Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Verified Customer

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Joy

I should be able to skip this coment..i give you 4 out of 5 becasue sometimes my repairs seem low priorty

1 year ago

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Catharine

Reasonable response time. Courteous, knowledgeable service providers. Easy to manage website.

1 year ago

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Mary

Fast to respond Repair was done quickly and professionally Unlike some other companies I tried

1 year ago

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Joey

I paid them for nearly 9 years. Had two Ac units go out. Only have 500 on one and nothing on the other. I'm in for 17,000 out of pocket. Wouldn't recommend this company. I'm in the process now working with an attorney.

1 year ago

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Charlotte

They have mostly offered good referals, but most have not been covered for all expensives. Some of their vendors are not reliable.

1 year ago

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Dormey

I provided all the paperwork that was needed to get my icemaker made to this date. No one has called me back nor have they rescheduled my appointment. There’s something wrong with that.

1 year ago

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Mehboob

Response was excellent in the beginning order parts for replacement it been 3 weeks call few time still waiting need. to complete replacement

1 year ago

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John

Had American Home Sheild, I felt they were not living up to what they advertised!

1 year ago

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Kathleen

My claim with Choice Home Warranty was handled quickly and efficiently. Great service!

1 year ago

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Don

Called on Saturday afternoon they were here Sunday morning and replaced my garbage disposal

1 year ago

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Myralu and Willard Nielsen

I called at 11 and the workmen were done by 2 something. Very polite and helpful

1 year ago

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Barbara

We had one problem and if was fixed. They were a great help throughout the process.

1 year ago

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Janice Hiet

They make an appointment fast and I have been impressed with the quality of the service

1 year ago

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Alicia Chavez

I like how fast they schedule a service technician to go and take care of your appliance.

1 year ago

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Larry Mulligan-Gibbs

I sent choice warranty an email challenging the reimbursement for using a private contractor. However, I have not received a response.

1 year ago

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Jeannnie Myers

The technicians were very punctual . They were very responsive when I called for time estimates.

1 year ago

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Betty Stall

Their rating was high I have been happy with the response I have had with some recent claims.

1 year ago

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Jusitt and Darrell Jones

They have taken care of my home and I really appreciate the service they have shown me

1 year ago

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Bruce Davis

They have taken care of all my needs and their workers cleaned up all their stuff after they left

1 year ago

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Sylvester Hunter

I didn’t like the fact that I was only offered 1/3 of what it cost to replace my electric range, and I was completely dissatisfied with your representatives, and I didn’t get to speak to the main case manager.

1 year ago

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Renee Crane

I love the array of services that are offered and covered by this warranty company.

1 year ago

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Amanda Schorghofer

They approved a warranty claim on a leak in my home, but then denied the repair of the hole on the wall that their technician had to cut into. I will be cancelling this company and moving to a different company.

1 year ago

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Lynne and John Triggs

Easy to file a claim, fast response and repair completed every time within a day or two.

1 year ago

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William Herbert

Everything was done to my satisfaction and kept working until all was completed and cleaned up.

1 year ago

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Lamar Ludwig

Still waiting for my ice maker to be replace. Choice warranty has been sending unqualified repair people to fix ice maker

1 year ago

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Elizabeth Foster

My Pool Timer quit working and they came out and replaced it. It works perfectly now.

1 year ago

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Sidney

Have had Choice Home Warranty for several years and have always been satisfied with claim process.

1 year ago

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Thomas

Very easy to make the claim and talk with the customer service rep. Glad I went with Choice!

1 year ago

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Hameraj Singh

Switched from AHS a few months ago and my water heater recently leaked. Service was expedient.

1 year ago

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Dean

Office staff difficult to deal with. They only have two service companies in South Florida to deal with AC. Both companies suck !

1 year ago

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Margie

I spoke my mind, but I heard nothing back from you. My old company had better customer service. Have my other emails been read?

1 year ago Edited November 8, 2025

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Ronald

Still waiting to have my washing machine repaired or replaced! Been 5 weeks and one rude repairman still no washing machine

1 year ago

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Debby Wersh

Choice Home Warranty makes it easy to submit a claim. Their response is always within the day.

1 year ago

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Kenny

I'm not happy about that Disabled Veterans as I are not getting no out of pocket expenses as told whe I signed up

1 year ago

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Mike

They did a quick and efficient repair on our A/C. We are very pleased with them to date.

1 year ago

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Walter

Scheduling was quick and easy. Very qualified technicians showed up and quickly made the repairs.

1 year ago

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Cecil

Very easy to work with and the tec. companies have always been professional and did a great job.

1 year ago

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Effie

Service was prompt. Service people was very polite and took care of the repair quickly.

1 year ago

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Janet

I think and know choice warranty is the BEST AROUND. NEVER HAD SUCH WONDERFUL SERVICE!

1 year ago

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Mark Salierno

I like the service for plumbing was valuable you could add bathroom fixtures n sub equipment in toilet n sinks.

1 year ago

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Narendra N Shah

Tony he came and he knows what problem and solve in next day bring part and work is done

1 year ago

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Rich Minutello

Hard to reach takes long time time in general to get parts then set up repair. About a week on aberage

1 year ago Edited October 9, 2025

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Jun Saqueton

Prompt and excellent service. I will recommend Choice Home Warranty to friends and family.

1 year ago

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Your mom

Wouldn’t stop harassing me and calling me when I told them to stop for months. Contractors were terrible and I was still charged a fee even for covered repairs. Totally not worth it

1 year ago

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Shane

It's been 5 weeks and 4 service calls and my dishwasher still does not work. Waiting for the 5th service call which will be in 10 days. That's 6 weeks. This site a terrible operation

1 year ago

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Jimodalisa Crownsville, Maryland

They were very fast at scheduling a good repair man. Not so good at giving correct info as to timing.

1 year ago Edited August 29, 2026

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Alfonso New York, New York

Couldn’t believe how lucky we were that there was a same day appt. And he showed up early!

1 year ago Edited September 9, 2026

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Ronna Barker

Both guys should came to the house were very nice. Love my new garbage disposal. Thank you.

1 year ago

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Chibuogwu Asikaiwe

Very impressed with my last claim. Quick response time. Great customer service.

1 year ago

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Thomas Jones

Worked out great this time only had one call and it wasn’t a ac units but so far they are great

1 year ago

Choice Home Warranty Reviews