Choice Home Warranty: Read 52,380 User Reviews From Real Homeowners

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Gary

It was recommended to me by my real estate agent.

8 months ago

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Kachia

They came in and got the job done fast and affordable

8 months ago

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Fredda

The company was responsive to my needs and handled my request promptly

8 months ago

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Charlottedavid

Thanks everyone was really nice and everything was great

8 months ago

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Sandy

Quick response and reliable contractors to do the work

8 months ago

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Charlie

Choice Home Warranty they are the best I

8 months ago

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Edward

They had a repairman out with then 24hr to get the job done

8 months ago

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Mary

They are quick to respond and quick to pay

8 months ago

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Christopher

Best reviews when starting out. Very happy with them

8 months ago

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Frances

The technician, David, was very professional and friendly.

8 months ago

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Margarita

Good service and the service guy did an awesome job

8 months ago

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Joe

Prompt service, app takes care of everything.

8 months ago

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Deontae

Excellent job, quick, clean and efficient

8 months ago

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Donna

he was pleasant and knew what he was doing. very friendly

8 months ago

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Dawn

They came out and fixed my dryer perfectly

8 months ago

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Randy

Great experience, recommend Choice Home Warranty

8 months ago

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Lawrence

Easy to work with, immediate response to problem.

8 months ago

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Cheryl

After reviewing the other services I chose to use Choice Home Waranty.

8 months ago

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RICHARD Savin And Eileen Grady-Savin

Prompt efficent service. Easy claims on line.

8 months ago

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Bridgette

First time experience…. Good so far. Thanks

8 months ago

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Evelyn

Tech was on time and very knowledgeable.

8 months ago

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Joe

Good pricing and service""………………………………..

8 months ago

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Veldonna

Polite, got right to work and very knowledgeable!!

8 months ago

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Daniel

Have been happy with the timely service when needs arise

8 months ago

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Keith

They usually stand behind their warranty

8 months ago

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Edward

Can not talk to a real person , and no one ever calls you back , The AI is not working

8 months ago

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Mj

From review that I read about customer satisfaction

8 months ago

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Lois

We called. They sent a service man. He was excellent.

8 months ago

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John Rettig

Great job and quick follow up. Thank you

8 months ago

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William

Technician was great, took care problem asap

8 months ago

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Carole Schneider

I had a problem . They came right away and took care of it.

8 months ago

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Janice King

I had heard good things from friends about Choice -

8 months ago

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Ludivina Reyes

When I called them for repair they responded fast.

8 months ago

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Gene

The gentleman came on time and fixed our issue that day.

8 months ago

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Don

Was recommended very high on the internet,

8 months ago

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Robert

Good price and good service. Good ratings

8 months ago

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Richard

Excellent experience all around!!!!!!!@@

8 months ago

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Jane

I was unhappy with the amount of out of pocket I had to pay. It seem extremely high.

8 months ago

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Rosemarie

fast reliable service with experienced technicians

8 months ago

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Michael

PositiveRecommendations and reasonable price

8 months ago

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Shawn

Haven’t had great response with Choice had other others I feel that did better

8 months ago

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TOM HARRIS

They are responsive, within 24 hrs, The contractor they selected was fantastic, came with all the parts needed and was in and out in under an hour, my AC is now back to good again!! Claim procedure was pretty easy to file too…

1 year ago

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Sachin Rana

I have had great experience with choice home warranty , they provide me with great number of essential home coverage feature. It insures security and peace of mind against the thefts and disaster in home and i think it is money used right. Their claim process is straight forward and dealer handles all the things after providing necessary asked documents .

2 years ago

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Melody Whitaker

I’m extremely disappointed! Up until now I really did not have any complaints about the company however with this last incident that has changed. Three times I have contacted Choice about the same issue regarding Central AC within a month-month 1/2 and clearly something is “off” I’m guessing only approving bandages for repair which brings me to time 3. They contracted the worse possible company Sears Home Repair. This company by far has no consideration for its consumers. Painting the picture: 105 heat index, confirmation texts and emails including the day of appointment, time between 8AM- 12PM. Sears no showed the appointment (different review). CHOICE was of no help with concern as the 12PM deadline approached and only kept saying to contact the company (Sears) and call them (Choice) back in no one shows in 2 hours. Needless to say was not able to get in touch with said repair company and after waiting 40 minutes and 2 1/2 hours later confirmed that a whole day was wasted. After reaching back out to choice the best I got was an okay we’ll reassign the claim. This AC issue should have been fixed the 1st time and definitely by the second.

2 years ago

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Irlanda Flores El Segundo, CA

Kareem was patient and super helpful with my questions when I was comparing to another home warranty. He confirmed all details and offered his service with any additional questions he could address during and post our call. My hope is that the technicians will always provide excellent service.

3 years ago

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Ann Meyers Covington, GA

When I owned my condominium, Choice Home Warranty was the company I chose. During the time I was a customer, they replaced an entire toilet and was there when I had to have my refrigerator repaired. They have the best customer service agents I have ever seen. When you put in an order for repair, they start the paperwork almost immediately.

3 years ago

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Quiana Varner Ashburn, VA

Filing a claim is really easy. The rate for service has increased from $500 annually to $1000 annually. Service call fee is currently $85 per call for my plan. No, weekend service only Monday-Friday as if emergencies don't happen on the weekends. Not sure is I will continuing this service as I don't file claims often enough to make to annual fee worth it.

3 years ago

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James Los Angeles, CA

The contractor was very polite and took his time explaining what happen to cause this blockage, He told my wife what must happen to prevent future problems and showed her what to look for as for as early signs. He was on time and just had a great demeanor as he approached his job!!!!!

3 years ago

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Lee Czarnecki Upland, CA

I was with AHS for 15-20 years but their service has gotten bad so I wanted to change. I saw Choice was a top rated company so I called. I spoke with Zach J who was very friendly and helpful. He was able to give me a very good deal on two homes that I own. Also it was nice to speaks to someone that speaks English and was in the USA.

3 years ago

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Kristin Waterbury, CT

Two plans available, basic and total. Basic plan is about $60/month. Customer service is great, available 24/7 and a call back within 4hours of your claim. Website is kinda crap, bad user interface. The service fees are kinda high, $85-$100 ish per call/claim. And pray you don't need to replace your roof because they only offer $500 coverage for roofs.

3 years ago

Choice Home Warranty Reviews