Choice Home Warranty: Read 42,042 User Reviews From Real Homeowners

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Dee

It took over two weeks before someone could come to my house. Two weeks later my issue still isn't fixed, but payment was taken and since that the monthly rate increased.

1 year ago

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Donna Hastings Augusta, GA

Responded quickly to an issue I had. It was easy to access what I needed.

1 year ago Edited September 13, 2023

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Donald Champaign, IL

Said they would replace dishwasher but offered money in lieu of replacement. Very low offer. We had to pay the difference.

1 year ago

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Brenda Perry San Antonio, TX

I like the money I save. I have he ad good customer service.

1 year ago

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Robert Fremont, OH

Excellent customer service. The warranty is well worth the price.

1 year ago

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Lynette Denver, CO

Tech was courteous and on time which seldom happen with service people

1 year ago

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Chris Dallas, TX

Looking for another warranty company. You’re increasing my rate twice within 12 months. Too expensive now.

1 year ago

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Alan Lowe Spring, TX

Very prompt in getting scheduled and used very competent service company.

1 year ago

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Debbie St Louis, MO

Very happy with service. Prompt response and problem resolved.

1 year ago

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Jean Wallace French Bethel Park, PA

Prompt, excellent customer service. Qualified technicians get the work done.!

1 year ago

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Jack Flood Lancaster, SC

Unhappy. Took too much time to find a plumber. Didn’t list all the things wrong. Left out shut off valve failed. Ignored my complaint about it.

1 year ago

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David

Pricing was competitive and the ease of use service are excellent.

1 year ago

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Irene Yulee, FL

Jessica was very Professional and knowledgeable. Very easy to talk to.

1 year ago

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Sabrina Jenkins Charlotte, NC

So far so good. They have sent knowledgeable contractors/companies.

1 year ago

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John

I like everything about my coverage with choice home warranty

1 year ago

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Charles

Great customer service and prompt attention to repair and/or replacement!

1 year ago

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Gerald Dorsey

Easy to use. Quality companies select by Choice Warranty to repair issues

1 year ago Edited July 12, 2024

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Kristi

They did not offer service in my area and I finally had to contact another servicemen after two weeks of not getting choice warranty to get somebody out.

1 year ago

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Nneka

I got good service when I called. I do believe they're very good company.

1 year ago

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Anonymous

They answer my questions in a timely manner, and they're very couteous.

1 year ago

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Karen

They got me a repair person here. I had a garage door issue and they fixed it.

1 year ago

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Allan Fishman

I have a warranty for years with Choice and they do great work

1 year ago Edited May 8, 2024

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Steve

They set up appointments quickly. It remains to be seen whether they pay for needed repairs.

1 year ago Edited January 10, 2024

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Dianne Tuckier Atlanta, GA

I like the fact that I don't have to call to find a repairman.

1 year ago Edited October 24, 2023

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Jeffery Allegany, NY

Customer service is pretty good! Quick response to inquiries and status on claims.

1 year ago

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Michael Naples, FL

Helped me out when I had a problem with my A/C. Got me quick service.

1 year ago

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Adnan Jafri Lahore, PB

Quick and easy to file claims. Service providers were good as well.

1 year ago

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Anup Fairfax, VA

Good efficient service. The technician was courteous and knowledgeable.

1 year ago

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Suzette Tempe, AZ

The repair men seemed knowledge. Now we are waiting for parts

1 year ago

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Richard Hemet, CA

Good service when I needed it. The contractors that came out were outstanding

1 year ago

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Myles Burcham Fleming Island, FL

Response time is too long and the service department is unable to communicate effectively in the English language. Very frustrating.

1 year ago

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Whitney Lafayette, LA

I cannot deposit your payment for my freezer. Lowe’s will not trade money for your payment. I need a check made out to me

1 year ago

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Mike Louison Islip, NY

i have been waiting for two plus weeks to get my tankless water heater fixed ... with no help in sight ... not very happy

1 year ago

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Colleen Formoso Rochester, NY

Technicians are highly qualified and have solved my problems each time.

1 year ago

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Jeffrey Los Angeles, CA

Very professional. I am very happy with their service. Very time as well

1 year ago

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Jennifer Murphy Bentley, KS

I CAN'T RATE A NEGATIVE. THEY HAVE THE WORST CUSTOMER SERVICE AND JUST CALL CONSTANTLY TO GET YOU TO TAKE THEIR PLAN BUT DOESN'T FIX WHAT IS BROKE NOW. WORTHLESS.

1 year ago

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Ralph

We don't get a technician in a timely manner. I ended up having to purchase my own hot water heater.

1 year ago

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Andrew

They always seem to try. Most times they come pretty quick. One time it took them a few days.

1 year ago

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Visakha Portland, OR

Very easy to put the claims and get the work done. Love the service so far!

1 year ago

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Francisco

It's just a great service. Last week they fixed my second refrigerator.

1 year ago

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Ralph East Hanover, NJ

Quick response. Service technician was very good. Excellent experience.

1 year ago

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Judy Birmingham, AL

They had a technician out quickly and fixed my refrigerator.

1 year ago

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KG Blythewood, SC

Claim was processed quickly, and repair was scheduled within a day or so.

1 year ago

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Terry Overland Park, KS

I’m trying to get Sears back out after not fixing my washer since April 14th. I waited on parts until 5/23. Still having same problem. Very frustrating.

1 year ago

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Michael Ballwin, MO

Very prompt service from extremely polite and competent service people.

1 year ago

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Clarice Chicago, IL

No problem with getting in contract when services is needed..

1 year ago

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Bobby

The technician quickly analyzed the problem and replaced the part immediately .

1 year ago

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Karen Fort Worth, TX

We have had one claim and the service was excellent on that claim.

1 year ago

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Rolando

My outside AC unit went out. So they replaced it and put a new unit.

1 year ago

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Jeffrey

The first time we called, Choice had somebody respond to us quickly.

1 year ago

Choice Home Warranty Reviews