was replaced I had to pay $1150 why do I have a home warranty. I thought it would protect me from costs like this. That is how it was sold to me.

1 year ago

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Wendell

Made it easy to set up repair. When problem, Choice followed up to insure repair was done .

1 year ago

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James

Great customer service for setting up a service call. It took too long to get the air conditioner repaired.

1 year ago

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Richard

They had Sears come uot and look at my a/c because water overflowed the pan and damaged the ceiling he took pictures and never heard back from them water was still left in pan so I payed my service call for nothing

1 year ago

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Gil

The work was done in a very short time and and it is just like a brand new unit.

1 year ago

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Raymond Laliberte

They cover some things but not others, but they did cover my recent toilet problems and fixed them professionally.

1 year ago

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Randy Panizzi

Ease of access to services needed around the house Immediate response time with claims

1 year ago

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Crystal Landers

Great service fast! I filed a claim and the next day had my service call and my washer was fixed.

1 year ago

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Mike Spear

Everything went guick and easy. The HVAC Company was on time and very professional.

1 year ago

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Octavia Thomas

It was simple, fast and easy. No hassel from the company about the claim I filed

1 year ago

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William Kelley

What I like is the immediate response I have gotten each time I have filed a claim.

1 year ago

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Marcus Tillman

In having amultiple home warranties for over 20 years, Choice has been the very best.

1 year ago

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Vanessa Copeland

The technician was on time he did his job quickly and cleaned up and then I appreciate it

1 year ago

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H Crabtree Falls Church, Virginia

I like the fact that I don't have to find a repair person on my own and I like saving money.

1 year ago Edited June 28, 2026

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Paul

Prompt response and scheduling. My first time using the warranty and was very satisfied.

1 year ago

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Darlene

I love this insurance company. They are so good at getting my claims done quickly and on top

1 year ago

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Wilma

The technicians came in a timely manner, they were very trustworthy and knew their jobs

1 year ago

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Eddie

Great service and awesome work!!They took care of my problem in a timely manner!!

1 year ago

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Shannah George

It took two months to finally get the problem resolved with my water heater. Grateful that it’s finally done, but shouldn’t have taken that long.

1 year ago

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Richard Moore

The company Service Pro was telling how they can’t fix my problem! It’s a new refrigerator little over two years!! My opinion is they don’t want to deal with the problem!!!

1 year ago

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Segis Estrada

Great Service Warranty! Fast response and good Appliance Technicians with Excellent Experience!

1 year ago

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Jesus Kahwati

Excelent service I liked when I called for the problem they fixed fats thank you

1 year ago

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Leslie Ewald

I liked that the tech was able to come so quickly. He fixed our problem very nicely.

1 year ago

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Freida SMITH

The service technician came. He was professional and solved the problem very quickly.

1 year ago

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Rubi

Plumber was respectful of my time, he was done with the job in time for me to get back to work.

1 year ago

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Shuna Li

They did nothing and asked me resubmit the new request , day before I want to reschedule the appointment and didn’t work, before the coming I tried to cancel the service and didn’t work.

1 year ago

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Jason

The absolute worst company for service. It took 6 months to fix my washing machine. The company assigned an incompetent service provider and resisted changing to a new provider.

1 year ago

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Patricia

Made a claim for a plumber and he was here the next day. That is what I call service.

1 year ago

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Conley Hobbie

Great company uuu yuy yyu iii ooo bbb vv. C c vvb hgg uuijjj hhh SaaS hffd juiy trrf bmmkj bbggg

1 year ago

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Vivek

Service person was on time and professional. Issue with dryer was resolved successfully.

1 year ago

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Pat

Been a customer for almost year. Took care of washing machine problem promptly with no hassle.

1 year ago

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Alonzo

the company you assigned to my claim (BODEWELL APPLIANCE IN NEW ORLEANS0) failed to contact me after waiting 3 weeks for parts then when parts arrived they assigned date and time for repairs no one showed up and NO callback

1 year ago

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Derek

The only complaint i have is that the majority of the time it takes several days to find a technician.

1 year ago

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Suzanne

I put request to have ice maker fixed on refrigerator and paid for service call. Got approval for work to be done and no one ever came back to fix.

1 year ago

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Shirley

Quick response to resolve my clogged drainage problem . Technician was thorough and efficient .

1 year ago

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Lynn

Came quickly and job was done. Worker was very friendly and knew what he was doing

1 year ago

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R2

I experienced what I think is unethical behavior and continuous attempts not to pay real covered claims. It is aggravating to interact with the reviewers, for me, really bad experience.

1 year ago

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Mack and Harvey Mann

They do a good job but I will be discontinuing them because of their 18% increase in charges!

1 year ago

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Antoinette Donadio

Thank you guys u made my life a lot less stressful! I recommended my daughter to u aldo

1 year ago

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Asnake Asefa

Not responding back telephone calls quickly Good choice of maintenance service

1 year ago

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Christopher

It took 3 visits but choice held strong and covered the clogged sink to its completion, thank you!

1 year ago

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Mark

Easy on line claim process. answered in less than 48 hours and scheduled repair quickly.

1 year ago

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Peyton

They are extremely inefficient and appear to not care about their customers. They will send contractors that are not knowledgeable and will install the cheapest parts/appliances.

1 year ago

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Magalie Casseus

I like choice home warranty because, they responded quickly about your request.

1 year ago

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Khalid And Yolanda Ali

Choice team went above and beyond to accommodate my request after the claim was rejected

1 year ago

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Fred Schanze

Very happy with all the services workers that you have provided us with! Thank you

1 year ago

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Brenda

Choice Warranty is a leading home warranty company. They are very easy to work with.

1 year ago

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Mercedita

Need appliance great job.....choice great response time and good choice of contractor

1 year ago

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Joseph

some subs have not been able to correct appliances or plumbing issues. The GE certified subs seem to be able to diagnose and correct problems.

1 year ago

Choice Home Warranty Reviews