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Choice Home Warranty Reviews

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9.3

Overall Score

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William

solved my problem, great service, highly recomend

11 months ago

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Enrique Claremont, CA

Approval Dept tool over angry to approve plumbing contractors to perform repairs. ARtificial intelligence computer system did a terrible job

11 months ago

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John

The service from the different companies were excellent.

11 months ago

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Fannie Katy, TX

Excellent service. On time. Very helpful.

11 months ago

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Lisa Cincinnati, OH

I like the companies that I have used for my repairs.

11 months ago

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Donald Miami, FL

Great price and great Customer service!!

11 months ago

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Richard Naples, FL

Like ease of contact. Dislike time it took to get trchnician

11 months ago

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Antonio Menifee, CA

Fast service for your claim, and customer service

11 months ago

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Jacquelyn Brewster Las Vegas, NV

I like how friendly and efficient they are

11 months ago

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Peggy Scottsdale, AZ

great service. very prompt and professional

11 months ago

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Robin

I’ve been very pleased with Choice Home Warranty. Filing a claim is a snap and response is quick.

1 month ago

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Felicia

The fact that I can call them and they acquire the repairman is the best!

2 months ago

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Ana

The best home warranty company! Best price, best service! They will work with you!

6 months ago

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Raymond

The process to report a covered breakdown was simple, quick and a repair was completed timely.

7 months ago

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David Ward Port Orange, FL

He was very nice and explained things to us . He did not leave a mess. One time

7 months ago

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Richard Greenberg

This was my second request for help in about one month. Their service was excellent.

8 months ago Edited April 10, 2024

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dana pace Universal City, TX

Easy process and plumbing company that was sent was great. They were knowledgeable, friendly and thorough.

8 months ago

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Katherine Williams

The technique was courteous and respectful. He took care to protect our property during his visit.

8 months ago

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chris christensen Atlanta, GA

When I signed up for the warranty your representative told me after I specifically asked him if A/C and Heating units were covered and he said if they couldn't repair them, they would replace them which is untrue.

8 months ago

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Rick Sachs

Customer Review Video

8 months ago Edited April 2, 2024

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Sherry Regan Denver, CO

Ross was very efficient and identified the problem right away! My first call for anything

8 months ago

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Kathy Ely, NV

It was easy to use. The agent I talked to did not understand my problem but did get me someone to fix it very quickly.

8 months ago

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Brent West Las Vegas, NV

I've worked with a few different home warranty companies and Choice Home Warranty is by far the worst. They can't find technicians to fill claims because they don't want to pay them.

8 months ago

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Richard Galloway

It is simple and efficient. They have provided the service I required every time I was in need.

8 months ago

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Shirly Boots

They don’t pay for things. Even when they send a check it is past the promised 30 days. Customer service reads from a script and cannot actually provide valuable information.

8 months ago

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Choice home warranty

Service was fast and the service person did a good clean up job after the problem was addressed.

8 months ago

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john tobler Las Vegas, NV

It takes to long to get someone here. Once they came the response was shortly answered.

8 months ago

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Miriam BONAPARTE Tampa, FL

Great customer service. Choice was able to get a technician over in a timely manner.

8 months ago

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Hosahalli Y Nagappa West Bloomfield, MI

The technician identified the problem, and ordered the parts needed for repair. Completed the work

8 months ago

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Loreal Blackwell

Poor follow through for making sure the contractors are responsive and coming out didn’t replace my furnace. I had to pay $4500 out-of-pocket, and they just keep calling to Try to get me to renew.

8 months ago

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Don Kidd Pickerington, OH

Quick and easy approval process. Now just waiting for the new Water Heater install appointment.

8 months ago

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ALICIA P. GILLIARD Temple Hills, MD

I just a little disagree with my last claim. I have to pay haft of the price of the Water Heater Tank that was installed/replace my old one.

8 months ago

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Tracie Akron, OH

this Winter & my furnace broke they were here to help the next day REMARKABLE

8 months ago

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Rachel

issue was taken care of. customer service was responsive and helpful

1 year ago

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Kurt Metzner

I am completely satisfied with the service, coverage and cost.

1 year ago

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Judyrussle Punta Gorda, FL

Great service and efficient repair. Excellent repair personnell

1 year ago

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Bill

A refrigerator died and they sent a guy out and they replaced it.

1 year ago

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Suzanne

Outstanding service. The air conditioner went out and they replaced the motor.

1 year ago

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Tom

It's excellent and a good dollar value. Timely, effective, efficient.

1 year ago

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Carlos

Everything went great. They made sure that I got my washing machine fixed.

1 year ago

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Harry Dowdy Madison, MS

takes way too long for someone to accept the job i suspect this is related to lower fees they pay the contractor

1 year ago

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Lavanch Southaven, MS

FAST SERRVICE EVERTHING WENT WELL WE ARE SATISFIED WITH CHOICE

1 year ago

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Alicia Dallas, TX

I thought we did not have to pay for anything just the $75 but when a new part was needed we would have to pay for, not good!

1 year ago

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Ivonne Burquez Tucson, AZ

The Company they send was fast to answer , they took care of it .

1 year ago

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Leomie

Professionalism and knowledge about the repair or replacement

1 year ago

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Robert Baltimore, MD

Warranty is priced way too high! I would say $1300 for 3 years is too much. I would like to see half that much .

1 year ago

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Beth GA

Fast and professional service. Was very pleased with every aspect.

1 year ago

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Richard Lexington, SC

Very pleased with the ease of the transactions and the work that was done.

1 year ago

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Donald Jacksonville, FL

Incredible reliable services. Customer services are courteous people

1 year ago

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Michelle Blackman Virginia Beach, VA

Great response to request and the company assistance was excellent

1 year ago Edited December 11, 2023