Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Verified Customer

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Megan McChristy Boise, ID

Quick response times, good customer service, quality companies utilized.

2 years ago

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Blanche Richardson Las Vegas, NV

I've had to pay twice for the same issue. Found out that it's not my hot water heater issue it's my hvac system.

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. In efforts to proceed with the enhancement of our quality service, your feedback has been submitted to our Quality Assurance Team for review.

Dec. 10th, 2021

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Ronald Allison Columbus, OH

They did not cover some of the damage my air conditioner went out and they did not replace it

2 years ago

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Bonnie Racca Pineville, LA

Call to report a plumbing issue toilets were leaking? A company was setup for appointment to fix the problem but no one showed up to fix problems.

2 years ago

Reply from Choice Home Warranty

We strive to provide the best customer experience; therefore, we regret to hear that you were not satisfied with the service provided by our technician. We are making every effort to enhance the customer experience; therefore, we have submitted your feedback to the Director of Vendor Relations, who will review this matter accordingly.

Dec. 10th, 2021

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Verified Customer

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Janice Rae Grant Spring Lake, NC

very excellent technician, knowledgeable, willing to explain

2 years ago

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Rulon Ashcroft Ogden, UT

Excellent , courteous, and responsive service. Highly recommend!!

2 years ago

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Cindy Burleson, TX

Rude employee, Azfar A. Didn't cover fixing dishwasher. House takes your money, sends someone to fix, then leaves customer to pay, claiming not normal wear and tear v

2 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Dec. 10th, 2021

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Verified Customer

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Maureen G Ruffino Port Saint Lucie, FL

Appointments are made immediately no waiting for one or two days

2 years ago

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Tykeya Jones Madison, AL

Customer Service is always great and the response time for service is fast.

2 years ago

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Laura Kirk Longpre Houston, TX

My initial experience with a service provider was lacking, however it has improved.

2 years ago

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Terr Fike Haughton, LA

Great service when I needed my air fixed . One day turn around

2 years ago

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Gary Boulware Lees Summit, MO

Sometimes a little slow but always come through and fixes the issue.

2 years ago

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M. Sadler Elizabeth, CO

very helpful and I didn't have to wait long for a contractor to call me

2 years ago

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Patricia ledford Oak Ridge, TN

I have used Choice Warranty twice in the past 2 days. They have done an awesome job for me!

2 years ago

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Kristin McManus Charlotte, NC

Awesome customer service and has treated any of our needs with care and speed.

2 years ago

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Miranda Kingsport, TN

It was very easy to file, they came out quick and fixed my issues!

2 years ago

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Kyung Pang Staten Island, NY

Fast service calls and technicians were able to fix the problems.

2 years ago

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Katherine Amorosa Safety Harbor, FL

My last service call was completed quickly and the service man was great.

2 years ago

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Carlos A Morales Atlanta, GA

great customer service support and good value for the money

2 years ago

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Madeline Bermudez Hoschton, GA

Choice. Home Warranty is efficient, but some of the subcontractors they use are not.

2 years ago

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Irina Tukhtina Woodbridge, NJ

They responded promptly and the company they sent was very professional.

2 years ago

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Dale Salyers Louisville, KY

Some confusion with initial contact but once done things went well

2 years ago

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Kevin Lynn Haven, FL

Fast and integrated service. Sharp professionals resolved the issue.

2 years ago

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joan walsh Powder Springs, GA

they do not always cover the repair and the money they do offer does not cover the costs of getting a new one

2 years ago

Reply from Choice Home Warranty

We regret to hear that you do not feel secure with our company. Choice Home Warranty can assure you that you have our policy for all of the right reasons. We cover most mechanical failures that happen due to normal wear and tear on the main systems, items and appliances in your home.
Choice Home Warranty encourage all of our customers to review their coverage.

Nov. 24th, 2021

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Verified Customer

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Joseph Branch Evergreen Park, IL

Fast turnaround time from initial call. Great phone call follow up regarding status

2 years ago

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Dean Thomas Augusta, GA

Excellent and speedy service. Friendly and helpful staff.staff

2 years ago

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Krishna Aurora, IL

Service is great. Person who is serving wearing mask overall great

2 years ago

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Gene Martine Jacksonville, FL

My experience with the process of filing a claim was very easy.

2 years ago

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Paula stork Charlotte, NC

Excellent repair company sent out. Repair went well very satisfied.

2 years ago

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Gwen Bland Cove City, NC

Both of the technicians have been very nice and genuine in their work.

3 years ago

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Henry Stucken Odessa, FL

Quick and easy. The repair man was quick to respond and professional.

3 years ago

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Vicky J Vandygriff Wilmer, TX

Quick response. Representatives are always courteous and professional.

3 years ago

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Blair Alexander Edgewater, MD

They were professional and timely. They were professional and very timely.

3 years ago

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Benita Heindel Las Vegas, NV

They have always responded to our issue(s) in a timely manner

3 years ago

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Richard Jones, OK

Every claim I have made has been handled very quickly and professionally

3 years ago

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Donnie Johnson Cincinnati, OH

I have had only one service experience and the process went smoothly

3 years ago

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Neha Parikh Chandler, AZ

They fixed my microwave and toilet right away. I am very satisfied with service I got .

3 years ago

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Owen Johnston Winchester, VA

Had service provided very quickly when I called Choice Home Warranty

3 years ago

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Robert Charles Warren Henderson, NV

easy to communicate claims done in a timely manner professional courteous

3 years ago

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PATRICIA Riverdale, GA

They are there when I need them. I only needed them 3times within the last 5

3 years ago

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Jason Columbus, OH

I've had pretty good customer service. The plumber did a good job on the last claim that I had.

3 years ago

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Bonnie Berry Cocoa, FL

They were very quick to respond & have a technician out to me the next day

3 years ago

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Elizabeth Butler Walls, MS

Quick to come help...professional work...suggestions to help situations

3 years ago

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John Van Asperen Eaton Rapids, MI

The Technician who made the service call was fantastic. The Choice Rep. I spoke with on the telephone, however, leaves much to be desired.

3 years ago

Reply from Choice Home Warranty

Choice Home Warranty makes every effort to enhance the customer experience, therefore, we appreciate your feedback. We have shared your feedback and concerns to the Customer Relations Director who will review this matter and handle accordingly.

Nov. 11th, 2021

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Verified Customer

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Linda Saint Louis, MO

Quick good service reputable contractors that do really good work.

3 years ago

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Michael Sekara Richmond Hill, GA

Easy to file the claim...the technician was prompt polite and efficient...

3 years ago

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Peter M & Theresa Robinson Lincoln Park, NJ

Service was fast & easy. They accomplished everything I needed.

3 years ago

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Roger W Pelot

Good service and reasonable pricing. Member for several years.

3 years ago Edited September 26, 2024

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Ron Taylor San Angelo, TX

It was easy and the technician was scheduled for the next day.

3 years ago

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Salwa Jaffar Dinwiddie, VA

They answer all questions! Order the items and fixed my issues in one week.

3 years ago

Choice Home Warranty Reviews